Any idea why ose is so slow in generating reports?
-
Hi Everyone,
Having some real issues when I generate a report from OSE. It's external only links csv and they seem to take forever before I can download them. Is it an OSE issue or something my end?
Thanks In advance
Kevin
-
It's not a regular problem. In this case, it's best to cancel and restart your exports, though it still may take 24 hours due to the backlog. Ugh...gotta love Mondays.
-
Keri, should i cancel the current (8 hour pending) reports and start again? Or?
-
Thanks for the response Keri.
I've been having this issue literally all last week, and again all day today (based in the UK). In the end, I had to create a different account to try to get some to complete while still leaving the problem ones there in case you guys needed to check them out to troubleshoot (some did complete in the new account, BTW, some still haven't).
I've been waiting, basically, over a week for some reports which I eventually gave up on today (I needed them last Thursday and still have had no response back from the ticket I raised via Zendesk).
Is this a regular known problem at your end? It absolutely is at this end.
-
The server got backed up in requests over the weekend. We've given it a swift kick, and things should start working better soon. So sorry for the delays, and thank you for your patience!
Also, thank you for letting us know here and in help desk. The information helps us identify that there is a trend and makes it easier to track down what has happened and get it working again.
-
This seems to be overly slow for me today too, been waiting 4 hours for mine to generate and they still havent...
-
Same for me FWIW.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz bot transforms special characters into fake 404 Pages in Reports
I have a lot of 404 links in my exported Moz Pro reports which are not actually Not Found pages when checking the Referring URL. For example: Referring URL:
Link Explorer | | ProspectoGroup
https://ofertolino.ro/oferte/barn%C3%A4ngen 404:
https://ofertolino.ro/barn%C3%83%C2%A4ngen What happens is that the referring URL leads to a redirect (https://ofertolino.ro/barn%C3%A4ngen) but it never leads to the specified 404 Page (which has even a more weird symbol in the URL when it is url decoded) in the report. What could be the issue here and is the Moz bot responsible for such misbehaviour?0 -
Is there any study or detailed report on How Moz & Google calculates domain authority ?
I want to know, Is there any detailed report or study done by someone on the Domain authority calculations between Google & Moz. Mainly, I would like to know 1. How Google calculates Domain Authority and How Moz does ? 2. Is there any correlation in majority of the cases or both differs vastly ?
Link Explorer | | sssnee20 -
Are Unlinked Mentions Coming Back in the New OSE?
Hi Mozzers, Just a quickie, with the unlinked mentions being retired, I was wondering if Moz have any plans to bring this feature back through the new link explorer? Many thanks! 🙂
Link Explorer | | Corbec8881 -
Having problems with OSE
I am getting error messages from OSE - it just keeps saying 'loading data' and then after a while 'there was a problem getting your data'. Any ideas what wrong, I really need this for a meeting this afternoon in 1.5 hours. Thanks Andy
Link Explorer | | Andy-Halliday0 -
Can't make sense of OSE and MOZ.
I checked this site on my OSE and it shows only 7 inbound links a DA of 14 and no social activity whatsoever yet when I check it on Majestic it shows ExternalBacklinks 71 ReferringDomains 20 Referring IPs 19 Referring Subnets 19 . And.. the page is #1 on google search for hypnotherapy michigan. How can it rate so poorly on MOZ, show so much more on majestic and rank so high on google? I thought MOZ data was supposed to be among the best and that top rated pages on google should also rate high on MOZ. here is the site http://hypnotherapy-detroit.com Additionally, when i look at the site, i notice that most of the backlinks are exchanged links and this site's link exchange page isn't even linked from the home page. Now I thought that kind of link exchange game was now discounted by Google. I don't get it. No social pages at all... low page rank... no new content.. so by MOZ standards there is no justification for this page to be anywhere near page one let alone at position #1. Can someone help me make sense of all this?
Link Explorer | | HypnoPro0 -
OSE Compare Domains had Gone
So I have not been on Moz for a while but I have always liked the ability to compare multiple domains in Open site explorer. Has Moz removed this feature. if so... why?
Link Explorer | | BryanCasson0 -
Discrepancy between OSE internal links and Webmaster Tools
Hi, We have been attempting to increase our rankings for our key term for a number of months now, and we are seeing an unusual discrepancy between OSE and Webmaster Tools that we believe may be causing us harm. OSE shows our homepage, www.unionroom.com, as having only 27 internal links (only three of these aren't 301's too), whereas Webmaster Tools is showing just over 1,500 internal links to the homepage. The three pages that OSE are displaying as linking back to the homepage are the homepage, our blog and our accessibility page. These pages are all ran off the same template and have the same header and footer (with three home links spread across header and footer). You can see our confusion! Is this a case of OSE's stats being incorrect (the website has been live for ~6 months) or is there an issue with our in-linking structure that we are missing? Thanks!
Link Explorer | | unionroom0 -
How to get backlinks from Https websites with OSE?
Hi guys, Any ideas how can we get/check the backlinks from securized websites (https) using Open Site Explorer? It seems we cannot change the protocol (http:// by default). Thanks,
Link Explorer | | Netsociety
Ben1