De-indexed from Google
-
Hi Search Experts!
We are just launching a new site for a client with a completely new URL. The client can not provide any access details for their existing site. Any ideas how can we get the existing site de-indexed from Google?
Thanks guys!
-
If they can't track their current site, then you are right, they don't care enough. Good thing they can't get what they want, because if it were that easy to de-list a site without having any back end access to it, then competitors would be doing it to each other non-stop.
If they refuse to make contact then they get to have everything working against them. If you can make contact, then the action items Matt suggested are the next steps.
Good luck with them as a client
-
Thanks for the feedback, guys. I don't think the client has any inclination to contact their existing developer or even knowledge who built their site! Guess to some people websites just aren't THAT important! If the consensus is that there's no way to de-list their old site, then I'll have to insist they do make contact!
Thanks again!
-
**The client can not provide any access details for their existing site. **
Can you elaborate further?
If the client lost all usernames and passwords, they should still be able to contact their web host, obtain their user name and reset the password.
Even if the site is no longer hosted, as long as they own the domain they can add details to the registration record so they can access the Google WMT account.
-
I would ask your client if it is possible to get a 301 redirect placed on their old site to your new one, before you consider trying to get it deindexed - although you really need access to it for this as well. A redirect will pass on link juice from the old site and will be of benefit to your new one.
Is it not possible for your client to contact their previous supplier and sort this?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google crawl drop
the crawl request of my company site: https://www.dhgate.com/ has dropped nearly over 95%, from daily 6463599 requests to 476493 requests at 12:00am on 9th, Oct (GMT+8). This dramatic dropping trend not only showed in our GSC crawl stats report but also our company's own log report. We have no idea what’s going on. We want to know whether there is an update of google about crawlling, or is this the issue of our own site? If something is wrong with our site, in what aspects would you recommend us to check, analyze and accordingly optimize?
Technical SEO | | DHgate_20140 -
Google is still indexing the old domain a year after 301 redirects are put in place
Hi there, You might have experienced this before but for me this is the first. A client of mine moved from domain A (www.domainA.com) to domain B (www.domainB.com). 301 redirects are all in place for over a year. But the old domain is still showing in Google when you search for "site:domainA.com" The HTTP Header check shows this result for the URL https://www.domainA.com/company/cookie-policy.aspx HTTP/1.1 301 Moved Permanently =>
Technical SEO | | iQi
Cache-Control => private
Content-Length => 174
Content-Type => text/html; charset=utf-8
Location => https://www.domain_B_.com/legal/cookie-policy
Server => Microsoft-IIS/10.0
X-AspNetMvc-Version => 5.2
X-AspNet-Version => 4.0.30319
X-Powered-By => ASP.NET
Date => Fri, 15 Mar 2019 12:01:33 GMT
Connection => close Does the redirect look wrong? The change of address request was made on Google Console when the website was moved over a year ago. Edit: Checked the domainA.com on bing and it seems that its not indexed, and replaced with domainB.com, which is the right. Just Google is indexing the old domain! Please let me know your thoughts on why this is happening. Best,0 -
Google + and Google Knoladge Graph
I am trying to get things to match up for the company brand websearch and the Google + page and we have had it for years now The knowledge graph on Google is showing the map, address and name (shown in attached image), but is not linked to a G+ page, as when i click the "Are you the business owner?" its is trying to make me create a new G+ business page. Anyone have any ideas on this? Also does the wiki name have to be exact for it to show? As for phone number would that be coming from the DNS record as that is nowhere in the markup rich snippet or normal markup Thanks in advance LC9cWdG
Technical SEO | | David-McGawn0 -
Local Google vs. default Google search
Hello Moz community, I have a question: what is the difference between a local version of Google vs. the default Google in regards to search results? I have a Mexican site that I'm trying to rank in www.google.com.mx, but my rankings are actually better if I check my keywords on www.google.com The domain is a .mx site, so wouldn't it make more sense that this page would rank higher on google.com.mx instead of the default Google site, which in theory would mean a "broader" scope? Also, what determines whether a user gets automatically directed to a local Google version vs. staying on the default one? Thanks for your valuable input!
Technical SEO | | EduardoRuiz0 -
Google Dancing?
Hello, I was wondering why my website for some keywords goes from 2nd 3rd page in Google to 7th or even more sometimes? This happens since a while. Any suggestion? Thanks. Eugenio
Technical SEO | | socialengaged0 -
Pages removed from Google index?
Hi All, I had around 2,300 pages in the google index until a week ago. The index removed a load and left me with 152 submitted, 152 indexed? I have just re-submitted my sitemap and will wait to see what happens. Any idea why it has done this? I have seen a drop in my rankings since. Thanks
Technical SEO | | TomLondon0 -
How do I get google to index the right pages with the right key word?
Hello I notice that even though I have a site map google is indexing the wrong pages under the wrong key words. As a result its not as relevant and is not ranking properly.
Technical SEO | | ursalesguru0 -
Why is this url showing as "not crawled" on opensiteexplorer, but still showing up in Google's index?
The below url is showing up as "not crawled" on opensitexplorer.com, but when you google the title tag "Joel Roberts, Our Family Doctors - Doctor in Clearwater, FL" it is showing up in the Google index. Can you explain why this is happening? Thank you http://doctor.webmd.com/physician_finder/profile.aspx?sponsor=core&pid=14ef09dd-e216-4369-99d3-460aa3c4f1ce
Technical SEO | | nicole.healthline0