Solved MY CARD IS CHARGED PLEASE CANCEL MY SUBSCRIPTION AND GIVE ME THE REFUND
-
Hi Moz Please cancel my account. I was charged for $149. It was charged automatically. I am please respond to my email and take an action towards this.
-
@wenalyn Hi there! You will need to write into Moz's Help Team at [email protected] from the email address tied to your account in order for us to help with this request. Thank you!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | | gallowaywebteam0 -
Unsolved Export to csv does not work
HI friends. For long time I cannot download csv reports for links. I need to export new spam links sort by spam score and compare to existing but export to csv button spins for ever and nothing happens
Moz Pro | | netcomsia0 -
Unsolved How to find keywords your competitors rank for but you don't?
Hi, I'm just digging through Moz pro at the moment, and really like the true competitor feature, but would like to be able to see the keywords our competitors rank for and we don't, rather than just the overlapping ones. Is this possible at all? Thanks
Moz Pro | | pm-mbc
Paul0 -
Cancellation questions? Ask them here!
We handle cancellation concerns individually through our help team! Please reach out to them directly via email at [email protected]! We also have a help article that walks through exactly how you can cancel or make changes to your accounts: https://mza.bundledseo.com/help/your-account/manage-subscriptions/cancel-moz-pro Thanks!
Product Support | | HayleyBowyer0 -
Forgot to cancel and never used this service how can I be refunded??
I was considering starting in online business but decided not to but forgot to cancel 30 day trial therefore I am unable to use the service but yeah I still got billed and I never use the service how can I get refunded?
Product Support | | myintimatebox.com0 -
Moz Local support -- please address our dashboard issues.
We are experiencing issues with two client locations for Hillcrest. Hillcrest Home Care and Hillcrest Hospice Care. The Hospice Care location is displaying as Home Care, and one of the duplicate Home Cares is saying it is paused. This might be due to the fact that Google flagged Hospice Care as a duplicate of Home Care, because they are at the same address but have different suite numbers. Please help ASAP. Thanks.
Product Support | | LM360_Digital0 -
How can we download/save campaign data prior to canceling?
Hi there, We've decided to move to another platform for SEO reporting etc. (sorry! it's been fun!). How can we download or otherwise archive our historical data in Moz - in particular, the history of rank tracking? Thanks much,
Product Support | | Propecta
Nate0 -
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
Product Support | | Akufnx0