Account Cancellation - What happens to historical data?
-
After cancelling my Moz subscription, if I decide to subscribe again in the future, would I then regain access to historical data from when I was a paying subscriber?
-
Thank you Sam. That is exactly what I needed to know.
-
Hi there,
Sam from Moz's Help Team here!
Whenever your account is suspended or closed, your campaigns are archived - we do this instead of deleting data. The good news is that reactivating archived campaigns is really simple.
Here's what you need to do:
-
Go to your Campaigns section: http://mz.bundledseo.com/manage-campaigns
-
Look for drop down for "Active Campaigns"
-
Select "Archived Campaigns" from the dropdown
-
From here, you should easily be able to "Reactivate" your campaigns.
We don't continue to gather new data while your campaigns are archived, but we keep all your historical data for around 12 update cycles. For weekly updates, that'd be 12 weeks and 12 months for monthly updates. A couple notable exceptions would be for rankings and link histories, which we'll keep forever!
I hope this helps! Let me know if there's anything else I can assist you with!
-
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I would like to close my account
good morning i would like to close my account because i cant understand it and i don't have time to learn it
Product Support | | Fardous0 -
Exporting data
We're testing out another system and would like to export all of the data we've accumulated in Moz for our clients for as far back as possible. Is there a way to do this and if so can you describe how, thanks much!
Product Support | | seequs0 -
What's happening with my Moz Points?
Hi all, I am not getting moz points for answering the queries...earlier, I was getting points if I was answering to someone's query or if someone was giving me thumbs up. What could be the reason? Please advice. TIA
Product Support | | sachin-sv1 -
How do I cancel my MozPro subscription?
I've sent a couple of emails. I know everyone there is busy. But I'd like to cancel my MozPro subscription and not sure how to go about it. Troy
Product Support | | TroyRiegle0 -
The websites I add to my Moz Analytics account do not appear in the old "Pro" account. What is going on here?
The websites I add to my Moz Analytics account do not appear in the old "Pro" account. What is going on here?
Product Support | | GameDay1 -
Can I move a campaign across to a different account?
I currently have a campaign running in my account on behalf of one of our clients. They now want to setup their own SEOmoz account and take advantage of all the keywords for themselves. Is there anyway for them to take the campaign history with them? Thanks! TM
Product Support | | ppgrowth0