Moz Analytics Beta
-
Just got the access to this, but my campaigns don't seem to be showing. Anyone know why this might be?
-
Yes, we do update you via email once the issue is resolved. If you haven't had an update via email yet, then the engineers are most likely still investigating the issue.
There are also number of reasons that you may be seeing a discrepancy in numbers such as traffic, fans/followers, and engagement that would not be related to a bug. For example, if the site is being shared or even visited through a link shortener, such as bit.ly, we would also not be able to include that information since the social APIs don't follow the redirect and just provide us with share and traffic data for the specific URL. Also, we can only show interactions and fans for public accounts, so anyone who likes a page or a post from a private account would not be included in your metrics, as a limitation of Facebook's API. Also, i
I recommend following up again in the email with any further issues you are experiencing. This will allow Abe, who is managing your ticket, to send that information directly over to our engineers.
Chiaryn
-
Hi Ithvac,
Would be best to send them mail(as issue being serious and technical).. Specially ur question has answered status it might take time they recognize it or even do not check it at all because they are busy in general.. Contacting via mail ([email protected]) might save some time which is equal to cash most of the time..
Frutiko Team
-
I was wondering if when the engineers do solve the problem, if you are notified via email when they close the case. My number of visits is more accurate, but my social numbers are still off. I just want to make sure I know when they are done working on it so I can address any other issues that occur.
-
Unfortunately, it really depends on what is causing the issue. Most issues can be resolved within the week but I can't make any guarantees on how long it may take to resolve a bug in the system. I'm sorry about that.
-
If a case gets escalated to the engineers how long does it generally take to find a solution for the problem?
-
Hey There,
I am really sorry that you are having some trouble with the data in your campaigns. I'm afraid it is very difficult for us to address these issues through the Q&A forum, so I would recommend that you send an email to [email protected] that includes your campaign name and account email with a description of the issues you are seeing. That will allow is to investigate the issue directly and forward the information to our engineering department so they can get your campaign information updated.
I look forward to hearing from you there soon.
Chiaryn
Moz Help Team -
it crawls my campaigns ,but the data isn't accurate and when I try to look at certain things, like pages with highest page authority, it will say updating check again in 24 hours. I also added my fb page to social and it hasn't imported my number of fans or anything, all it shows is visits from people on facebook. I'm still looking for suggestions or a proper solution!
-
Hello there,
Any change?
Did u got ur all campaigns at Moz Analytics?
-
Mine migrated within 24 hours. You might want to start a new thread and hope for an answer from support.
-
How long exactly, mine show up but it isn't legitimate results. The 24 hours thing has been displayed for nearly 3 days now. Anyone have any clue on this?
-
It takes some time to appeare.. But eventuially all your compaigns will be moved(it happened to us that way)
Frutiko Team
-
My campaigns are showing now, but will take 24 hours or so to populate with data. Just got to wait a bit longer.
-
Got same issue, got all excited then confused, still not as rough as seeing nearly 10,000 errors on my site though lol
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How does Moz determine the number of keywords evident on a given page
How does Moz identify which keywords are evident on page and how many that can be on that page. Can any of these identified keywords lie on any other pages within site and to what degree-thanks
Moz Bar | | bickybeanie0 -
Incorrect country flag renders in Moz Bar. Why and how do I remove it?
The Moz Bar displays a german flag un front of the URL in On-Page elements and lists Germany as the Country location in General attributes. Why is this, and how do i change it?
Moz Bar | | eocreative0 -
How can I be sure Moz Campaign for blog is working?
I set up a Moz Campaign to track my blog domain (made a separate one for our website) and added in keywords I've optimized our blog posts for. I've spent about 2 months optimizing pages and there's been no change in the numbers I see in the dashboard (specifically Search Visibility and Top National Keywords) and Rankings module. It all basically says either 0 or '--'. I think I've set this campaign up right because the website campaign has been changing and showing different results in the same amount of time. I'm going to ask the stupid question -- is this because I've set up the blog campaign wrong, my site is blocking Moz from accessing blog data or my SEO efforts simply aren't working? Please help. I need a sanity check here. Thank so much in advance!
Moz Bar | | Visier0 -
Ask moz staff
Was trying to crawl a page and the moz on page grader tells that URL is not accessible. The URL is accessible thorugh my mobile and desktop. Any idea what is the issue ? The URL is https://www.practo.com/singapore/dentist IGrzzVe
Moz Bar | | ozil0 -
How to Find Related Keywords in Moz.com
Hello, I have used the SEMRush tool and it provides related keywords with other metrics. How do I find the same using Moz.com.
Moz Bar | | Chaku0 -
MOZ Onpage grade and Google ranking.
I have found for years that there is not necessarily any connection between the onpage given by Moz and the SEO ranking. "F" page can be #1 in Google for long periods of time, and "A" pages can be unranked. I do not see the consistency, so I am unsure how much time to spend optimizing as suggested. I know there are many factors in rankings, but I just wanted to point out that this lack of consistency makes me hesitate to make changes to well-ranking pages -- especially with algorithm changes happening all the time. It seems that everything is considered over-optimization of late, even if it is all natural language. It is hard to NOT use words or synonyms sometimes on pages, for example... Thank you for your great product. I just want to know how my time to spend on this matter or turn my attention to off-page factors where the inconsistency is hard to figure out.
Moz Bar | | gheh20130 -
I have been unable to use the export button on any of the Moz pages.
Every time I click the export button on the upper right portion of the page, it says "preparing to export", but either nothing is exported or a blank document is downloaded. I was specifically working with the Fresh Web Explorer but have noticed this on all pages. Is anyone getting this export function to work?
Moz Bar | | Manseo0 -
Moz Toolbar Make My Browser Slower Drastically!
Hi, I really like Moz toolbar but it's totally make my browser (Firefox 26) slower (open new tab, new site, close / open the browser, etc.) What can I do to make it works faster With Moz toolbar? Thanks
Moz Bar | | JonsonSwartz0