Why am I getting an access error when creating my first campaign?

[trufflelabs]

The exact error message is:

The change you wanted was rejected.

Maybe you tried to change something you didn't have access to.

I checked the Word Count and I am definitely <300 keywords. I have also made sure that the Branded Keywords are entered 1 per entry form. My cookies are clear and there should be no issue with my browser.

[ChiarynMiranda]

Hi Paul,

I haven't heard back from you yet so I wanted to follow up and check if you were still having any issues with your campaign. I'm going to mark this as answered for now, but you can write in to us at [email protected] if you still have any questions or issues.

Best of luck,

Chiaryn

[ChiarynMiranda]

Hi Paul,

Sorry you're having some trouble creating your campaign. I just took a look at your account and I do see that a campaign has been created, so I'm not sure if you are still having the issue. If you are, it would be helpful if you can tell me where you are seeing that error message (a screenshot would be the most helpful).

Also, I know this isn't part of your question, but I do see that we are only crawling one page of the site for the campaign you have set up. I can explain why that would be, but I wanted to check if you were comfortable with me discussing the site in a public forum. If not, I can create a help ticket and explain the issue there for you.

I look forward to your reply.