Forwarded vanity domains, suddenly resolving to 404 with appended URL's ending in random 5 characters
-
We have several vanity domains that forward to various pages on our primary domain.
e.g. www.vanity.com (301)--> www.mydomain.com/sub-page (200)These forwards have been in place for months or even years and have worked fine. As of yesterday, we have seen the following problem. We have made no changes in the forwarding settings.
Now, inconsistently, they sometimes resolve and sometimes they do not. When we load the vanity URL with Chrome Dev Tools (Network Pane) open, it shows the following redirect chains, where xxxxx represents a random 5 character string of lower and upper case letters. (e.g. VGuTD)
EXAMPLE:
www.vanity.com (302, Found) -->
www.vanity.com/xxxxx (302, Found) -->
www.vanity.com/xxxxx (302, Found) -->
www.vanity.com/xxxxx/xxxxx (302, Found) -->
www.mydomain.com/sub-page/xxxxx (404, Not Found)This is just one example, the amount of redirects, vary wildly. Sometimes there is only 1 redirect, sometimes there are as many as 5.
Sometimes the request will ultimately resolve on the correct mydomain.com/sub-page, but usually it does not (as in the example above).
We have cross-checked across every browser, device, private/non-private, cookies cleared, on and off of our network etc... This leads us to believe that it is not at the device or host level.
Our Registrar is Godaddy. They have not encountered this issue before, and have no idea what this 5 character string is from. I tend to believe them because per our analytics, we have determined that this problem only started yesterday.
Our primary question is, has anybody else encountered this problem either in the last couple days, or at any time in the past? We have come up with a solution that works to alleviate the problem, but to implement it across hundreds of vanity domains will take us an inordinate amount of time. Really hoping to fix the cause of the problem instead of just treating the symptom.
-
Yes, we have contacted GoDaddy several times.
GoDaddy has insisted it is not their problem and they do not have any advice to resolve this issue. GoDaddy support said there can be strange behavior when forward and masking. We tested removing the masking, but it did not make a difference. Nor does 301 vs. 302 redirecting. I understand the latter should not be used as a workaround as these responses have different meanings, but we did test (which also made no difference).
Check this link for more details:
Others are experiencing the same issue and somewhere in the thread it was stated that GoDaddy recently rolled out a new system which likely created this issue. We can trace the issue beginning in late August 2017 via Google Analytics, Search Console 404s and testing via Chrome Dev Tools (Network pane with Preserve log checked).
We would also like to understand why in order to address the root cause, instead of using a workaround. This is significant issue. Unfortunately, GoDaddy is not handling the issue professionally and will impact our future business decisions involving GoDaddy.
-
That's a very strange behavior I have not seen before (and I've had plenty of experience with GoDaddy and their domain forwarding).
The query workaround is interesting/clever - but I'd also be inclined to want to sort out why this is happening at all and stop it vs reworking all the domain forwards around this symptom.
Have you contacted GoDaddy's shared hosting support? I'm not the biggest GoDaddy fan overall, but their tech support team can be quite helpful in tracking issues like this down.
-
It looks like this is a GoDaddy specific issue that many others are experiencing:
Although, at the time of this writing GoDaddy has not offered an explanation nor resolution. However, a workaround may be forwarding the domain with a query string appended, which in turn, appends the random six characters to the query string, instead of creating a url segment that the CMS interprets as a non-existent page and throws a 404.
For example, consider:
www.vanity.com -> www.primary.com?utm_source=forward
The GoDaddy issue should then resolve with via:
www.primary.com?utm_source=forwardxxxxxx
Alternatively, the fowarding can be accomplished from the reverse angle, if you have access to the hosting account of the primary domain by adding a forwarded domain from something like cPanel or Plesk that points the primary domain name and then updating the GoDaddy A record to point to the primary domain's IP Address (and remove any GoDaddy forwarding).
Or migrate from GoDaddy!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
When the site's entire URL structure changed, should we update the inbound links built pointing to the old URLs?
We're changing our website's URL structures, this means all our site URLs will be changed. After this is done, do we need to update the old inbound external links to point to the new URLs? Yes the old URLs will be 301 redirected to the new URLs too. Many thanks!
Intermediate & Advanced SEO | | Jade1 -
Canonical's, Social Signals and Multi-Regional website.
Hi all, I have a website that is setup to target different countries by using subfolders. Example /aus/, /us/, /nz/. The homepage itself is just a landing page redirect to whichever country the user belongs to. Example somebody accesses https://domain/ and will be redirected to one of the country specific sub folders. The default subfolder is /us/, so all users will be redirected to it if their country has not been setup on the website. The content is mostly the same on each country site apart from localisation and in some case content specific to that country. I have set up each country sub folder as a separate site in Search Console and targeted /aus/ to AU users and /nz/ to NZ users. I've also left the /us/ version un-targeted to any specific geographical region. In addition to this I've also setup hreflang tags for each page on the site which links to the same content on the other country subfolder. I've target /aus/ and /nz/ to en-au and en-nz respectively and targeted /us/ to en-us and x-default as per various articles around the web. We generally advertise our links without a country code prefix, and the system will automatically redirect the user to the correct country when they hit that url. Example, somebody accesses https://domain/blog/my-post/, a 302 will be issues for https://domain/aus/blog/my-post/ or https://domain/us/blog/my-post/ etc.. The country-less links are advertised on Facebook and in all our marketing campaigns Overall, I feel our website is ranking quite poorly and I'm wondering if poor social signals are a part of it? We have a decent social following on Facebook (65k) and post regular blog posts to our Facebook page that tend to peek quite a bit of interest. I would have expected that this would contribute to our ranking at least somewhat? I am wondering whether the country-less link we advertise on Facebook would be causing Googlebot to ignore it as a social signal for the country specific pages on our website. Example Googlebot indexes https://domain/us/blog/my-post/ and looks for social signals for https://domain/us/blog/my-post/ specifically, however, it doesn't pick up anything because the campaign url we use is https://domain/blog/my-post/. If that is the case, I am wondering how I would fix that, to receive the appropriate social signals /us/blog/my-post/, /aus/blog/my-post/ & /nz/blog/my-post/. I am wondering if changing the canonical url to the country-less url of each page would improve my social signals and performance in the search engines overall. I would be interested to hear your feedback. Thanks
Intermediate & Advanced SEO | | destinyrescue0 -
Weird behavior with site's rankings
I have a problem with my site's rankings.
Intermediate & Advanced SEO | | Mcurius
I rank for higher difficulty (but lower search volume) keywords , but my site gets pushed back for lower difficulty, higher volume keywords, which literally pisses me off. I thought very seriously to start new with a new domain name, cause what ever i do seems that is not working. I will admit that in past (2-3 years ago) i used some of those "seo packages" i had found, but those links which were like no more than 50, are all deleted now, and the domains are disavowed.
The only thing i can think of, is that some how my site got flagged as suspicious or something like that in google. Like 1 month ago, i wrote an article about a topic related with my niche, around a keyword that has difficulty 41%. The search term in 1st page has high authority domains, including a wikipedia page, and i currently rank in the 3rd place. In the other had, i would expect to rank easily for a keyword difficulty of 30-35% but is happening the exact opposite.The pages i try to rank, are not spammy, are checked with moz tools, and also with canirank spam filters. All is good and green. Plus the content of those pages i try to rank have a Content Relevancy Score which varies from 98% to 100%... Your opinion would be very helpful, thank you.0 -
Chinese Sites Linking With Bizarre Keywords Creating 404's
Just ran a link profile, and have noticed for the first time many spammy Chinese sites linking to my site with spammy keywords such as "Buy Nike" or "Get Viagra". Making matters worse, they're linking to pages that are creating 404's. Can anybody explain what's going on, and what I can do?
Intermediate & Advanced SEO | | alrockn0 -
Removing content from Google's Indexes
Hello Mozers My client asked a very good question today. I didn't know the answer, hence this question. When you submit a 'Removing content for legal reasons report': https://support.google.com/legal/contact/lr_legalother?product=websearch will the person(s) owning the website containing this inflammatory content recieve any communication from Google? My clients have already had the offending URL removed by a court order which was sent to the offending company. However now the site has been relocated and the same content is glaring out at them (and their potential clients) with the title "Solicitors from Hell + Brand name" immediately under their SERPs entry. **I'm going to follow the advice of the forum and try to get the url removed via Googles report system as well as the reargard action of increasing my clients SERPs entries via Social + Content. ** However, I need to be able to firmly tell my clients the implications of submitting a report. They are worried that if they rock the boat this URL (with open access for reporting of complaints) will simply get more inflammatory)! By rocking the boat, I mean, Google informing the owners of this "Solicitors from Hell" site that they have been reported for "hosting defamatory" content. I'm hoping that Google wouldn't inform such a site, and that the only indicator would be an absence of visits. Is this the case or am I being too optimistic?
Intermediate & Advanced SEO | | catherine-2793880 -
Domain Forwarding
I have a client who previously registered 20 unique domain names that tied to their company name and services. They use all of these domains to forward to their main website to try and capture additional traffic. Would you suggest that we remove all of the domains by 301 redirecting them all the the main website? I am trying to find a good article that shows the implications on SEO by using many domains that forward to a main website. Any suggestions would be greatly appreciated.
Intermediate & Advanced SEO | | Prager0 -
Bing flags multiple H1's as an issue of high importance--any case studies?
Going through Bing's SEO Analyzer and found that Bing thinks having multiple H1's on a page is an issue. It's going to be quite a bit of work to remove the H1 tags from various pages. Do you think this is a major issue or not? Does anyone know of any case studies / interviews to show that fixing this will lead to improvement?
Intermediate & Advanced SEO | | nicole.healthline0 -
A Noob's SEO Plan of attack... can you critique it for me?
I've been digging my teeth into SEO for a solid 1.5 weeks or so now and I've learned a tremendous amount. However, I realize I have only scratched the surface still. One of the hardest things I've struggled with is the sheer amount of information and feeling overwhelmed. I finally think I've found a decent path. Please critique and offer input, it would be much appreciated. Step One: Site Architecture I run an online proofreading & editing service. That being said, there are lots of different segment we would eventually like to rank for other than the catch-all phrases like 'proofreading service'. For example, 'essay editing', 'resume editing', 'book editing', or even 'law school personal statement editing'. I feel that my first step is to understand how my site is built to handle this plan now, and into the future. Right now we simply have the homepage and one segment: kibin.com/essay-editing. Eventually, we will have a services page that serves almost like a site-map, showing all of our different services and linking to them. Step Two: Page Anatomy I know it is important to have a well defined anatomy to these services pages. For example, we've done a decent job with 'above the fold' content, but now understand the importance of putting the same type of care in below the fold. The plan here is to have a section for recent blog posts that pertain to that subject in a section titled "Essay Editing and Essay Writing Tips & Advice", or something to that effect. Also including some social sharing options, other resources, and an 'about us' section to assist with keyword optimization is in the plan. Step Three: Page Optimization Once we're done with Step Two, I feel that we'll finally be ready to truly optimize each of our pages. We've down some of this already, but probably less than 50%. You can see evidence of this on our essay editing page and proofreading rates page. So, the goal here is to find the most relevant keywords for each page and optimize for those to the point we have A grades on our on-page optimization reports. Step Four: Content/Passive Link Building The bones for our content strategy is in place. We have sharing links on blog posts already in place and a slight social media presence already. I admit, the blog needs some tightening up, and we can do a lot more on our social channels. However, I feel we need to start by creating content that our audience is interested in and interacting with them on a consistent basis. I do not feel like I should be chasing link building strategies or guest blog posts at this time. PLEASE correct me if I'm off base here, but only after reading step five: Step Five: Active Link Building My bias is to get some solid months of creating content and building a good social media presence where people are obviously interacting with our posts and sharing our content. My reasoning is that it will make it much easier for me to reach out to bloggers for guest posts as we'll be much more reputable after spending time doing step 4. Is this poor thinking? Should I try to get some guest blog posts in during step 4 instead? Step Six: Test, Measure, Refine I'll admit, I have yet to really dive into learning about the different ways to measure our SEO efforts. Besides being set up with our first campaign as an SEOPro Member and having 100 or so keywords and phrases we're tracking... I'm really not sure what else to do at this point. However, I feel we'll be able to measure the popularity of each blog post by number of comments, shares, new links, etc. once I reach step 6. Is there something vital I'm missing or have forgotten here? I'm sorry for the long winded post, but I'm trying to get my thoughts straight before we start cranking on this plan. Thank you so much!
Intermediate & Advanced SEO | | TBiz2