Payment gateway referrals disappeared
-
Hi All,
I was getting payment gateway referrals for my site for many months but when I have implemented enhanced eCommerce tracking self referral issue resolved but I haven't read anywhere about this solution so I just want to confirm once .
Thanks
-
Hi Alick,
That is not an automatic feature of Enhanced Ecommerce. Did you change any other aspect of your setup when you implemented the enhanced tracking?
The recommended approach is to list your two payment gateways in your referral exclusion list. Simo Ahava has another interesting approach, though it's perhaps more appropriate where you have many different payment providers linking to the thank you page. While I'm not exactly sure why your referrals disappeared, I wouldn't rely on just having Enhanced Ecommerce set up — make sure the referral exclusion list is up to date too.
-
Hi Matt,
Thanks for reply. Yes I'm talking about payment gateway referrals in GA. I'm using paypal and epdq.o.uk. I just want to confirm once that is it possible that by applying enhance ecommerce tracking payment gateway referrals disappeared or my guess is wrong?
Thanks
-
Hi Alick!
I think we may need a bit more information to get you a good answer. When you say referrals, do you mean in Google Analytics? What payment system are you using? What solution are you referring to?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Attribution of conversions to payment gateway in Google Analytics
Hi all, We have been having a problem for a while now where most transactions are attributed to referrals from our payment gateway Sagepay. The issue started a couple of months ago, when we finally upgraded our website to https:// for logged in users and transactions. Before, when we were using http://, transactions were attributed to the correct channel. Even weirder, we upgraded 4 websites and only 2 of them have the issue now, the other two continue to attribute transactions correctly. I added Sagepay to the referral exclusion list which made no difference. Over the weekend, we upgraded to the global site tag and it seems to have improved somewhat, but yesterday 50% of transactions were still attributed to referral/sagepay. I am also seeing an odd issue, where for half of the transactions, the revenue and transaction are attributed to one channel, but the products (quantity) are attributed to another. One of the channels is always referral/sagepay and the other is the channel that the transaction should be attributed to. Has anyone seen this issue before? I'd appreciate any tips that might help us fix this issue. Thanks in advance!
Reporting & Analytics | | ViviCa10 -
Domain change from .co.uk to .com - do you add .com to the referral exclusion in GA?
Hi Mozzers, Just wanted to double check that when a website domain changes from .co.uk to .com - do you add .com to the referral exclusion in GA? Do you also keep the .co.uk version in the list too? I have updated the property settings to .com Thanks Anthony
Reporting & Analytics | | Tone_Agency0 -
Internal Referral Traffic Issue due to https/http?
Hi Mozzers, we´re running a secured https account section on our website including a messaging center where lots of non secured own URLs are being shared among the users. Is there a possibility that a user clicking on one of the shared URLs within the https section triggering another session thats been counted as direct traffic? Thanks for your help! Greets
Reporting & Analytics | | LocalIM
Manson0 -
Referral Traffic Issue
I'm working on a site that has low traffic volumes due to its niche. That's fine but we are daily getting referral traffic from unrelated domains without a link. These visits are always 100% bounce which is impacting the overall click.through rate. The domains are not the same and different ones come through all the time, so it is difficult to keep on top of. Any ideas what could be going on here and an effective way of dealing with this?
Reporting & Analytics | | MickEdwards0 -
Paid Search Referral
I have a brand new site with a paid search referral in my G&A, but we are not running any adwords or any paid marketing for it. The referral is "not set" so I do not know where it is coming from.
Reporting & Analytics | | KJ-Rodgers0 -
Facebook referral
Olympic athletes in track & field and BMX use our product in their training. When they discuss how they use our product on Facebook, we get a boost in traffic. However, all I see in programs like Woopra is facebook.com in the URL, but not the actual page. How do I determine which FB post with a link to our site is causing the increase in traffic? Best,
Reporting & Analytics | | ChristopherGlaeser
Christopher0 -
Keyword referrals in GA
Hi chaps, Quick question for you. I'm drilling down in GA to one of our eCommerce pages which has a pretty high bounce rate. I'm looking at referring keywords and they don't seem to make much sense. The page I'm looking at is a pretty deep page but the top referring keywords are all branded terms. The page isn't included in our site links. To explain a little further, this is the scenario I think is happening: User searches using "Brand term". They then click through to our homepage and eventually land on the deep shopping page (on a different subdomain) In GA Content > Site Content > Pages > Primary dimension set to keyword - "Brand term" shows as the referring keyword. Does this sound right? We have a custom GA script set up to track multiple subdomains.
Reporting & Analytics | | Confetti_Wedding0 -
Any updates regarding 'not provided' organic keyword referrals in Google Analytics?
I know that the encrypted searches done by people logged into their Google accounts is causing the error, is there any workaround or any update from Google as to IF they will give us our keyword data back? I'm currently losing data on about 20% of my daily searches . . .
Reporting & Analytics | | nsauser0