Moz Analytics Beta
-
Just got the access to this, but my campaigns don't seem to be showing. Anyone know why this might be?
-
Yes, we do update you via email once the issue is resolved. If you haven't had an update via email yet, then the engineers are most likely still investigating the issue.
There are also number of reasons that you may be seeing a discrepancy in numbers such as traffic, fans/followers, and engagement that would not be related to a bug. For example, if the site is being shared or even visited through a link shortener, such as bit.ly, we would also not be able to include that information since the social APIs don't follow the redirect and just provide us with share and traffic data for the specific URL. Also, we can only show interactions and fans for public accounts, so anyone who likes a page or a post from a private account would not be included in your metrics, as a limitation of Facebook's API. Also, i
I recommend following up again in the email with any further issues you are experiencing. This will allow Abe, who is managing your ticket, to send that information directly over to our engineers.
Chiaryn
-
Hi Ithvac,
Would be best to send them mail(as issue being serious and technical).. Specially ur question has answered status it might take time they recognize it or even do not check it at all because they are busy in general.. Contacting via mail ([email protected]) might save some time which is equal to cash most of the time..
Frutiko Team
-
I was wondering if when the engineers do solve the problem, if you are notified via email when they close the case. My number of visits is more accurate, but my social numbers are still off. I just want to make sure I know when they are done working on it so I can address any other issues that occur.
-
Unfortunately, it really depends on what is causing the issue. Most issues can be resolved within the week but I can't make any guarantees on how long it may take to resolve a bug in the system. I'm sorry about that.
-
If a case gets escalated to the engineers how long does it generally take to find a solution for the problem?
-
Hey There,
I am really sorry that you are having some trouble with the data in your campaigns. I'm afraid it is very difficult for us to address these issues through the Q&A forum, so I would recommend that you send an email to [email protected] that includes your campaign name and account email with a description of the issues you are seeing. That will allow is to investigate the issue directly and forward the information to our engineering department so they can get your campaign information updated.
I look forward to hearing from you there soon.
Chiaryn
Moz Help Team -
it crawls my campaigns ,but the data isn't accurate and when I try to look at certain things, like pages with highest page authority, it will say updating check again in 24 hours. I also added my fb page to social and it hasn't imported my number of fans or anything, all it shows is visits from people on facebook. I'm still looking for suggestions or a proper solution!
-
Hello there,
Any change?
Did u got ur all campaigns at Moz Analytics?
-
Mine migrated within 24 hours. You might want to start a new thread and hope for an answer from support.
-
How long exactly, mine show up but it isn't legitimate results. The 24 hours thing has been displayed for nearly 3 days now. Anyone have any clue on this?
-
It takes some time to appeare.. But eventuially all your compaigns will be moved(it happened to us that way)
Frutiko Team
-
My campaigns are showing now, but will take 24 hours or so to populate with data. Just got to wait a bit longer.
-
Got same issue, got all excited then confused, still not as rough as seeing nearly 10,000 errors on my site though lol
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How accurate is Moz Rank Tracker tool? It's showing different results than a Google incognito search.
I have a keyword/url combo with Moz Rank Tracker showing 3 spots above what a Google Incognito search showed. I performed my Google Incognito search based on these suggestions: https://mza.bundledseo.com/community/q/best-and-easiest-google-depersonalization-method Is the Moz Rank Tracker tool off?
Moz Bar | | chiefmoz1 -
Moz Crawl only crawling the top level page (1 page)
For the past few mounts my weekly site crawl has been inconsistent. One week works fine, it crawls all of my 500 or so pages. The following week it only crawls 1 page (http://mydomain.com) and nothing else. A few weekly scan go by and the crawl is back up the the 500 or so pages.I went ahead and created several campaigns with duplicate settings and crawled the site. Most times but not all the new campaign's crawl works fine crawling all pages. But within a week or two the weekly crawl will fail again. (crawling 1 page). Currently i have four campaign's all with the same settings running weekly crawls. 2 campaign's crawled the 500 pages and two crawled only the single page. Any help will be greatly appreciated
Moz Bar | | dmaude0 -
Moz Content --- for SEO or simply user engagement?
What is the primary function of Moz Content? It looks like it is most useful for managing content as a user engagement tool. Our content strategy is centered on boosting organic placement - with user engagement as a nice but unessential side product. Besides providing general descriptive details of a site's content / authorship - how can Moz Content help with SEO?
Moz Bar | | cvonhassell0 -
Moz bar problem?
I have a little problem regarding Moz bar. I had a FB and Twitter account earlier for my company. I have lost access to those accounts. Also they did'nt had my likes and followers (less than 10). My current Fb and Twitter account are active. Fb has 123 Like. And that the same account I am mentioned on my website. Still MozBar is only detecting that earlier account. Is there a way I could re-direct moz bar to my new accounts? thanks
Moz Bar | | jogindergujela0 -
Signed up for moz reports - have received Moz error report - need someone who is capable to take report and perform cleanup edits within Joomla site?
Looking for someone in the US - please contact me at [email protected] If available and interested in task. Thanks Mary
Moz Bar | | PortlandWebDesign0 -
SEO MOZ ERROR
Hello moz comunity, I tried to use the moz keyword difficulty service in the last 2 days and I get this error over and over again... see photo: http://www.evernote.com/shard/s238/sh/5775a179-1be7-4e76-8563-cf087c37cf2b/576bda1a72f446a8806a0f1914193829 Oops Gosh! It looks like something has gone a bit wrong. Don't worry though, we know and are fixing it. How Can I solve this? I need to check a lot of keywords for my websites. Any alternatives? Thank you !!!
Moz Bar | | Sebastyan220 -
Moz Report: Number of Domains linking to Domain
In the Moz report, what does the "number of domains linking to domain" indicate? I'm analyzing our competitors link profile and noticed some numbers as high as 2369232? Is there a form that explains the reports a little more in detail? Thanks,
Moz Bar | | WebRiverGroup0 -
Can Moz use canconical links to prevent notices about duplicate content issues?
if so how do we enable this - we've an average size site with a few hundred products but they appear in multiple categories, canonical url points to it's primary category (but a new page exists for each section... so for /cat-a/abc there will be another page cat-b/abc and again but the canonical points to cat-a always for that product) basically I see this kind of duplication error / notice as a false positive... help me
Moz Bar | | SEOAndy0