Intermittent DNS errors. IP team not able to diagnose
-
Intermittent DNS errors showing up in GSC for our fashion portal www.AJIO.com. Our IP team doesn't find any issues at our end. Everytime i write to them, they come back saying 'DNS is resolving fine in all servers'.
How do we resolve this? Pl help
-
There are a few issues with the DNS that I can see. First off, the email address in the SOA record is wrongly formatted, so won't receive mail. While that isn't the source of your issue, your IT people should change it so that they can receive messages about the DNS. Change this:
to this:
jliodns\admins.ril.com.
(Copy all of that exactly, including the dot at the end of the line.)
Secondly, there are different SOA serial numbers available. There are four nameservers for ajio.com, and they are ns1.ajio.com, ns2.ajio.com, ns3.ajio.com, and ns4.ajio.com. When I query ns1, ns2, or ns4, I get back a line like this:
ajio.com. 3600 IN SOA ns1.ajio.com. [email protected]. 2016052708 10800 900 1209600 86400
But from ns3 I get this line:
ajio.com. 3600 IN SOA ns1.ajio.com. [email protected]. 2016041301 10800 900 1209600 86400
The difference is the serial number (the bit after ril.com.): it's 2016052708 in the first case, and 2016041301 in the second. These numbers should always be the same. It looks from this line as though the ns3 nameserver should be fetching the newer serial number every 10800 seconds, yet it clearly isn't because it has a serial number from April 2016, while the other three nameservers have a serial number from May 2016. That's still not enough to explain your issue, but basically, your IT team need to investigate the performance of their nameservers, because this may be the symptom of a wider issue.
Good places for them to start are here and here. The first of those two links is the Pingdom test that Nicolas linked to, but with the important difference that it's checking ajio.com, rather than www.ajio.com.
-
Take the first tool available http://dnscheck.pingdom.com/?domain=www.AJIO.com and it seems your domain have errors.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Different content on the same URL depending on the IP address of the visitor
Hi! Does anybody have any expierence on the SEO impact when changing the content of a page depending on the IP address of the visitor? Would be text content as well as meta information. This happening on the same URL. Many thanks.
Intermediate & Advanced SEO | | Schoellerallibert0 -
This url is not allowed for a Sitemap at this location error using pro-sitemaps.com
Hey, guys, We are using the pro-sitemaps.com tool to automate our sitemaps on our properties, but some of them give this error "This url is not allowed for a Sitemap at this location" for all the urls. Strange thing is that not all of them are with the error and most have all the urls indexed already. Do you have any experience with the tool and what is your opinion? Thanks
Intermediate & Advanced SEO | | lgrozeva0 -
Low on Google ranking despite error-free!?
Hi all, I'm following up on a recent post i've made about our indexing and especially ranking problems in Google: http://moz.com/community/q/seo-impact-classifieds-website Thanks to all good comments we managed to get rid of most of our crawl errors and as a result our high priority /duplicated content decreased from +22k to 270. In short, we created canonical urls, run an xml sitemap, used url parameters in GWT, created h1 and meta description for each ad posted by users etc. I then used google fetch a few times (3 weeks ago and last week) both for desktop and mobile version for re-approval. Nothing really improves in google rankings (all our core keywords are ranked +50)since months now: yet yahoo and bing organic traffic went up and is 3x higher than google's. In the meanwhile we're running paid campagins on facebook and adwords since months already to keep traffic consistent, yet this is eating up our budget, even though our ctr and conversion rates are good. I realize we might have to create more content on-site and through social media, but right now our social media traffic is already around 50% and we are using more of twitter and google+ as well since recently. Our organic traffic is only 14%; with google only a third of that. In the end, I believe this breakdown should look more something like organic 50%-70%, (paid)social,referral and direct traffic. 50%-30%... I can't believe we are hit by a penalty although this looks like it is the case. Especially while yahoo and bing traffic goes up and google does not. Should I wait for a signal once our site is "approved" again through GWT fetch? Or am i missing something that i need to check as well to improve these rankings? Thanks for your help! Ivor ps: ask me for additional stats or info in a pm if needed!
Intermediate & Advanced SEO | | ivordg0 -
Category 404 Error in Wordpress | Help!!!
Hello Gurus hope everyone is having a fantastic day. Right so I've been pulling my hair with this 404 error on links as such: htttp://manvanlondon.co.uk/category/clients/removals/man-and-van-wandsworth This link appears in the category page clients and the /removals/man-and-van-wandsworth part is the link that should take the user on the Man and Van Wandsworth page in the/ from the footer. However this link and all other links in the footer on these category pages/posts appear to be broken ONLY on this category pages, thus creating 404 errors. And those pages(i.e man and van Wandsworth) are not even categorized. The website is www.manvanlondon.co.uk . We tried various things on Wordpress and nothing is working including non-indexing. Has anyone met this problem before? Is there a way to fix it? Thank you for your time, and hope my explanations make sens. Monica
Intermediate & Advanced SEO | | monicapopa0 -
Showing specific info just for our own IP. May google consider this cloaking?
I want to show some additional info on our website that will only be visible to the IP address of our office. Do I need to be concerned that google may consider this cloaking?
Intermediate & Advanced SEO | | lcourse0 -
Robot.txt error
I currently have this under my robot txt file: User-agent: *
Intermediate & Advanced SEO | | Rubix
Disallow: /authenticated/
Disallow: /css/
Disallow: /images/
Disallow: /js/
Disallow: /PayPal/
Disallow: /Reporting/
Disallow: /RegistrationComplete.aspx WebMatrix 2.0 On webmaster > Health Check > Blocked URL I copy and paste above code then click on Test, everything looks ok but then logout and log back in then I see below code under Blocked URL: User-agent: * Disallow: / WebMatrix 2.0 Currently, Google doesn't index my domain and i don't understand why this happening. Any ideas? Thanks Seda0 -
Custom Error and page not found responses
When there is a 500 Internal Server Error, is it better to return an HTTP 500 response and custom error page from the requested URL, or is it better to return a 302 redirect? The redirect would send the browser to the custom error page, which would return the HTTP 500 result. We tell Google not to index or follow our error pages, so if Google sees an error at a URL, we don't necessarily want Google to think that the URL should be ignored. That's why the alternative would be to redirect to a custom error page with it's own URL. Similarly, what's the best approach if the response is a 404? Return HTTP 404 and custom 404 page from the requested URL, or redirect? Thanks.
Intermediate & Advanced SEO | | dbuckles0 -
International IP redirection - help please!
Hi, We have a new client who has built a brand in the UK on a xyz.com domain. The "xyz.com" is now a brand and features on all marketing. Lots of SEO work has taken place and the UK site has good rankings and traffic. They have now expanded to the US and with offline marketing leading the way, xyz.com is the brand being pushed in the US. So with the launch of the offline marketing US IP's are now redirected to a US version of the site (subfolder) with relevant pricing and messaging. This is great for users, but with Googlebot being on a US IP it is also being redirected and the UK pages have now dropped out of the index. The solution we need would ideally have both UK and US users searching for xyz.com, but would see them land on respective static pages with correct prices. Ideally no link authority would be moved via redirection of users. We have considered the following solutions Move UK site to subfolder /uk and redirect UK ips to this subfolder (and so not googlebot) downside of this is it will massively impact the UK rankings which are the core driver of the business - also would this be deemed as illegal cloaking? natural links will always be to the xyz.com page and so longer term the US homepage will gain authority and UK homepage will be more reliant on artificial linkbuilding. Use a overlay that detects IP address and requests users to select relevant country (and cookies to redirect on second visit) this has been rejected by ecommerce team as will increase bounce rate% & we dont want users to be able to see other countries due to prduct and price differences. Use a homepage with country selection (and cookies to redirect on second visit) this has been rejected by ecommerce team as will increase bounce rate% & we dont want users to be able to see other countries due to prduct and price differences. Is there an easy solution to this problem that we're overlooking? Is there another way of legal cloaking we could use here? Many thanks in advance for any help here
Intermediate & Advanced SEO | | Red_Mud_Rookie0