Can High Traffic and Bounce Rate Hurt Local Rankings?
-
I just began working on a campaign for a dental office who happened to rank really well for some general search terms around post-op care. They received a ton of traffic for a small local site-- 26k organic visits YTD-- but since they focus on providing services locally, their conversion rate for organic search is pretty abysmal. On top of that, a couple of their high-traffic pages are contributing to a 90%+ average bounce rate on the site. Clearly the goal of the website doesn't involve attracting a national audience, but tons of traffic couldn't possibly be a bad thing... right?
On the flip side of the coin, their local visibility is terrible. Their DA is comparable to their competitors, but in local SERPs they're nowhere to be found.
Could one of these factors be affecting the other? Could their high visibility, but lack of conversions, from a bunch of organic traffic be hurting their visibility locally? I'd be interested hearing from other SEOs who may have faced similar situations in the past.
-
Thanks Miriam, that's really helpful. I'll be digging into all of this and come back to this thread if I have any notable updates to share!
-
Sounds like a plan.
One thing I immediately notice looking at this, now that I have the info on the dentist, is that they appear to be sharing an address with at least 2 other dentists, and another dental practice (Fountain Grove Dentistry) is just down the street.
Just at a glance, I'd make a strong bet that you'll have to confront Google filters going on here. The Possum filter is likely to be at play with so many dentists located on the same street. This basically means you will, indeed, have to best the other players by a good amount to get your particular dentist to be the one that isn't being filtered.
I think there's a lot you can do here, which it sounds like you intend to do. But, definitely do let the client know about filtering and that, with such a competitive term, this is going to be an uphill battle between the dentists he shares and address with as well as the other Fountain Grove practice, and then the rest of the dentists in the city. Good luck!
-
Hi Miriam, thanks for the advice! I'll definitely take a good look at that article about troubleshooting.
The client is Andrew T McCormick, DDS, and ranking for Dentist in Santa Rosa would be the goal.
We're in the process of redoing the website for the client, so that should clear up some usability issues. They've also fallen behind the competitors in the number of reviews they've collected, so we'll be working to boost their numbers there. What's most shocking to me with this case is that they're virtually invisible locally (like ranked 51+ for most terms I set up to track in their campaign), not only for general search terms, but for long-tail terms like some of the specific services they offer. Obviously this sits in contrast to the vast amount of traffic they attracted nationally from their blog posts.
Thanks again, I'll be over here trying to piece together the clues.
-
Hey There!
I'm sorry you've not received a response from anyone who has experienced a like scenario. I haven't either, per se, but I did want to respond to say that high traffic to pages is unlikely to be the cause of absent local rankings. Regarding bounce rate, several Google reps have stated in the past the Google doesn't view it as a good ranking signal (see: https://www.seroundtable.com/google-bounce-rate-signal-23671.html) but, obviously, statements like this from Google are the cause of speculation and dispute in the SEO industry.
So, in your shoes, I would be focusing elsewhere on why your client is failing to rank well locally. If you're allowed to share the identity of your client and the term they are trying to rank for, I'm sure the community would be happy to take a look.
If you don't have permission from the client to do that, I have some resources that could help you troubleshoot the cause of lacking rankings:
https://mza.bundledseo.com/blog/find-local-competitors
https://mza.bundledseo.com/blog/troubleshooting-local-ranking-failures-2018
https://mza.bundledseo.com/blog/basic-local-competitive-audit
The third link is getting a bit old. I need to re-write that post, but even in its 2017 state, it should point the way to how to do an audit between your client and their competitors that should yield clues as to why the client may be failing to rank.
Hope this helps.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How difficult is it to rank an exact match domain nowadays in 2017?
Hey there Mozzers! It's been a while since I've been back around these parts after working at a search agency many moons ago. I remember way back how it was stupidly easy to rank for something like "date ideas toronto" when I had an exact match domain www.cheapdateideas.ca and dateideas.ca (which I still own). Anyhow, I've been looking to build up my domain www.dateideas.net with hyper local date ideas and essentially looking to build this for the long term and expand after I hit a certain critical mass in terms of high quality content mostly written by myself to start. Eventually, if it makes sense, hiring authors or getting guest contributors to contribute to the blog if there's enough incentive to do so (which I'll figure out at some point). Question for y'all for a newbie that was semi-pro and now all my knowledge from before isn't so cutting edge. How would you guys approach it. I am looking to build this for the long haul, so it may very well be that some of your answers are "write amazing content", I'll be okay with that answer. Cheers, Will
Local Website Optimization | | will_l1 -
Competitor significantly jumped in SERP rankings
We opened a new location in a new market in early February and eventually tapered off improving SERP rankings when we reached an average rank of #3. As we began increasing in ranking, the competitions' average rankings we're declining. Suddenly, in April, one of our competitors spiked to an average SERP ranking of #1. The site that jumped to the top of SERP was a location page and there was no content changes, or changes to their website. Our competitor's links also decreased during the time of this spike. Does anyone have any ideas as to what caused our competitor to spike so high, so suddenly? Thanks,
Local Website Optimization | | Dions0 -
Theory: Local Keywords are Hurting National Rankings?
I've read a good amount here and in other blog posts about strategies for national brands to rank locally as well with local landing pages, citations, etc. I have noticed something strange that I'd like to hear if anyone else is running into, or if anyone has a definitive answer for. I'm looking at a custom business printing company where the products can and are often shipped out of state, so it's a national brand. On each product page, the client is throwing in a few local keywords near where the office is to help rank for local variations. When looking at competitors that have a lower domain authority, lower volume of linking root domains, less content on the page, and other standard signals, they are ranking nationally better than the client. The only thing they're doing that could be better is bolding and throwing in the page keyword 5-10 times (which looks unnatural). But when you search for keyword + home city, the client ranks better. My hypothesis is that since the client is optimizing product pages for local keywords as well as national, it is actually hurting on national searches because it's seen as local-leaning business. Has anyone run into this before, or have a definitive answer?
Local Website Optimization | | Joe.Robison2 -
Local SEO - Adding the location to the URL
Hi there, My client has a product URL: www.company.com/product. They are only serving one state in the US. The existing URL is ranking in a position between 8-15 at the moment for local searches. Would it be interesting to add the location to the URL in order to get a higher position or is it dangerous as we have our rankings at the moment. Is it really giving you an advantage that is worth the risk? Thank you for your opinions!
Local Website Optimization | | WeAreDigital_BE
Sander0 -
Schema for same location on multiple sites - can this be done?
I'm looking to find more information on location/local schema. Are you able to implement schema for one location on multiple different sites? (i.e. - Multiple brands/websites (same parent company) - the brands share the same location and address). Also, is schema still important for local SEO? Thank you in advance for your help!
Local Website Optimization | | EvolveCreative0 -
Listing bundle info on site and on local SEO page.
We just finished a new telecom site, and like all telecom sites (think AT&T, Verizon, Suddenlink, etc.), we allow people to put their location in and find internet and phone service packages (what we call bundles) unique to their area. This page also has contact information for the local sales team and some unique content. However, we're about to start putting up smaller, satellite pages for our local SEO initiative. Of course, these pages will have unique content as well, but it will have some of the same content as what's on the individual bundle page, such as package offerings, NAP, etc. Currently this is the URL structure for the bundles: domain.com/bundles/town-name/ This is what I'm planning for the local SEO pages: domain.com/location/town-name-state/ All local FB pages, Google listings, etc. will like to these location pages, rather than the bundle pages. Is this okay or should I consolidate them into one?
Local Website Optimization | | AMATechTel0 -
Local Rank & Branding Confusion - HELP
I am working with a client now that has two sites that serve two segments of a particular market segment. They have two different URLs which cater to these different target markets BUT the company is known in its local market as a their brand name (of course) which is different than their 2 domain names used on these 2 sites. Confusing eh? This has resulted in confusing Google and their rank has suffered a bit. To provide more color + insight- Let's just say this company is called AtlantaEventsInc and they offer event services for corporate events and let's say weddings. So let's say they have had atlantaeventscorporate.com for 20 years and then they add atlantaeventweddings.com about a year ago since their wedding business is expanding. So they promote their corporate events on one site and their wedding events on another. These 2 sites also currently share one blog, share one Facebook page, one Twitter and have two Google+ pages. Should we keep these two sites totally separate? and even have separate blogs and separate social media accounts? OR since our rank has only suffered with the new wedding site (just a year old) should we retire that site? (i suppose we could still keep separate blogs though for each target market. WOULD LOVE INSIGHT ON THIS! Thanks, Chris
Local Website Optimization | | Sundance_Kidd1 -
Localize Homepage, or service pages?
Hi so I am curious if a homepage may carry the most link juice, then if you service an entire state, do you include the state name as a keyword in your homepage title to get noticed, or the company brand, resulting in adding service area pages to cater to unique each city that you service? I am just not sure if Google is smart enough to know you service a state? I have my local page with a service area, but is this all I need? So I would not need to add a state name. Like I build horse barns, pole barns, metal buildings, and indoor riding arenas. So I am curious if you would do a title tag like Colorado Builders - Barns, Buildings, and Arenas Or maybe Colorado at the end? Or not at all Thanks for any tips.
Local Website Optimization | | asbchris0