Account cancelled
-
I have already cancelled my account but I can access until 5th October. Will they charge my card? I cancelled everything and I don't wanna pay for it.
Thank you so much!
-
Hi there!
Great question! You are correct that you will have access to your Moz Pro account until the end of your billing cycle (October 5th). Once your billing cycle ends, we will not charge your card and your access will end.
I hope this answers your question! If you need anything else or if you'd like us to look into your account further, feel free to send an email on over to [email protected] and we'll be happy to take a look!
Thanks so much for trying Moz Pro and we hope to see you back one day!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is it possible to retrive & download previous data after the subscription cancellation?
I do not want to continue the Moz pro services anymore. So if I cancel my Moz subscription now, Is it possible to download previous data?
Product Support | | promodirect1 -
How can I find details when Campaign was created and by Whom in my account?
I have 5 seats in account, How can I find out who created or modified campaign?
Product Support | | ITWEBTEAM0 -
Can you please cancel my subscription and refund the amount
Hi I got charged on my card without my approval and nay knowledge of exact amount before. can you please cancel my subscription and refund the amount immediately as i forgot to cancel free trial and have not used free trial account... also the cost is not approved in my organisation and i cannot bear cost of MOZ on organisation behalf
Product Support | | prashantk180 -
Google Analytics Accounts
Hi there, I'm having issues with my Google Analytics / Facebook etc accounts constantly losing connection. How can I resolve this?
Product Support | | Eteach_Marketing0 -
Reset my MOZ Account?
I recently redesigned my 2 websites. Both are large 80+ page sites with unique text on every page, no keyword stuffing and generally using all the proper SEO techniques ( I hired a professional w/ 10 years experience). My pages rank for the targeted terms, but MOZ reports say "Not in the Top 50". I had friends run "Clean Searches" from the west coast and we were ranking. Prior to the redesign, I used MOZ and the reports were very accurate. Should I reset my MOZ account or what?
Product Support | | KevnJr0 -
Reactivating an archived account not working
When I go in to re-activate an account, it doesn't do anything. I've got three active right now, but when I push the Activate button, the loading gif shows, disappeared, but doesn't do anything.
Product Support | | benmarshall0 -
Account Update
Hello, I appreciate moz and all of its tools and would not consider going elsewhere but I must say I am a bit disappointed in the extreme inconsistency in the updates to my campaigns and keyword rankings. It's supposed to be weekly and used to occur on a specific day however I have no idea when it will happen now. Updates have occurred on average every 8-10 days with no consistency as to when they will actually happen. Once again I have no intentions of leaving moz but would like to know why this has happened for the past few months and if/when it will consistently be updated weekly. Thank you, Mike
Product Support | | AgilitySpeaks
[personal information removed by staff]0 -
Transfer campaigns into another account
Hy I've got a question. Right now I have 2 PRO Accounts with more or less 5-10 campaigns. Now I would like to upgrade one account into ELITE. Here is my question: Is it possible to transfer the campaigns from the other PRO account to the ELITE? I won't create the campaigns again because the data is really important. So, is there a possibility? Thanks for your answer!!
Product Support | | digicraft.at0