Need Help: Trouble With Website and Analytics
-
Hey all,
I have a client who I have been having the WORST time getting traffic and ranked for relevant keywords. I've tried so many things and have yet to see much progress after about 9 months.
Site is mgmcdallas.com. I realized something REALLYY weird with this site a couple weeks ago.
The business has a Dallas, TX address and really only services the Dallas/Fort Worth metro area.
They recently started getting some of referral traffic from yelp.com/biz_redir. Weirdly, they've also been getting more sales calls and more salespeople filling out their contact form.
Take January for example, they had 164 sessions and 119 of those were from this yelp referral. They DON'T advertise with Yelp, or get traffic from Yelp anywhere in Texas. You can see from below screenshot that they are all coming from California.
I've had our <acronym title="Search Engine Optimization">SEO</acronym> and developer look into and we can't figure out what's happening. Any thoughts?
-
Bump. Just curious if anyone has any new ideas on this? We still have not found a solution.
-
Hmm. Yeah, I will add the CAPTCHA to see if it helps. I'll also see if I can add them to no-call lists. But it's very frustrating for the client because he is getting A LOT of sales people calling him daily now b/c of this issue. He just so happens to remind me almost daily about it.
It hasn't just been happening for a couple weeks. It's been happening for about 6-7 weeks now.
-
Honestly I would not worry about it to much, their yelp page has a lot of positive reviews so it would hurt them to change that. You could try adding a CAPTCHA onto the contact form on the site to dissuade sales people and stop auto fill bots, but that could inconvenience potential customers so you will need to weigh the pros and cons. You could try adding their number to no-call lists to see if that helps, but I don't think that there will be a ton of calls in the long run, things like this tend to happen a bunch for a week or two then drop off.
-
They haven't really lost a bunch of traffic. They didn't have a lot to begin with. They have no penalties according to GWT and other tools.
-
Sorry about that. I think I got the image added properly. You can see that all the traffic comes from different cities in California.
I just logged into their biz.yelp.com page and they had a big increase in traffic to their Yelp profile in January-current.
I have disables bots in the view settings. Definitely looks like they are selling their information to sales people somehow. Any way to get rid of this without deleting their Yelp page?
-
Have you ran it through the Panguin tool to check and see if they have gotten any penalties? Did they have traffic and lose it? Or just never have traffic?
-
Ben,
Your image did not link properly. As I cannot see the data, does the majority of the CA traffic come from one or a few places that are not major cities? Have you disabled bots in the view settings? It seems to me that there might be a bot crawling Yelp listings within that area collecting and verifying phone numbers to sell.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Dual website strategy
We have two websites (different businesses) in the technology sector that sell the same products on the same platform (OSC) but have different branding. We have tried to make the static content different and the user generated content is different. SEO as largely different. But the one site has much better rankings than the other. Whilst the under performing site is not responsive yet, I need to decide whether to merge the two businesses into one or continue on the two separate websites approach. I would only pursue the latter approach and invest further time and effort into this under performing website if I knew I was "on the right" track. My SEO knowledge is not extensive and so I would be interested in any views the community has? I note that kogan.com.au and dicksmith.com.au have a similar dual website approach (same company) and they are both major brands in Australia. I thank you in advance for any thoughts you may have.
Local Website Optimization | | Alpine91 -
My website is ranking well in all other IP except US ip and that too only one particular keyword could you guys help me ?
My website is Ranking well in all other keywords in all other countries Except US IP and only one particular keyword. Example :- One keyword ABC is ranking well in UK UAE and also on first position but in US IP not even in top 100 results or not even top 300 results
Local Website Optimization | | Hyperlinkinfosystem0 -
Need an Local SEO's expert opinion regarding a client trying to improve their rankings.
I have a business i'm working with right now who wants to improve their rankings in a very competitive legal niche. Are there any Local SEO gurus out there that would be willing to explain in a paragraph or two what's going wrong? Let me know if you'd like to help and I'll PM you the domain.
Local Website Optimization | | BrianJGomez0 -
Website ranking issues
Hi Moz, I have a question about one of our websites that has been ranking very poorly on it's current domain (fancydoorsedmonton.com) lately, but was ranked at #1 for the search term "Edmonton Doors" until last month. The main search terms we're targeting are "Edmonton Doors" and "Doors Edmonton". I made another post regarding the on-page SEO value and had some feedback from that, but there is another issue that seems more likely to cause an issue. There are 2 more domains set up to forward to their main domain: fancydoors.com was their old domain but was registered by someone else and had some questionable, X-rated content put on it. The domain has now been reacquired and redirected to their main domain. There isn't any more questionable content on there anymore. Would this domain's past affect it's current ranking? fancy-doors.com was another old domain of theirs now set up as a redirect. In the past they had another SEO provider work with this domain and did some bad SEO work for them with automated citations, etc. We changed the domain to fancydoorsedmonton.com to get away from that and also include Edmonton in the domain. If you have any ideas or feedback to provide based on this information it would definitely be a huge help to us. Thanks!
Local Website Optimization | | Web3Marketing870 -
Comparing oddities between two websites
I've been working on SEO for a local website for a few years, last year a new competitor has popped up and started kicking my tail. So I figured I would pose the question and see if someone could point me in a different more helpful direction. I'm mainly stumped as to why the newer competitor has a higher DA and PA when I look at his link profile and lack of website content. A few Comparison notes Competitor is using SSL on the entire site. I am not (Checkmark for him) Competitor has a spam score of 8 out of 17 I have a 1 out of 17 (Checkmark for me) Competitor has a DA of 18 - My DA is 17 (Checkmark for him) Competitor has a PA of 32 - My PA is 28 (Checkmark for him) My Established Link Domains 14 and 127 Links. Also the PA and DA of my external links are much better than the competitor. Competitor has Established Link Domains 9 and 30 Links Also the PA and DA of my external links are much better than the competitor. (Checkmark for me) I have created around 50 custom blog articles along with the pages on my site he has 0 and only 5 pages indexed by Google. (Checkmark for me) The major issue when I do a comparison on OSE is that he has more external links and external equity passing links even though the links are very low value.
Local Website Optimization | | SEO_Matt0 -
Our Website is showing on the 11th place on Google Map
Hello, We are a photo studio in New York City, our website is
Local Website Optimization | | YourHollywoodPortrait
and our Google Plus page is http://yourhollywoodportrait.com/ https://plus.google.com/+YourHollywoodPortraitStudioNewYork When doing a search in maps for Boudoir Photography New York City we don't appear in the first 10 results, there is even a studio from New Jersey appearing before us. We have only 5* reviews, we did a bunch of local citations and still we are not in the first page of maps. Would you have any suggestions as to what we are doing wrong or should be doing? Thanks a lot for your help! Michael0 -
Is my competitor doing something blackhat? - Cannot only access pages via serps , not from website navigation /search
Hi Mozzers, One of my competitors uses a trick whereby they have a number of different sitemaps containing location specific urls for their most popular categories on their eCommerce store. It's quite obvious that they are trying to rank for keyword <location>and from what I am see, you cant to any of these pages from their website navigation or search , so it's like these pages are separated from the main site in terms of accessing them but you can access the main website pages/navigation the other way round (i.e if you select one of the pages from finding it in serps) </location> I know that google doesn't really like anything you can't access from the main website but would you class this as blackhat ? / cheating etc ... They do tend to rank quite well for these alot of the pages and it hasn't seem to have affected pages on their main website in terms of rankings. I am just wondering , if it's worth us doing similar as google hasn't penalised them by the looks of things.. thanks Pete
Local Website Optimization | | PeteC120 -
Moving to a new Location: SEO Website
I'm moving to a different state and want to keep my business and clients in both locations. Is it better to build two separate sites, one for Ohio locations and create a new site for Tennessee content? (www.ohiosite.com & www.tennesseesite.com) Or is it best to keep one site, and install a second wordpress site in a separate folder like ( www.site.com + www.site.com/tennessee )
Local Website Optimization | | morg454540