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Working with a new company. In the Google places listing they have two listings...obvious duplications created under the same account. Both show as "Under Review" and have been for months. SHould I try and delete one listing (tried...has not worked so far), delete both and start over? This is one of several franchises in the same area with similar names and similar issues, as well as older companies that bought the franchise and still show in Google Places with old phone number and address. Any help appreciated.

Need input on a Google Places change to avoid duplicate listing/phone number issue for a name change. Here is a summary: Company A has a Places listing and ranks week for key local terms. Company A has become a franchise and has a completely new name but same address. A New Franchise listing was created. It has same location but a different telephone (tracking) number. Both listings generally appear in Google Places but Company A (older listing) come up first. For branding purposes I would ideally like to eliminate (or edit)  Company A listing and optimize new Franchise listing. We will need to eliminate the tracking phone number and add the old “Company A” phone number to the new Franchise listing. What is the best procedure to delete the Company A listing? I have access to both listings. Do I: -Strip Company A listing of most info…wait and then delete? Do I delete from my account or delete in total? -Just change the name of the “old” Company name to the new franchise name and delete the new franchise listing? An if so, in what order? -or do I just delete the old  listing right away and edit the new franchise listing right away? -When do I add the old (and real phone number) to the new franchise listing? This same scenario has played out in other locations with disastrous results. Appears that Google looks at them as duplicate listings if the old Company name is still active and demotes both listings. Trying to avoid that problem that has been created by other companies. -Would adding Google Boost to the surviving listing help? Any input appreciated.

In the middle of a nightmare in Google Places. Dealing with a number of Chiropractic franchises. They all had previous practices (and Places listings). In many cases, a duplicate listing was created. Some locations are "under review", others have lost their ranking and a few are ranking for both location in the 7 pack.(usually because they had a different phone number used so I assume Google  sees it as a separate company despite the same location) I am trying to fix all these duplicate or near duplicate listings that were created previously. In one case I edited the existing listing and tried to verify by phone. I got the 5 digit code but Google then said code is not valid. Has anyone been through a similar situation? Should I delete/deactivate old listing and Then optimize the remaining or vice versa? A complete mess. In some cases they may have four listings...old company, new franchise and new name, Doctors names. Any insight appreciated.