Unable to download CSV Report
-
Hi, I have the email notifying me that my report is ready to download but the link simply opens a blank webpage. If I go to 'Recent CSV Reports' I can see my report listed but if I click the download button nothing happens. Can anyone suggest a solution? Thanks Hugh
-
Hi, this problem was resolved - thank you. I received and email today to check if it had been. I unsubscribed from Moz because the tool I thought would solve my problem was not the right one and in the end one of your community pointed me in the right direction (an Spider software) to identify all the links in the website I am editing.
Cheers
Hugh -
Thank you Christy, in fact I have done that because I solved the problem of accessing the report. However, I had a question related to the content of the report. So, I am now waiting for a response to the second question.
Thanks for your quick response. If you want to take this string off the system, please go ahead.
Regards
Hugh
-
Hi Hugh,
Please send an email to the Help Team at [email protected] so they can see what is going on with your individual account. Thanks so much for your patience. We appreciate it.
Christy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Non owned URL showing up in rank tracker report
Hello, In my weekly rank tracker report, I have a non owned URL showing up with GA UTM params in there. How is this possible and how is it possibly ranking under a different domain?
Link Explorer | | dlarusso.teguar1 -
Top Pages Report References URLs from a Different Domain
I am running a Top Pages Report using Open Site Explorer and it's returning that the top pages for examplesiteA.org are examplesiteB.com. Important to note that examplesiteA.org was a dormant domain for a few years. We recently purchased it and are in the process of reviving it. Has anyone experienced this before? Would this suggest that canonical link elements were put in place prior to it going dormant and that the top pages for this site are now assumed to be on examplesiteB.com?
Link Explorer | | seoaustin0 -
When requesting a CSV for an internal 302 redirect report, the data isn't aligning with the UI. Does anyone have any suggestions?
When requesting a CSV for an internal 302 redirect report, the data isn't aligning with the UI. Does anyone have any suggestions?
Link Explorer | | Merkle-Impaqt0 -
Why does Google Webmaster Tools report I have inbound links from over 120 different domains and OSE reports I have 7
My client's site is www.graysonmountainrealestate.com. Google Webmaster Tools reports I have over 120 different domains linking to the site. Why does OSE report only 7? Thanks, Ken
Link Explorer | | kdubya0 -
SERP Report Conflicting Itself
I looked up a a keyword phrase, and ran the SERP report. In the top 10, one of the companies had a 100 DA, but then on the bottom of the report (and when I checked OSE) it had 29. Why the discrepancy? I included screen shots to illustrate what I mean. Thanks, Ruben VzD5d1a cZXsISs
Link Explorer | | KempRugeLawGroup0 -
Open Site Explorer not reporting all 301 redirected links
Our site had over 2,000 root domains linking to it as reported in MOZ Open Site Explorer (and Google Webmaster Tools). We then changed the domain and made sure that 301 redirects were set up for all pages across the site. That was about 1 month ago. Open Site Explorer is now reporting less than 300 linking root domains. For the links that it is reporting the majority of these are being 301 redirected to the new URLs (some of them we changed the links directly). However the majority of the links that are being 301 redirected are not being reported. It is reporting most of the links coming from the old to the new domain. Google Webmaster Tools is reporting over 1,000 linking root domains to the new domain (it has a max of 1,000). We did notice that MOZ took some time to update the domain authority of the new domain. It was 1 for along time and it has now jumped up to 46 ( it was previously at 74). Maybe this is a time delay thing and eventually Open Site Explorer will report all of the 301 redirected links? It is a bit frustrating at the moment as we can't fully analyse the links to the site to try to focus on the high domain linking sites to get them to change the link directly. Also, If all links are being 301 redirected to the new domain should the authority not be close to where it was previously after one month? Our search traffic has dropped considerably since the launch of the new site and hasn't returned yet, so just wondering if the 301 redirected links pass on as much value as thre original direct links. Thanks, Damien
Link Explorer | | james.harris0 -
Unable to download OSE advanced report
I started downloading an OSE advanced report yesterday. It has been over 20 hours and the message below is shown on my report list page. Processing Getting data from the LSAPI. 27,450 out of 100k results found It takes a very long time than usual so I would like to know if there is currently any technical issue on Moz part, or that I should change any setting and try downloading it from the start. Thank you very much.
Link Explorer | | iREP0 -
External Followed Links report
I would like to know, how do I get a report with the TOTAL amount of my external followed links.When I look on "Link Metric" it shows me: External Followed Links 2,951 But when I looked on Inbound links (only follow / only external), it shows me only 645. Why is that and how do I get the total from 2.951? Thanks
Link Explorer | | AutoEurope0