Shared location and phone number in Google Places...what now?
-
Interesting conundrum I've run into with a legal site we've recently started working on. The client didn't initially tell us that their law office shares an address and a phone number with another firm. It didn't take long for us to find this out, but interestingly, it didn't seem to be negatively impacting their rankings...at first. Then as we got into June we simply fell out of the map listings. We occasionally resurface back to a 1-3 position and then disappear again. My presumption is that Google is having trouble deciding if either of our separate listings are legitimate as there are a lot of citations for each and the on site and off site SEO/link factors are fairly similar (with our site having a bit better link profile).
So my thought is get a unique phone number (if I can make the client agree) and add a unique suite number and try to reclaim/edit every existing citation we can get our hands on. Anyone else run into a similar problem and beat it?
-
You know one thing you may consider if you have not already is using Google voice so you can track calls for lead generation stats.
-
Hi Adam (and Irving, too!)
Yes, at the very least, the two different firms should be differentiated by unique phone number and suite numbers, and citation cleanup will be extremely important. A proviso, though: you may continue to experience some problems with the situation, as Google can have difficulty with businesses that are too similar occupying a similar address. Mergings can happen, so you will want to check the listing regularly to be sure this isn't happening. Good luck to you both, guys. That's a tricky situation!
-
I am right about to do this very same thing, also with laywers. I am suggesting they don't use the same phone number, adding a suite # is easy enough. I'll let you know how it goes.
-
I believe this would resolve the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Local landing pages
Just wondering what the best way to handle the landing page from a google plus local profile is. I had changed it to page that I created for the specific location with a citation with correct NAP, but realized that in OSE that my root domain lost almost all its G+'s. I'm torn and just looking for some advice. I've done quite a bit of work trying to correct citations, adding citations, and reading reading reading to learn more about Google Local but the results have been pretty rough.
Image & Video Optimization | | jonnyholt0 -
Merge google plus and google plus business
Hi guys While logged in to my Google account Ive noticed we have 2 Google plus pages. https://plus.google.com/103609762965753667153/posts https://plus.google.com/b/112981948934843525105/112981948934843525105/posts Both accessed through the same email login. One has different posts than the other!! Is there a way to merge both of these? AmI right in thinking one is a personal profile and the other is a business one? We have multiple authors for our blog and each has their own google plus page and correct authorship set up etc but having these 2 pages is more work to manage. Any ideas? ThanksRobert
Image & Video Optimization | | Trespass0 -
Google Places For Display Homes
Hi all, We have a client who is looking to get their Display Homes on Google Places. The main issue is as they are display homes, they do not get post delivered to them yet. So the old 'postcard verification' is not going to work, but its the only option we are getting. I would normally say, this might not be possible. Unfortunately one of their key competitors has somehow got all their Display Homes verified - so I was looking for some insight as to how this is possible? Am I missing something here? Thanks! J
Image & Video Optimization | | Jon_bangonline0 -
Reasons for store not showing up on Google?
Hi my client has a store which is not showing up on Google search results. E.g. if you looked up store name and store location on Google, all the stores in that particular city show up except one. Also even if you click the: More results near CITY, and State the stores listing still doesn't show up. So for some reason Google has excluded the store from Google search. But if you go to Google Maps directly, and type in the same keyword "STORE NAME CITY" the store is displayed and there. Does anyone know any reason why the store has been excluded from Google search results, but is listed successfully on Google Maps.
Image & Video Optimization | | MBASydney0 -
What to do if your categories are missing from Google Places/Plus page?
A client's Google Places/Plus page used to show four or five categories. Now, Google only shows one category. When I go inside their edit page, all of the categories are still listed. Is this a temporary occurrence? Does anyone have a similar experience or advice on this?None of the competitors seem to have the same issue. Ever since the Google plus integration, it's been impossible to see any changes updated.
Image & Video Optimization | | micasalucasa0 -
New Google Personal Results
Hi, I spotted a new Google Personal Results link in Google today. It doesnt seem to be giving me results from people within my circles, more related to the industry i'm in. Screen grabs here: http://seo-me.com/google-personal-results/ Anyone know much about where these results are pulled from? Or what the relationship is?
Image & Video Optimization | | seoteam-1262910 -
How to Fix Issue for Inactive Products in Google Merchant Center?
Today, I was checking my Google merchant center account. I come to know that, there are 145 inactive products are available from product feed. I have checked few products manually and found following error. "The URL specified in your data feed wasn't working correctly when we reviewed this item." You can view more by attached image. I have checked my URLs and it's working well. There is no issue in URL. So, How do I fix issue? 6327664099_0430ef187e_b.jpg
Image & Video Optimization | | CommercePundit1 -
Ranking Penalty in Google Places for Primary Cell Phone Number?
Say a business runs out of a home (so, technically, the address of the business has a land line). But the business owner works outdoors all day long and so really runs his business off his cell phone. Is it OK in Google Places to list the mobile phone as the primary contant number, and list the home phone as a secondary number? Or will Google penalize the business's ranking in local search results for using a cell number as the main number?
Image & Video Optimization | | keethgee0