Questions created by AdrianCordiner
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Google Tag Manager breaking integration
Using Live Chat's (www.livechatinc.com) Google Analytics integration was populating events and virtual pageviews into my analytics account. I've since added Tag Manager and moved my analytics tracking code into there, but since doing so, the integration no longer seems to work as there is no population of either events or pageviews anymore. Anyone else had any experience of something similar? Any other suggestions (beyond not using GTM for analytics code anymore)? I was considering setting up the event tracking code manually in GTM, but not really sure how to do so seeing as I'm not sure what to fire the different events on. This is the live chat JS code:
Reporting & Analytics | | AdrianCordiner0 -
GA Goal Tracking for Proactive Chat
Hi all, Just wondering whether anyone knows how I'd be able to track Proactive Chats as a goal in Google Analytics? So when someone visits our site, and we proactively contact them by initiating a chat (rather than a reactive chat where the visitor initiates it). Thanks!
Reporting & Analytics | | AdrianCordiner0