Event Tracking or Goal Tracking?
-
Hi guys,
What do I need to implement if I want to track sign-ups (and where this successful transaction/goal came from) and email inquiries (from a contact form)? Event Tracking or Goal Tracking?
If you can share some of your guides or blogs/articles you found online, that would be great.
Thanks in advance!
-
For any people later coming in, in this thread. I got in touch with the site owner, it turned out that the GA tracking code was missing on the thank-you page.
-
Sure, if you want, we can discuss this through email. May I know your email?
-
Redirected, how? It could be via Ajax so it won't trigger an official new pageview? If these are not the case can you PM me the site we're talking about?
-
- Is there a new pageview when the user completes the form?
Yes, the person will be redirected to the thank you page once he/she completes an inquiry through our contact form.
- Have you validated the URL by looking at the pages viewed via the Content sub menu item in Analytics?
I don't know why it(/thank-you.html) is not showing.
What do you think is the problem?
-
Hard to say from here what your problem could be, I'm thinking about:
- Is there a new pageview when the user completes the form?
- Have you validated the URL by looking at the pages viewed via the Content sub menu item in Analytics?
-
Hi Martijn,
Thanks for the suggestions. We've already setup a goal tracking in Google Analytics using a URL destination (a "/thank-you.html" page) but I don't know why it is not working on one of our 2 sites. I still can't see any conversion data from the traffic reports once I click the "goal set 1". What we want to track is how many inquiries we're getting (the no. of people who contacted us from a "contact form" in a product page) and see where they come from (Google, Yahoo, Bing, Google Adwords, Facebook Ads, Direct Traffic, Social Media sites, etc.). Let me know your thoughts.
-
Hi,
That would be goal tracking, but you might have to use event tracking to set up the goal tracking. I can give you the whole explanation on how this works but since Google Analytics already created a pretty useful help guide for this: https://support.google.com/analytics/answer/1032415?hl=en I would recommend reading it.
Cheers!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does anybody know of a reliable website phone call lead tracking service that integrates with Google Analytics?
We are trying to get more detailed data about where direct website phone calls are coming from (not just Adwords call extensions). We know there are a few services available that do this. However are there any recommendations for a reliable one? We would like to show our clients Google Analytics conversion metrics that shows incoming phone calls from different campaigns.
Conversion Rate Optimization | | RosemaryB1 -
How to track conversions from a third party email campaign?
Heyy.. New to the Moz community, first question so here goes! I'm going to be running an email campaign with an e-magazine and I want to know how to track conversions from the email they're sending out so I can monitor success/failure. I've found Google's URL builder:
Conversion Rate Optimization | | 9868john
https://support.google.com/analytics/answer/1033867?hl=en
But this doesn't really explain what i'm trying to do. Can anyone of you in this fine community shed some light on this please?
Johnny1 -
How I can exclude "Events" & "Traffic" from a specific IP?
I would like to know how I can exclude the events triggered from a specific IP for example my office' IP address. I've already added a filter to exclude my office's IP address, but the "events" are still showing in the new view. TIA!
Conversion Rate Optimization | | zpm20140 -
Why Google Analytics is still showing data for edited/old "Goals"?
For example, I edited "Goal #1" (goal type=event) with new values/event conditions last Nov. 20, 2014. Why Google Analytics is showing numbers from Nov 1-19 for Goal #1? Does Google Analytics show old data?TIA!
Conversion Rate Optimization | | zpm20140 -
How can I track the lead to its referring site in my Google Analytics?
Hi, is there a way to track a lead (through funnel setup or similar) so I can see who the referring site is? I want to be able to be able to calculate ROI from display ads, social media initiatives and other partner integrations. Thanks.
Conversion Rate Optimization | | Majsan0 -
Goals and funnels in Google Analytics
I have an e-commerce site and I'm trying to set up goals and funnels in Google Analytics. I've set the goal URL to my thank you page and am now setting up the funnel steps from home page through category page - product page - shopping cart - checkout. I seem to have set it up wrong though because according to the funnel 100% of the of the people coming in to the home page exists from there too, even though I can see that they have moved on to a category page. I have obviously several categories and product pages. Is there a way to set it up to include all category pages in one funnel step and all product pages in another? The way the website is set up is like this: Categories:
Conversion Rate Optimization | | Livet
domainname.com/category/category-name/ Products:
domainname.com/product/product-name How would you guys recommend i set up my goals and funnel steps in Google Analytics?0 -
What is the best solution to track conversions on local plumbing site (non-mobile)?
What is the best solution to track conversions on our local plumbing site? 95% of leads coming from phone calls, the rest – from the contact form we have on every page. Is there a reliable solutions to track conversion rate for non-mobile local site? As a side note, we have 6 different phone numbers on our site that users can call in order to reach us.
Conversion Rate Optimization | | dinok_ya0 -
How can I track the traffic source/keyword of form submissions?
I'm using Google Analytics on www.nhfinehomes.com and would like to track the source of leads submitted via form submissions. Ideally, I could track if the lead originated from organic search (and what keyword phrase), PPC, referral links, etc. Is this possible with Google Analytics and if so, can anyone point to some documentation on how to do this or better yet someone who can help me set this up? This site is running ASP.NET and uses JQuery so there is not a 'traditional' thank you page that I can reference. I'm not a programmer and do not pretend to be one! Thanks in advance. Link
Conversion Rate Optimization | | LinkMoser0