Spike then Drop in Direct Traffic?
-
We've been doing some SEO work over the last few weeks and earlier this week we saw a large spike in traffic. Yay we all thought, but then yesterday the traffic levels returned to pre-celebratory levels.
I've been doing some digging to try and find out what was different Monday and Tuesday this week. Mondays are usually big traffic days for us anyway, but this week was by far the biggest, and Tuesday was even higher still, our best day ever.
After some poking, I found that the direct traffic followed the same pattern as our overall traffic levels (image attached). The first spike coincides with an email we sent out that day, but the later spike we just don't know where it came from?
I understand loosely that direct isn't easily traceable, but can anyone help us understand more about this second spike?
Thanks!
-
You might want to check if you have spam in your reports, especially this referral free-social-buttons. This referral spam hits with direct visit along with the referral part.
The problem of this spam over others is that even if you filter the referral you will keep getting the fake direct visits, but luckily there is a solution, if you check the hostname that these direct visits use you will see that is not set or it's fake as any Ghost Spam in Google Analytic, so they way to stop this type of spam in any form(referral, keyword or direct) is to create a valid hostname filter that will only allow valid traffic. You can check full details of this issue in this article:
http://www.ohow.co/unusual-increase-in-direct-traffic-on-ga-spam/
-
Hi Kyle,
Thanks for responding.
We found it was from Miami after some digging around in Analytics and sorting by location.
No drop in traffic organically, just our usual organic combined with direct gives us a huge spike, but direct from Miami isn't much use for us!
-
I seem to have the same issue on my site. I get a sudden influx of visitors within minutes all coming from direct traffic. How did you discover the traffic was from Miami? The only identifying factor I could find in GA was that the Network Domain for the traffic was 1e100.net. Not sure how sending direct traffic would benefit a spammer.
Have you experienced an overall drop in traffic on days you get the huge spike in direct traffic? I feel like I do, maybe the high bounce rate is a problem and signal to Google?
Would be nice to block the traffic but possibly just filter it from GA to avoid skewed data if it is not affecting your site.
-
Ok, so I've been doing some digging and I've found the cause, just not the answer.
The additional traffic came in at 9am from Miami... Our website has nothing to do with Miami and 9am would be 3am local time.
It still doesn't look like anything spammy but still, where can I go from here to find the cause of Miami traffic coming to our site?
Thanks!
-
With it being over a week since your email was sent I don't think the two events are related, the pattern we see from our emails see an initial spike and a much smaller spike the Monday of the following week due to out of offices etc.
If your certain its direct traffic then I would be investigating further with analytics. The spike is at a time you normally experience spikes, is this coincidence or a pattern?
In our marketing department we try to paint a picture of our direct traffic users.
Which page are they landing on, what are they doing, where is the user located, are the visits resulting in more bookings/services being orders. Then consider external factors which may cause people to go looking more.
For example, one company I work with here in the UK see a jump in direct traffic correlating with the end of the financial year and tax refunds.
As SMG said, Behaviour and Acquisition tabs are your friend. Sorry its not more of an "answer" but direct traffic can be vague.
-
Thank you for your reply.
Apologies, here's some more info:
Our increase in traffic overall was much higher than normal, but in Analytics when we view just direct, this seems to be the cause of the additional traffic. Organic did not spike.
It is a website for a car dealership containing many brands. The website is fairly large, around 1,000 pages with another 1,000 used cars which are fed in every morning with updates (cars sold, new cars added etc).
Mondays are normally busy days as customers like to book test drives/services etc ready for the following weekend.
Thank you.
-
Harry, Could you provide a little more info/clarify a few things?
You stated that your direct traffic on the spike day followed the same overall pattern as a normal day etc... but you haven't clarified if the spike was all direct traffic.
Was this spike definitely direct traffic?
Also I think its beneficial for us to know (so we can look at factors that might influence direct traffic)
What Industry / Type of website is it?
Why are Mondays normally big traffic days? -
Thanks for your reply Jimmy.
We didn't send any emails out on our second spike, which is why we're confused.
The landing pages don't look any different from what we'd expect day-to-day - Nothing that really stands out.
Thanks
-
Hi there,
To get a better idea of your traffic you really need to dig into the Acquisition and Behaviour tabs in Google Analytics.
If you are saying it was a mystery spike in direct traffic, have you checked what the landing pages are? Google translates and the web archive can appear in direct traffic, but are distinguishable from their landing pages.Did you check that traffic from your email was being reported correctly? Sometimes email can be seen as direct traffic if the email doesn't report the referral, so it is worth checking.
Hopefully this gives you a starting point for further investigation!
King Regards
Jimmy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
When domain a buys domain b (whose links direct to c), does domain a has links redirecting to domain c ?
Hi, I really need to know what happens when a company or domain (a) acquires another company with domain (b) with its links pointing to yet another location (c). Does company a then have redirects to c?
Intermediate & Advanced SEO | | Yeshourun0 -
Why rankings dropped from 2 page to 8th page and no penalization?
Dear Sirs, a client of mine for more than 7 years used to have his home page (www.egrecia.es) between 1st and 2nd page in the Google Serps and suddenly went down to 8 page. The keyword in question is "Viajes a Grecia". It has a good link profile as we have built links in good newspapers from Spain, and according to Moz it has a 99% on-page optimization for that keyword, why why why ??? What could I do to solve this? PD: It has more than 20 other keywords in 1st position, so why this one went so far down? Thank you in advance !
Intermediate & Advanced SEO | | Tintanus0 -
Do I need to remove pages that don't get any traffic from the index?
Hi, Do I need to remove pages that don't get any traffic from the index? Thanks Roy
Intermediate & Advanced SEO | | kadut1 -
Is it possible to find out where traffic is comming from on someone elses website?
Is it possible to find out where traffic is coming from on someone else website? I want to know where the new buyers are coming from who are interested in outsourcing. Attached are some of the pages they would be looking at. Who are visiting these pages and where are they coming from: https://www.upwork.com/blog/ https://www.upwork.com/hiring/ https://www.upwork.com/i/howitworks/client/ https://www.upwork.com/signup/create-account/client_direct https://www.upwork.com/o/profiles/browse/ https://www.upwork.com/press/ https://www.freelancer.com/ https://www.freelancer.com/about https://www.freelancer.com/info/how-it-works.php https://www.freelancer.com/showcase https://www.freelancer.com/community https://www.freelancer.com/hire/ https://www.freelancer.com/contest/ https://www.freelancer.com/feesandcharges/ https://www.freelancer.com/freelancers/ http://www.guru.com/ http://www.guru.com/howitworks.aspx http://www.guru.com/about/ http://www.guru.com/help/ http://www.guru.com/blog/ http://www.guru.com/blog/category/hiring-advice/ http://www.guru.com/d/freelancers/ http://www.guru.com/directory http://www.guru.com/answers/
Intermediate & Advanced SEO | | Hall.Michael0 -
Traffic and keyword drop
Hello, On one of the sites that I manage - http://www.zalikihotel.gr/ , there was a significant decrease in keyword positions over the last 10-15 days. Sample screenshot is attached. Some of the keywords even dropped for 17-18 positions. From the end of April, organic traffic dropped by 30 percent. Website is mobile optimized, so that shouldn't be a problem. In the last 3-4 months, we had traffic increase. Domain authority went up by 3 points after the last index. On-site SEO was completed, and currently I'm focusing on link-building and working on bringing back to life forgotten social media. Does anybody knows what might be the case for this negative affects on our site? Do you think it's a temporary fluctuation or not? Thanks in advance. 8dSBELm.png?1
Intermediate & Advanced SEO | | socrateskirtsios0 -
What will happen if we 302 a page that is ranking #1 in google for a high traffic term?
We're planning to test something and we want to 302 a page to another page for a period of time. The question is, the original page is ranking #1 for a high traffic term. I want to know what will happen if we do this? Will we lose our rank? Will the traffic remain the same? Ultimately I do not want to lose traffic and I do not want to 301 until it has been properly tested.
Intermediate & Advanced SEO | | maxcdn0 -
Why does my site keep dropping and dropping when it comes to impressions?
It all started very well but now it is all just going down and down even though I try to follow the proper guidelines. Could anyone give me some advice if I pm the link?
Intermediate & Advanced SEO | | y3dc0 -
Why do pages with a 404 error drop out of webmaster tools only to reappear again?
I have noticed a lot of pages which have fallen out of webmaster tools crawl error log that had bee 404'ing are reappearing again Any suggestions as to why this might be the case? How can I make sure they don't reappear again?
Intermediate & Advanced SEO | | Towelsrus0