Sudden issue: no google cache for any product detail pages and offer schema missing from SERPS
-
Absolutely no idea what is going on. All of our category / subcategory and other support pages are indexed and cached as normal, but suddenly none of our product pages are cached, and all of the product / offer schema snippets have been dropped from the serps as well (price, review count, average rating etc).
When I inspect a product detail page url in GSC, I am either getting errors or it is returned as a soft 404. There have been no recent changes to our website that are obvious culprits. When I request indexing, it works fine for non-product pages, but generates the "Something went wrong
If the issue persists, try again in a few hours" message for any product page submitted.We are not SEO novices. This is an Angular 7 site with a Universal version launched back in October (new site, same domain), and until this strange issue cropped up we'd enjoyed steady improvement of rankings and GSC technical issues. Has anyone seen anything like this?
We are seeing rapid deterioration in rankings overnight for all product detail pages due to this issue. A term / page combination that ranked for over a decade in the top 10 lost 10 places overnight...
There's just no obvious culprit. Using chrome dev tools to view as googlebot, everything is kosher. No weird redirects, no errors, returns 200 and page loads.
Thank You
-
I am facing problem with one of my website where google is caching the page when checked using cache: operator but displaying a 404 msg in the body of the cached version.
But when i check the same in 'text-only version' the complete content and element is visible to Google and also GSC shows the page with no issue and rendering is also fine.
The canonicals and robots are properly set with no issues on them.
Not able to figure out what is the problem. Experts advice would help!
Regards -
Still no root cause detected. Also strange, starting May 21, sudden and steady decline in # of product detail pages with valid product schema. No recent production changes that would impacted that. From ~3,000 to ~300 pages with valid product schema. Seems suspicious timing with sudden lack of cached pages. Again, only impacting product detail pages.
The way the site works, any googlebot is directed to the html version. The only way this wouldn't fly is if google has some new user agents with very strange names. Could that be the case?
-
@blueprintmarketing Hi Tom. Thank you - email sent!
-
@jamestown
It sounds strange.
I can crawl it but it might be angular (something failing on the server rendering.)I would be happy to look if you want to send me the domain. You can email me if you like.
Hope this helps,
Tom -
This post is deleted! -
@jamestown
First, I assume, you checked x-robots-tag headers, robots.txt and robots meta tags, to make sure they are all not including "noindex".
Second, I also assume that you have already checked if your CDN or caching does not block search bot traffic, which can cause such issues.
Third, check your product pages with JS turned off - this can uncover some issues with rendering.From your description, it seems that Google cannot access the product pages for some unknown reason. These issues are quite hard to investigate, especially on large sites, like yours. What I can suggest is to add multiple properties on Google Search Console on your /product/ folder (or whatever folder name you use). And also, go even more granular, by adding some product categories folders, to check if the issue is consistent across the whole page type.
I am sorry, I cannot provide you with a magic bullet for this issue, but I hope I have given you enough clues to proceed with your investigation. Good luck!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Canonical for duplicate pages in ecommerce site and the product out of stock
I’m an SEO for an ecommerce site that sells shoes I have duplicate pages for different colors of the same product (unique URL for each color), Conventionally I have added canonical tags for each page, which direct to a specific product URL My question is what happens when a product which the googlbot is direct to, is out of stock but is still listed in the canonical tag ?
Technical SEO | | shoesonline0 -
Meta description issue on Google
Hello, I have a small issue on Google with our Meta Description tag not always being properly displayed. If you search for the term: Globe Car (in two words), everything is being displayed properly: http://screencast.com/t/YQCUkJnk Now do the same search for the term GlobeCar (in one word) and the meta tag set into our homepage seems to be totallly ignored and Google is now displaying something that is generated from out of their hat: http://screencast.com/t/K0KeeRGSgspV Anyone has an idea what would cause this? Thanks!
Technical SEO | | GlobeCar1 -
Detail page popup questions for real estate client
My client, discoverstl.com, recently changed their site structure so that the detail page for individual property opens as a popup within the main page they are visiting, see http://d.pr/i/e8ik after clicking view details on the featured property on the home page. While the url links out to a properly formatting detail page, such as VIEW DETAILS, the developer says this doesn't affect google as its a javascript tweak that pulls it into the existing page. I'm still not convinced and am looking if this is bad for our SEO campaign. Any advice would be greatly appreciated.
Technical SEO | | insitegoogle0 -
Google Places Page Changes
We had a client(dentist) hire another marketing firm(without our knowledge) and due to some Google page changes they made, their website lost a #1 ranking, was disassociated with the places page and was placed at result #10 below all the local results. We quickly made some changes and were able to bring them up to #2 within a few days and restore their Google page after about a week, but the tracking/forwarding phone number the marketing company was using shows up on the page despite attempts to contact Google through updating the business in places management as well as submit the phone number as incorrect while providing the correct phone number. And because the client fired that marketing company, the phone number will no longer be active in a few days. Of course this is very important for a dental office. Has anyone else had problems with the speed and updating Google Places/Plus pages for businesses? What's the most efficient way to make changes like this?
Technical SEO | | tvinson0 -
New EMD update effected my mom's legit author page? From page 1 in SERP to nowhere for her name
I think my mom's site, MargaretTerry.com was hit by this update for her name "Margaret Terry". Went from bouncing around the first page on google.com and .ca all the time to nowhere on the index. The results are now very strange, a mix of Youtube, linked in, and small book stores that she has done events at recently to promote her first book. I was checking after some of my SEO buddys were freaking out about their EMD's getting hit on Sunday. She is an aspiring author with a book coming out this month. There is obviously no ads or spam content on the site... I have never done SEO for it either except a bit of on page I guess. It sucks that people might be grabbing her book soon and when they Google her name nothing shows up. This couldn't have really happened at a worse time. Not to mention the hours spent building the site to her liking, free of charge of course 🙂 Is there anyone I can contact there to help me out? Shouldn't and EMD that is someones name still rank when you search their name?
Technical SEO | | Operatic0 -
Canonical - how can you tell if page is appearing duplicate in Google?
Our home page file is www.ides.com/default.asp and appears in Google as www.ides.com. Would it be a good thing for us to include the following tag in the head section of our website homepage?
Technical SEO | | Prospector-Plastics0 -
Pages not Indexed after a successful Google Fetch
I am trying to understand why google isn't indexing key content on my site. www.BeyondTransition.com is indexed and new pages show up in a couple of hours. My key content is 6 pages of information for each of 3000 events (driven by mySQL on a wordpress platform). These pages are reached via a search page, but no direct navigation from the home page. When I link to an event page from an indexed page it doesn't show up in search results. When I use fetch on webmaster tools the fetch is successful but is then not indexed - or if it does appear in results it's directed to the internal search page e.g. http://www.beyondtransition.com/site/races/course/race110003/ has been fetched and submitted with links but when I search for BeyondTransition Ironman Cozumel I get these results.... So what have I done wrong and how do I go about fixing it? All thoughts and advice appreciated Thanks Denis
Technical SEO | | beyondtransition0 -
Issue with Joomla Site not showing in SERP's
Site: simpsonelectricnc dot com I'm working on a Joomla website for a local business that isn't ranking at all for any relevant keyword - including the business name. The site is only about six months old and has relatively few links. I realize it takes time to compete for even low-volume keywords, but I think something else may be preventing the site from showing up. The site is not blocked by Robots.txt (which includes a valid reference to the sitemap)
Technical SEO | | CGR-Creative
There is no duplicate content issue, the .htaccess is redirecting all non-www traffic to www version
Every page has a unique title and H1 tag.
The URL's are search-engine friendly (not dynamic either)
XML sitemap is live and submitted to Google WM Tools. Google shows that it is indexing about 70% of the submitted URL's. The site has essentially no domain authority (0.02) according to Moz - I'm assuming this is due to lack of links and short life on the web.
Until today, 98% of the pages had identical meta descriptions. Again, I realize six months is not an eternity - but the site will not even show up for "business name + city,state" searches in Google. In fact, the only way I've seen it in organic results is to search for the exact URL. I would greatly appreciate any help.0