"We were unable to validate the following listings with Google or Facebook"
-
Hi,
I'm trying to submit the Moz Local service and it keeps saying unable to validate the listing even though our Facebook and Google accounts have been provided and match the listing. Has anyone else had this problem? It seems to be struggling to find our listing for some reason.
-
Currently, Moz Local doesn't accommodate service area businesses because a number of our partners don't accept an address of that format. I apologize for the inconvenience, but we do need a full street address for the business in order to publish it.
-
What do you do for a business that is a SAB?
-
Thanks, I think I'm talking to you about this by email too, assuming you get the replies
-
Hmmm, that sounds rather peculiar. Would you be able to send a link to the relevant Google+ or Facebook page over to [email protected] so we can take a look? Thanks!
-
Thanks but I've just checked and we meet all those guidelines!
-
Hi there!
We've got a little blurb about that in the FAQ tab of this page on our Help Hub: https://mza.seotoolninja.com/help/guides/local/listingI'll slap it in here as well
Facebook
-
Must be a Facebook local business page. An easy way to see if your page is a place/local business is to see if it has the following: About, Address, Hours, Contact and Reviews.
-
Make sure that your business’s name, address and phone number are listed exactly as you would like them to appear in your Moz Local listing
-
Ensure that the page is publicly accessible (Check with incognito browser to see if the page is available prior to logging into Facebook. Also, possibly give a screenshot of a functionally configured Facebook page’s privacy settings.)
-
Make sure to have at least 2 check-ins to verify the physical location of your business. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in.
Google+
-
Must be a Google+ local business page. Look for the ‘Review Summary’ section on the page. Some other things to look for: Verified check mark next to the page image, Address, Hours and Reviews. Here's an example of what the page looks like.
-
Make sure that your business’s name, address and phone number are listed exactly as you would like them to appear in your Moz Local listing. Note that service-area businesses (SAB) without their full address listed will run into complications with Moz Local since not all of our partners support SAB's.
-
Must be a listed as a “verified local business". Remember that check mark we mentioned earlier? That's what you need!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Our SEO agency has substantially moved back within Google’s SERP’s, but we can't figure out why.
We have followed the guidance of [Google EEAT] and Google’s Webmaster Guidelines. However, our [Cardiff SEO company] has moved back substantially in the SERPs; the links and content marketing are good, yet we substantially back on Google’s SERPS by over 30 places and we have no clue why. We don’t know why; we are an SEO agency with over ten years of SEO experience, we never have had this happen to us, and can't figure out why our business has moved back to Google. If there are any SEO experts here, we would appreciate your help. We called Walsh and Partners, we are a white hat seo company based in Cardiff, South Wales, any help we would be so grateful.
Moz Local | | sarahwalsh0 -
How do i update my mirror and sun listing?
I need to add more photos and my telephne number has changed but i cant seem to find the right place to edit my listing??
Moz Local | | marktmccabe1 -
One of your listings managed by Moz Local appears to no longer have data listing https://maps.google.com/?cid=10565199042935715764
I don't understand as the listing is clearly visible from the url you gave me
Moz Local | | PaulHajek0 -
Moz Local says Google + is 100% incomplete
Hi all. I've been trying to make improvements on my Local rankings as well as optimizing my website. When using Moz Local a lot of great information comes up showing me what's incomplete, what's duplicated, etc. It's very helpful. But for the life of me I don't know why my Google Plus page is coming up as 100% incomplete. I'm providing three links that possible will help. Any suggestions would be welcome! This is a personal Google plus page. https://plus.google.com/u/0/116619295168881896831/posts This is my Google + business page. https://plus.google.com/u/0/b/117236096564332197060/+WhitneyMediaProductionsSanford/posts?_ga=1.96663199.1853286446.1466307563 This is my verified Google My Business page. https://business.google.com/b/117236096564332197060/dashboard/l/04609945530443583653 Thank you, Scott
Moz Local | | SWhitney0 -
Why is Moz local showing my google plus page as incomplete when it is 100% complete
Hi all, New to using Moz Local and so far I like it - but some information is a bit confusing. Specifically the "Incomplete" listings. When I click on it - it shows my Google Plus page (which is verified) as being incomplete. The reason provided is that Moz Local thinks I need to add 3 more categories, when in fact there are no more categories available on Google Plus. Any idea why? Thanks in advance.
Moz Local | | Muskrat371 -
Facebook listing not found
Kinda new to Moz Local. Up until about 5 days ago, I was getting 96-97% reported by Moz Local - then suddenly that dropped to 84% and Moz Local reported that my Facebook listing wasn't found. I'd seen face book come and go, sometimes Moz Local would say FB couldn't be reached but usually it would show up later that day and I'd get 96% again. But now its been about 5 days and FB keeps showing up as no listing found. I completely retyped in my FB url and verified everything but still Moz Local won't update.
Moz Local | | David-Sulak0 -
Error's while trying to upload listings
Moz Local continues to tell me there are errors with the excel document i'm uploading. So as told I saved it as a .csv and tried to close out and it a notice continues to comes saying " This workbook contains features that will not work or may be removed if you save it in the selected file format. Do you want to continue? " both options don't close the document and I can't close the document without losing the work i've done. What do I do?
Moz Local | | RankPop0