Business not being found via Moz Local on Facebook
-
Hello!
My place of business, Widewail in Burlington, VT, is not being scanned by Moz Local, even though we have an active Facebook business page with our Name, Address, and Phone number listed (URL, too). Is there something I need to check on our end to make sure we are crawlable by yall?
Thank you, Andrea, www.widewail.com
-
Thanks, Lauren, for the reply and the advice! I will talk to my boss when we are back in the office tomorrow to see what we can fix and will keep you updated. Thanks again! Andrea
-
Hi Andrea, thanks for reaching out, and sorry for the trouble!
I took a look at your page and I was unable to find anything immediately on my end that would be preventing us from picking up the page, but there are some factors that can be checked on your end. There can be a few different things inhibiting Moz Local’s ability to pick up a corresponding Facebook page.
There are specific details that need to be present on those listings in order for us to appropriately detect and match them to your Moz Local data. Here is list of the criteria that will enable the tool to detect your listing:
-The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local.
-The primary phone number listed must be a unique local number or a toll-free number.
-The primary page category must be “local business”.
-A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook’s resources to see how to let people check in and how you can check in.
-The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled.This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape!
If you are still having issues after this, it may be best to write-in to us at [email protected]
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Google My Business and Virtual Offices
Moz support suggests that the community may be able to answer this question, and I would appreciate the help. I own a coworking space that offers virtual office services. Based on my reading of Google's guidelines, A virtual office doesn't qualify for a GMB listing. However, multiple virtual office sites are offering GMB PIN codes if the member signs up for 6 months of service. The claim is that Google will see the address as "stable" after 6 months. The only possible reference I can find for this is 6 months for SEO results. Google expressly states, "virtual offices are not eligible for a business profile." Thanks for any feedback
Moz Local | | Acrowe1 -
Bing Not Syncing on MOZ Local
It shows Bing is synced, but it does not display the correct data. Any suggestions?
Moz Local | | WebMarkets0 -
Has anyone found a way to change the Google page linked to a Moz local account AFTER it was purchased?
Before realized that the Moz listing should have the correct GMB account connected to it, a few local listings were purchased. Is there a way to change the GMB page it is pulling data from and sending out to directories? Thanks!
Moz Local | | BlueCorona2 -
Facebook page not showing up on mo report
Hi, I've recently set-up a Moz local account and have submitted my business to it. However for some reason my Facebook page is not showing up in the listing report. The Facebook page is active and has all the NAP details but in the listing report, it only gives the option of creating a listing. Am I doing somesting wrong? https://www.facebook.com/surreyroofcare/
Moz Local | | surreyroofcare0 -
Changing LLC to Inc. and seeing Facebook
I'm having 2 possibly related issues with a Moz Local listing. The first is that the company the listing is for was an LLC when we put the listing up, but have since changed a C corporation, so the name needs to change from ________ LLC to _________, Inc. I've updated the name on their validated Google+ local business listing a few weeks ago, and Moz Local sees that listing, but the name on Moz Local hasn't updated yet. The second issue is that it's not verifying through Facebook, and the Facebook page that Moz Local CAN see is the wrong one. I edited the listing and manually added the URL to the correct Facebook page a few weeks ago, but that still hasn't gone through either. One last thing, if it makes any difference, is that the company's website does have a link directly to the proper Facebook page. Hopefully there's a quick and/or easy way to resolve this. Thanks!
Moz Local | | BrianAlpert780 -
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz Local | | nowmedia10 -
How does the "Update Listing" in the InComplete section of Moz Local work?
I know it takes you to the listing site. Do you then have to create an account and claim the listing and then update it there? Does claiming the listing lose the connection with Moz Local? I've been spending a lot of time claiming listings and wondering if that's correct or not. Thanks Dana
Moz Local | | LHWH0 -
Google+ & Yelp Listings not recognized by Moz Local
I've been attempting to get a client's local listings all cleaned up using Moz Local. When I first did a scan, the Yelp listing was there but with an incorrect address. I uploaded all the data via CVS file successfully about a month ago. I logged into the claimed Yelp profile as the owner and made my adjustments. Now, the Moz Local tool says there is no Yelp listing and it's also reporting that there is no G+ page. Can anyone explain? Thanks!
Moz Local | | JanetJ0