Referral exclusion not working with GTM?
-
Hi, how are you?
I have my website with Google Tag Manager implemented. Google Analytics is one of the tags I have configured.The problem is that Referral exclusions aren't working for me. I excluded 3 domains, and I keep seeing them in my Referral Traffic report.
Any idea why this could be happening?Best wishes,
Ariel -
So good to hear!
-
Fixed it.
Seems that the IT guys left some old ga.js tracking codes that were activated in some transactions. When you have mixed tracking codes between analytics.js and ga.js this kind of pathological behaviors happen.
Thanks!
-
Not yet. Still trying different possible causes. Hopefully I'll have some results in the next few days.
-
Did this ever get resolved?
-
Nope, still trying to contact Google to fix this issue.
-
Did you figure this out?
-
Yeah, I've seen that article. The problem is that I don't have acceso to the other domain, and that what I did is exactly what it says in the last step, that's why I'm really lost!
I just contacted some people in Google to see if they can check what's going on.
-
I don't see anything wrong there ... I wonder if something like this would help you? I've never done it myself, but this article might be worth checking out: http://www.lunametrics.com/blog/2013/12/24/cross-domain-tracking-tag-manager/#sr=g&m=o&cp=or&ct=-tmc&st=(opu qspwjefe)&ts=1420936709
-
There's no way a user can come from those subdomains without passing from my site first. The path you give as an example is accurate.
Analytics is being tracked threw a tag in Google Tag Manager. You can see the configuration of the tag in http://imgur.com/Pqi3Gt5. Can you find anything wrong?
-
Ah, that makes more sense. Is there any way that traffic could be coming from those domains without having gone to your site first? Can you give me an instance of a path a user might take?
Example: User goes to product page on shop.domain.com, checks out, is referred to na.otherdomain.com, and comes back to shop.domain.com.
I am trying to see if there is another issue in the path of the user.
Also, can you share the tag you are using on your site for GA?
-
Yes, but those subdomains aren't from my website, they are from the website of payment gateway from where my visits return to my website after paying.
-
In your attachments, the screen grabs referenced two subdomains, one starting with eu and one with na.
-
I'm sorry, what subdomains are you talking about?
-
Are these subdomains on the same tracking code as the root domain?
I can't find a live instance of pages on these subdomains, can you give us examples of the tracking code on one page of each subdomain and the main domain (the one being tracked)?
-
Any ideas why this isn't working?
-
Yes, that's what I did, please check the tho images I attached, one of them (http://imgur.com/IrzKXiY) is a screenshot of the Referral Exclusion in the admin section.
-
With the new version of Google Analytics and GTM, you no longer code referral exclusions into the ga.js, instead you should be excluding them in the admin section.
https://developers.google.com/analytics/devguides/collection/upgrade/reference/gtm
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Optimize via Google Tag manager not working properly
Hi All, I am using google optimize via tag manager. I have successfully implemented it and my experiment appeared in google analytic but google optimize chrome addon always give me add script not installed properly. How to solve solve error? Thanks!
Reporting & Analytics | | amu1230 -
Filters for referral bots ineffective
I'm not sure what I'm doing wrong here. I've been trying to block spam from my client's analytics for over a month and I just can't seem to get it right. I am beyond frustrated. Here is a list of the filters I have: http://imgur.com/a/SVvEA#0 And here is referral traffic from them regardless: http://imgur.com/a/SVvEA#1 Specifically this is what the filter looks like. Am I doing something wrong here? http://imgur.com/a/SVvEA#2 I have also put a filter in place to block traffic from Russia, and it doesn't seem to be working 100% either. http://imgur.com/a/SVvEA#3 On top of that, it seems anytime I do manage to block something, another site just pops up in its place. Is it endless? My clients are very small local business and this is absolutely ruining their analytics. I can't even show them their traffic reports since it's absolutely meaningless with all this spam. Any help would be greatly appreciated.
Reporting & Analytics | | everestagency0 -
Why doesn't Google seem to care about referral spam?
In researching the issue of referral spam, there is no shortage if info, both on MOZ and beyond. But, neither the Google Analytics Blog or Help Forums seem to mention the issue at all. I'd think it is something that they would want to get rid of, yet it seems like they don't even acknowledge that it exists. Anyone have insights into this? Am I missing something, or is Google strangely silent on an issue that is becoming more and more annoying for anyone trying to use GA data?
Reporting & Analytics | | irapasternack1 -
Potential Security Issues Installing Google Analytics GTM
Greetings MOZ Community!! My SEO firm plans has requested that Google Analytics GTM be installed on my website to better track goals and events. My developer will be responsible for installing the GTM script on my website and the SEO firm will actually configure GTM to track goals. Is anyone aware of GTM causing server errors/issues when installed? My developer claims that running GTM would create additional vulnerability to hacking. Is anyone aware of potential security risks from running Google Tag Manager? Once Google Tag Manager is installed, will it make the site more difficult for my developer to administer? Will there be increased risk of the code breaking? Overall, is GTM a big improvement over the existing version of Google Analytics? Is it worth the effort to install? My SEO firm is very much in favor of this upgrade. I would like to move forward provided there is no major downside. I look forward to feedback. Thanks, Alan
Reporting & Analytics | | Kingalan10 -
Subdomain referral
Hi, We have two sites mysite.com and aa.mysite.com. We want to track these sites separately. We created two different properties with IDs UA-XXX-1 for main domain UA-XXX-2 for subdomain. gaq code for main domain is as following, gaq code for subdomain is as following, It works well for subdomain. But we want to see traffic from subdomain to main domain as referral.
Reporting & Analytics | | OkanKortan
What is wrong with the gaq code of main domain?
Do i need to change code or is it enough to inactivate subdomain tracking option in profile settings of main domain? Thanks in advance,0 -
When will traffic data be working ? also whats with the spike in duplicate listing issues with everyone.
Hi There, We have no traffic data, is this something we are doing wrong or is this an issue with SEOMOZ ? Also duplicate listings have gone sky high, check goggle analytics's and all ok ? Any answers ? Thanks Charlie
Reporting & Analytics | | pro580 -
Is Google analytics not working properly anymore?
Hi mozzers, We launched a website 2 months ago and when monitoring Organic data on GA we had an average of 23% bounce rate like a month ago but the last 2 weeks I noticed that bounce rate=0%. This is very weird especially that we haven't modified the existing pages and that multiple keywords show an average site duration of 0 seconds. Any thoughts about this discrepancy? Do you think that there is an issue with the GATC implemented? Thanks
Reporting & Analytics | | Ideas-Money-Art0 -
If a site has 301 redirect - Will the Analytics of the target site show it as a referral or as the traffic source it came from?
Lets say I have a site www.abc.com and I rederect that site to www.xyz.com. If ABC.com is still ranking for keyword X and orgnically someone searches for X and they click on the ABC.com listing - In the XYZ site analytics (which is the target site) does it show as organic or referall, direct? Thanks
Reporting & Analytics | | M_80