New Website Launch - Traffic Way Down
-
We launched a new website in June. Traffic plummeted after the launch, we crept back up for a couple of months, but now we are flat, nowhere near our pre-launch traffic or previous year's traffic.
For the past 6 months our analytics have been worrying us - Overall traffic and new visitor traffic is down over 10%, bounce rate is up almost 35% since site launched, keywords aren't ranking where they used to, and of course, web sales are down.
Is this supposed to happen when a new site is launched, and how long does a new this transition last?
We have done all the technical audits, adding relevant content, we're at a loss. Any suggestions where to look next to improve traffic to pre-launch numbers?
-
Hi.
Marie is right in what she says regarding there being many possible reasons but my main guess is that you have either been hit by Panda or that your old site had better content.
Firstly I would say that if you have had a technical site audit carried out that it was either a poor quality one or that you haven't actioned the recommendations.
There are two full versions of your site on different domains:-
http://www.waytekwire.com
http://order.waytekwire.comThese domains mirror each other exactly and both home pages are claiming to be the canonical version.
The content is extremely thin and your site is pretty much an example of what the original penguin update was released to combat. This product for example has no description and no worthy content on the page - http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
This product is not alone on your site, most of your products have no descriptions.Also your site is suffering from a common ecommerce issue of your products being viewable with or without a trailing slash and there is no canonical tag in the source to say which is the canonical version. i/e:-
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-Show the same content. in fact the same content is shown on all of these urls :-
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-
http://waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-
http://order.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://order.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-As Marie says, there could many possible reason for your ranking drop, my guess is that it is a combination of multiple reasons. Until you get the very basics sorted you are going to struggle in cracking this issue.
My best advice would be to pay for a really good site audit and follow through every recommendation. Failing that, sort out your site canonicalisation issues and give every single product a good description.
Really sorry for the bad news but hopefully it helps point you in the right direction.
All the best.
Ade. -
Sorry to hear about your traffic drop. Unfortunately I think this type of question is too broad for you to get an answer in a forum. There are so many possible reasons for the traffic to drop. Here are a few:
-The initial traffic boost could have been from the "honeymoon affect".
-Do you have content that is taken from other sites or otherwise duplicated? If so, then Panda could have affected you. Have a look at your organic traffic and see if it drops on a known Panda update day.
-If you built links with too much anchor text and from easy to get sources then Penguin could have affected you.
-You could have issues with your server
-You could have malware
-You could have competitors with better SEO.
-
Thank you for responding...
Yes, we did 301 redirects.
Yes, we did change the content
And yes, we switched platforms
-
Hi John,
First question is did you 301 redirect all of the old pages over to the new pages?
Did you change just the design or all of the content as well?
Did you switch platforms. i/e from one type of CMS to another.
Can you post the link to your site?
Cheers.
Ade.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Penalty for duplicate content on the same website?
Is it possible to get a penalty for duplicate content on the same website? I have a old custom-built site with a large number of filters that are pre-generated for speed. Basically the only difference is the meta title and H1 tag, with a few text differences here and there. Obviously I could no-follow all the filter links but it would take an enormous amount of work. The site is performing well in the search. I'm trying to decide whether if there is a risk of a penalty, if not I'm loath to do anything in case it causes other issues.
Intermediate & Advanced SEO | | seoman100 -
New Website SEO Implications
Hi Moz Community, A client of mine has launched a new website. The new website is well designed, mobile friendly, fast loading and offers a far better UX than the old site. It has similar content but 'less wordy'. The old website was tired, slow, not mobile responsive etc but still ranked well. The domain has marketing leading authority and link metrics. Since the launch, the rankings for virtually every word has plummeted. Even previously ranked #1 words have disappeared to page 3 or 4. New pages have different URLs (301s from the old urls are working fine) and still score the same 98% (using the Moz page optimiser tool). Is it usual to experience some short term pain, or are these rankings drop an indication that something else is missing? My theory is that the new URLs are being treated like new pages, and that those new pages don't have the engagement data which is used for ranking. Thus, despite having the same authority of the old pages, as far as user data is concerned, they are new pages and therefor, not ranking well - yet. That theory would make logical sense but I'm hoping some experts here can help. Any suggestions welcome. Here's a quick checklist of things I have already done: complete 301 redirect list
Intermediate & Advanced SEO | | I.AM.Strategist
New sitemap
Submitted to console
Created internal links from within their large blog
Optimised all the new pages (img alts, H1s etc) Extra info: Platform changed from Wordpress to Expression engine
Target pages now on level 3 not level 2 (extra subfolder used)
Less words used (average word count per page from 400+ to 250) Thanks in advance 🙂0 -
New Website's Not Ranking for Branded Term
Hey Friends, I can't seem to figure out why https://feello.com/ isn't ranking on Google for it's branded term (Feello). It's ranking in 1st position on Bing and Yahoo but on page 2 (16th or so) on Google. Going through the list and can't come up with an answer. Metadata: Yes Indexed to Webmaster: Yes, Fetched pages: Yes Google cache on May 27, 2017: Check Using canonical and redirecting for non-www and HTTPS version: Yes & Yes Feello in domain name: Yes Set up social profiles and GMB: Yes Driving traffic: Yes, some email and ads Checked robots.txt: Yes, not created yet Created and Submitted Sitemap: Yes - https version Checked for blocked resources: None. The list goes on...Any ideas would be appreciated.
Intermediate & Advanced SEO | | GarrettDenham0 -
How to rank my website in Google UK?
Hi guys, I own a London based rubbish removal company, but don't have enough jobs. I know for sure that some of my competitors get most of their jobs trough Google searches. I also have a website, but don't receive calls from it at all. Can you please tell me how to rank my website on keywords like: "rubbish removal london", "waste clearance london", "junk collection london" and other similar keywords? I know that for person like me (without much experience in online marketing) will be difficult task to optimize the website, but at least - I need some advices from where to start. I'm also thinking to hire an SEO but not sure where to find a trusted company. Most importantly I have no idea how much should pay to expect good results? What is too much and what is too low? I will appreciate all advices.
Intermediate & Advanced SEO | | gorubbishgo0 -
Content very similar on different websites
Hello, I am in the travel industry and I am currently building the same website (different domain names), one for the US and one for the UK (same website design). They will both features the same content (itinerary, activities) on the page with 2 exception, the 1 st one is that I will use different hotels for my uk clientele and for my US clientele and on the UK page I will use the word "holiday" in the UK and the word "vacation" in the US. Can the fact that I do the same "itineraries" and use the same text on 95 % of the page hurt my ranking in one country or another ?
Intermediate & Advanced SEO | | seoanalytics0 -
Moving a website to a new platform, what are the 10 most important checks to make before moving?
I am moving my website to a new platform. The URS's will be the exact same. What are the 10 most important items I should check before I swap over to the new platform.
Intermediate & Advanced SEO | | robbieire0 -
Regional websites
Hi, I run 4 websites London, New York, Singapore and Dubai. Same company but some of our products are different in each region. Each domain is registered in the relevant region and I have google webmaster tools set so they know the location of each website. The problem is that our Dubai and US websites are appearing higher that the UK website in google.co.uk organic. Does anyone have any ideas why? Thanks
Intermediate & Advanced SEO | | markc-1971830 -
Duplicate content from development website
Hi all - I've been trawling for duplicate content and then I stumbled across a development URL, set up by a previous web developer, which nearly mirrors current site (few content and structure changes since then, but otherwise it's all virtually the same). The developer didn't take it down when the site was launched. I'm guessing the best thing to do is tell him to take down the development URL (which is specific to the pizza joint btw, immediately. Is there anything else I should ask him to do? Thanks, Luke
Intermediate & Advanced SEO | | McTaggart0