Solved MY CARD IS CHARGED PLEASE CANCEL MY SUBSCRIPTION AND GIVE ME THE REFUND
-
Hi Moz Please cancel my account. I was charged for $149. It was charged automatically. I am please respond to my email and take an action towards this.
-
@wenalyn Hi there! You will need to write into Moz's Help Team at [email protected] from the email address tied to your account in order for us to help with this request. Thank you!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved 403 errors for assets which work fine
Hi,
Moz Tools | | Skites2
I am facing some issue with our moz pro account
We have images stored in a s3 buckets eg: https://assets2.hangrr.com/v7/s3/product/151/beige-derby-cotton-suit-mb-2.jpg
Hundreds of such images show up in link opportunities - Top pages tool - As 403 ... But all these images work fine and show status 200. Can't seem to solve this. Thanks.0 -
Potential traffic
Hi! I am curious what is the Moz equivalent of "potential traffic" metric in Ahrefs? Is there any keyword metric I can check in Moz to receive data on potential traffic rather than only volume? Thanks in advance!
Keyword Research | | Siir0 -
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | | gallowaywebteam0 -
Cancellation questions? Ask them here!
We handle cancellation concerns individually through our help team! Please reach out to them directly via email at [email protected]! We also have a help article that walks through exactly how you can cancel or make changes to your accounts: https://mza.bundledseo.com/help/your-account/manage-subscriptions/cancel-moz-pro Thanks!
Product Support | | HayleyBowyer0 -
How to cancel the subscription
Dear MOZ team Good day! I was trying your website and i already used the free trial for a one day or tow only, but required a credit card and sure i signed up with mine. now i received an invoice by 149$! and i didn't subscribe, kindly refund the amount to my card looking forward to hear from you guys thank you, Asmaa.
Product Support | | Ibrahim_AlQurashi0 -
Does Moz use Stripe as it Credit Card Processor
Hi , What Credit Card Processors does Moz use? Do they use Stripe.com ?
Product Support | | stuartcanvas0 -
My trial just expired and i had forgotten to cancel, I want to refund it please
I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.
Product Support | | heshamfathi0 -
Hello, I want to cancel my subscription.
Since I haven't used Moz for a while, is it possible to get a refund over this period I've allready automatically paid by credit card?
Product Support | | Tinusg0