De-indexed from Google
-
Hi Search Experts!
We are just launching a new site for a client with a completely new URL. The client can not provide any access details for their existing site. Any ideas how can we get the existing site de-indexed from Google?
Thanks guys!
-
If they can't track their current site, then you are right, they don't care enough. Good thing they can't get what they want, because if it were that easy to de-list a site without having any back end access to it, then competitors would be doing it to each other non-stop.
If they refuse to make contact then they get to have everything working against them. If you can make contact, then the action items Matt suggested are the next steps.
Good luck with them as a client
-
Thanks for the feedback, guys. I don't think the client has any inclination to contact their existing developer or even knowledge who built their site! Guess to some people websites just aren't THAT important! If the consensus is that there's no way to de-list their old site, then I'll have to insist they do make contact!
Thanks again!
-
**The client can not provide any access details for their existing site. **
Can you elaborate further?
If the client lost all usernames and passwords, they should still be able to contact their web host, obtain their user name and reset the password.
Even if the site is no longer hosted, as long as they own the domain they can add details to the registration record so they can access the Google WMT account.
-
I would ask your client if it is possible to get a 301 redirect placed on their old site to your new one, before you consider trying to get it deindexed - although you really need access to it for this as well. A redirect will pass on link juice from the old site and will be of benefit to your new one.
Is it not possible for your client to contact their previous supplier and sort this?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google not detecting Hreflang
Hey everybody, We recently migrated our .co.uk to .com/en. Google for some reason is saying that the .com/en version has no hfrelang tags - even though they are clearly there and have had the same implementation as other language versions of the website. We also did a previous migration 6 months ago for the german version of our website and no hreflang problems there. We add our hreflang tags to our sitemap - which you can find here:
Technical SEO | | mooj
https://camaloon.com/en/web-sitemap.xml Any help or suggestions would be greatly appreciated!! Thanks 🙏0 -
My WP website got attack by malware & now my website site:www.example.ca shows about 43000 indexed page in google.
Hi All My wordpress website got attack by malware last week. It affected my index page in google badly. my typical site:example.ca shows about 130 indexed pages on google. Now it shows about 43000 indexed pages. I had my server company tech support scan my site and clean the malware yesterday. But it still shows the same number of indexed page on google. Does anybody had ever experience such situation and how did you fixed it. Looking for help. Thanks FILE HIT LIST:
Technical SEO | | Chophel
{YARA}Spam_PHP_WPVCD_ContentInjection : /home/example/public_html/wp-includes/wp-tmp.php
{YARA}Backdoor_PHP_WPVCD_Deployer : /home/example/public_html/wp-includes/wp-vcd.php
{YARA}Backdoor_PHP_WPVCD_Deployer : /home/example/public_html/wp-content/themes/oceanwp.zip
{YARA}webshell_webshell_cnseay02_1 : /home/example2/public_html/content.php
{YARA}eval_post : /home/example2/public_html/wp-includes/63292236.php
{YARA}webshell_webshell_cnseay02_1 : /home/example3/public_html/content.php
{YARA}eval_post : /home/example4/public_html/wp-admin/28855846.php
{HEX}php.generic.malware.442 : /home/example5/public_html/wp-22.php
{HEX}php.generic.cav7.421 : /home/example5/public_html/SEUN.php
{HEX}php.generic.malware.442 : /home/example5/public_html/Webhook.php0 -
How to know how much pages are indexed on Google?
I have a big site, there are a way to know what page are not indexed? I know that you can use site: but with a big site is a mess to check page by page. This is a tool or a system to check a entire site and automatically find non-indexed pages?
Technical SEO | | markovald0 -
Google index graph duration in Google Webmaster Tools
Hello guys, I wonder, my sites are currently being indexed every 7 days, exactly. At Index Status page in GWT. However, this new site gets updated almost everyday, how can I ask google to index faster and more frequently/almost daily? Is it about SItemap.xml frequency ? I changed it today to Daily. Thanks!
Technical SEO | | mdmoz0 -
Google Indexing Development Site Despite Robots.txt Block
Hi, A development site that has been set-up has the following Robots.txt file: User-agent: * Disallow: / In an attempt to block Google indexing the site, however this isn't the case and the development site has since been indexed. Any clues why this is or what I could do to resolve it? Thanks!
Technical SEO | | CarlWint0 -
How to Let Google Know I am a new Site Owner and to Remove or De-value all backlinks?
I am looking to buy a new domain for a brand. Problem is the domain has was registered in 1996 and has around 6k backlinks (according to ahrefs) that I need removed as the old content will have no relevance to my new site. Should I just disavow all of them? Is there anything "special" I can do to let Google know that it will be new site owner/content and to remove/discount the current links?
Technical SEO | | RichardSEO0 -
We changed the URL structure 10 weeks ago and Google hasn't indexed it yet...
We recently modified the whole URL structure on our website, which resulted in huge amount of 404 pages changing them to nice human readable urls. We did this in the middle of March - about 10 weeks ago... We used to have around 5000 404 pages in the beginning, but this number is decreasing slowly. (We have around 3000 now). On some parts of the website we have also set up a 301 redirect from the old URLs to the new ones, to avoid showing a 404 page thus making the “indexing transmission”, but it doesn’t seem to have made any difference. We've lost a significant amount of traffic, because of the URL changes, as Google removed the old URLs, but hasn’t indexed our new URLs yet. Is there anything else we can do to get our website indexed with the new URL structure quicker? It might also be useful to know that we are a page rank 4 and have over 30,000 unique users a month so I am sure Google often comes to the site quite often and pages we have made since then that only have the new url structure are indexed within hours sometimes they appear in search the next day!
Technical SEO | | jack860 -
Google News not indexing .index.html pages
Hi all, we've been asked by a blog to help them better indexing and ranking on Google News (with the site being already included in Google News with poor results) The blog had a chronicle URL duplication problem with each post existing with 3 different URLs: #1) www.domain.com/post.html (currently in noindex for editorial choices as showing all the comments) #2) www.domain.com/post/index.html (currently indexed showing only top comments) #3) www.domain.com/post/ (very same as #2) We've chosen URL #2 (/index.html) as canonical URL, and included a rel=canonical tag on URL #3 (/) linking to URL #2.
Technical SEO | | H-FARM
Also we've submitted yesterday a Google News sitemap including consistently the list of URLs #2 from the last 48h . The sitemap has been properly "digested" by Google and shows that all URLs have been sent and indexed. However if we use the site:domain.com command on Google News we see something completely different: Google News has indexed actually only some news and more specifically only the URLs #3 type (ending with the trailing slash instead of /index.html). Why ? What's wrong ? a) Does Google News bot have problems indexing URLs ending with .index.html ? While figuring out what's wrong we've found out that http://news.google.it/news/search?aq=f&pz=1&cf=all&ned=us&hl=en&q=inurl%3Aindex.html gives no results...it seems that Google News index overall does not include any URLs ending with /index.html b) Does Google News bot recognise rel=canonical tag ? c) Is it just a matter of time and then Google News will pick up the right URLs (/index.html) and/or shall we communicate Google News team any changes ? d) Any suggestions ? OR Shall we do the other way around. meaning make URL #3 the canonical one ? While Google News is showing these problems, Google Web search has actually well received the changes, so we don't know what to do. Thanks for your help, Matteo0