SEO moz poor rankings reporting
-
How are we supposed to send ranking reports to clients if the rankings are constantly reporting false metrics
This is not the first time this has happened, but the rankings are WAAAAAAY off. What is the point of reporting rankings that are not accurate? What is the possible cause of this. Is there a solution? What is SEOmoz doing to improve their ranking programs.
Our client actually ranked #2 for "northern Virginia HVAC contractors" when moz had us not in the top 50!
How are we supposed to bank on information that is so consistently unreliable?
northernvirginiahvaccontractors.png northernvirginiahvaccontractorsrank.png
-
Hi Scott,
You can absolutely rely on the tools. It is 100% accurate. The problem was that you are tracking a specific subdomain and your ranking for that keyword is not in that subdomain.
You could resetup the campaign as a root domain campaign as a catch all. That will get you anything off of that domain regardless of whether it's www, blog, store, or whatever.
I know it's frustrating and seeing your ranking suddenly drop off can be worrisome to say the least.
What you can do in the immediate is to set a 301 redirect from http://ssihvac.com to http://www.ssihvac.com and once Google catches up with that, you'll likely see your ranking position returned to the www without having to archive your campaign or anything like that.
You really don't want the www and non-www to resolve independently anyway, so that's something I recommend in general anyway.
I hope that helps.
Cheers,
Joel. -
This is Scott with IWS --
I see what you are saying...would you say we can rely on the reporting we get to be accurate then, or are you suggesting we double check using the keyword tool or a third party tool?
I hope you can see that i as the owner, find this a bit cumbersome to review when my SEO team presents me with things that don't reflect reality...and this is not the only time this has happened. . I don't know why Google changed things either...but its important to me to get accurate rankings for all our customers without having to use multiple tools. We manage many clients so we really planned on your system being our solution...if you have another recommendation please let me know. Thanks. And thanks for such a good reply.
-
Hi there,
Thanks for the question! I hope I can get you taken care of here.
I took a look at your screenshots and at your campaign and see that until August 14th you were ranking for www.ssihvac.com at which point Google stopped ranking you for that and started ranking you for ssihvac.com without the www.
The reason you don't see that number on your campaign is that it's setup for ONLY www.ssihvac.com and will consider anything outside of that subdomain to be an external page.
Why Google switched up your URL, I wish I could tell you. Is it possible there was some rebranding efforts at the time?
I will also note that if you look at the keyword in your campaign you will see your site listed at number two. See this screenshot: http://www.screencast.com/t/tPQlhv81sJ
I hope that clears that up.
Cheers,
Joel. -
Agree with the other posters on contacting support, and share your frustrations. SEOmoz is an awesome product on the whole, but we actually don't use SEOmoz's rank tracking for this, and other reasons (poor exportable reporting, only tracks weekly, doesn't track various other keyword factors, doesn't plot competitors).
Maybe some day they'll get all of the above polished, then plot the ranks against MozCast. Can only hope!
-
I check the positions of keywords, too with IBP software, that is sure that is in real time.
Ciao
Maurizio
-
Hope you get this sorted out guys, but you are probably going to get a faster answer if you create a support request and let someone take a look for you.
Andy
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Ranking Keyword
Hi! I am Amelia My site rank 5 keyword in united states show that Ahref's and I check in Moz but that shows 1 rank key word and Ahref's shows the 59 backlinks and Moz shows 5 to 6 backlink why that shows low keyword and backlinks that's my site problem or Moz issues. Check My website and tell me issues.
Moz Pro | | Oiebyut0 -
Looking to pull a report from MOZ with global search volume
I'm in need of a monthly report on campaign keywords with rank AND global search volume (not "just" traffic.) Is this doable from MOZ? More generally, what does monthly SEO reporting to the C-Suite look like for most SEO's? Would be a good "#WhiteboardFriday" topic. We are a mid sized ecommerce retailer.
Moz Pro | | TEMurray0 -
Moz Data Issues?
Since the launch of Moz something or other has been wrong with my data. Is everyone having these issues? Or is it just me?
Moz Pro | | EcommerceSite0 -
Page Rank Report says #6 in Google but I can't find the page anywhere
So SEOMoz says that I've consistently ranked #6 for a certain keyword. But when I search I'm no where to be found. I've done regular searches, incognito and some non-seomoz reports and all come up with nothing in Google. I noticed it a week or two ago, but didn't think it would continue. This is no bueno. I wouldn't be surprised if I got penalized (luckily my homepage relatively well for similar keywords), an old seo consultant used very spammy tactics. I recently removed them, but not before I started to notice that I fell off the map. Why would SEOMoz not recognize this, and continue to say I'm ranking well? The keyword is bpi building analyst the page is http://www.cleanedison.com/courses/bpi-building-analyst
Moz Pro | | CleanEdisonInc0 -
Are seomoz ranking in jeopardy?
A few weeks ago Raventools announced that they would no longer be able to provide tools based on the adwords API, then withdrew that. Rand commented on a thread here discussing that and made similar noises. Today Raventools made an announcement as SERP tracking with wording that sounded a lot like it had more than a little influence from Google. Would I be really paranoid to be wondering whether the Rankings tools in seomoz could be at risk?
Moz Pro | | matbennett1 -
Moztool and on page ranking matching
How does the Moztool compare and filter the search phrases you enter in your campaign? Or more correctly, will it filter out stop words or is it an exact match? For example I enter a phrase to track that say: "book ski trip austria" Identified in Google I see that most users search for just that "book ski trip austria" But in content, I cant write that as that is uncorrect english and I want to maby write something like: "When you book a ski trip to austria you get..." How will this affect my on page SEO report, will it still match and mark a "V" in done or show a an error? Even more interesting is, what happen if you do phrases in different order like "An austrian skip trip will make you feel..."
Moz Pro | | Macaper0 -
Is anyone having problems with rank tracker
Hi for some reason i am finding semoz site very slow and when i have tried to use rank tracker it is not working. is anyone else finding this
Moz Pro | | ClaireH-1848860 -
SEOMoz reports and 404 errors
My SEOMoz report shows a 404 error, found today for this url: http://globalheavyhaul.com/google.com i do not have this anchor text anywhere on my website. How did Roger figure out that somebody looked for that page? Do I need to worry about 404 errors that are the result of user mistakes, instead of actual bad links?
Moz Pro | | FreightBoy0