Moz Crawler failing with https redirect?
-
Is there a way to get the Moz Crawl Test to work with HTTPS?
I just got back this error:
902 : Network errors prevented crawler from contacting server for page.
Site is set up with a standard 301 to redirect http to https - or at least I certainly hope it is!
Rex Swain's HTTP Header Checker took shows a standard 301.
Anyone else experiencing this error?
btw - this is both a specific question and an opportunity for open discussion...
Thanks!
-
Hi there - Kristina from Moz's Help Team here.
Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.
http://screencast.com/t/dB2C3eVJ7gN
I found this thread in our Community Q&A forum with lots of other users running into the same problem, so it's definitely something we're aware of and working to address: https://mza.seotoolninja.com/community/q/804-https-ssl-error
The good news is that a recent update has been made, and we're ready to accept beta SNI customers to test it out. Please see the article here that explains this further: https://mza.seotoolninja.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni and if you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1
I apologize for the inconvenience in the meantime, but hopefully we'll have it fixed soon! Let me know if there's anything else I can do to help!
-
Hi There,
It seems that your server is blocking the Moz crawler as an activity that it doesn't recognize.
You should contact your hosting provider to get a solution. You can read a similar answer here
https://mza.seotoolninja.com/community/q/error-code-902-for-crawl-diagnostics
I hope this helps, please feel free to ask further questions.
Regards,
Vijay
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I connect my moz crawl to datastudio to list 404s in a table
Hello I currently export 404s and other 'critical' issues to a google sheet and publish them in a monthly report in data studio Is there a way to automate this process so that my monthly report is automatically populated with critical issues
Feature Requests | | Andrew-SEO0 -
Can Moz add an alert to email us when a competitor's site gets a new backlink?
This would be a very useful feature, and other sites are doing this, including Ahrefs.
Feature Requests | | rabbit5190 -
Why Moz Update has 48 days this time?
Hi There! We have been Monitoring our DA in Moz.com, from past 6 Months and we have observed that every Moz update happens between 25 to 30 days. Why is the next update has been scheduled for 48 days of time? Is there any specific reason for this? Awaiting your response Thanks Malik Zakaria
Feature Requests | | mzakaria0 -
Does Moz Pro provide a back link suggestion area for a particular site?
Is there a tool with Moz Pro that offers link suggestions for specific sites?
Feature Requests | | DenisZilberberg0 -
MOZ should add a toxic link checker tool to their incredible arsenal of SEO tools. Seems like a no brainer.
Checking the health of a back links especially on new accounts is crucial. MOZ wants to be a one stop SEO tool shop and I think this would certainly go a long way in cementing that.
Feature Requests | | wearehappymedia0 -
Moz Weekly Keyword Ranking Received seems inaccurate - Australia
Hi, We have so many website being tracked in Google AU and we see too much ranking change ( both positive and negative ) but all inaccurate from MOZ. Our Manual Testing result matched correctly with Google where as moz results inaccurate. Is there anything happening . Our Website: http://www.gardenshed.com.au/ E.g : Garden shed - Moz Reported Rank #4 - Actual Rank : 11 Garden sheds - Moz Reported Rank #7 - Actual Rank : 23 similarly for all other projects .
Feature Requests | | emarketexperts0 -
Moz Local UK?
Moz Local discussions recently said the UK Moz Local will launch late Spring. As it's now Summer, I was just wondering if there's an updated date for Moz Local in the UK?
Feature Requests | | swankuk0