Just signed up for Moz Local. Filled in all of the information. My score dropped a bunch of points and my Facebook as -100% now...WTF? PLEASE HELP!
-
Just signed up for Moz Local. Filled in all of the information. My score dropped a bunch of points and my Facebook as -100% now...WTF? PLEASE HELP! I thought this was supposed to fix the issues that were wrong, not wreck what was right!
-
Duly noted!
In the case of the Facebook page, it looks like it's not being included in your Moz Local listing because the name on the page isn't a match to the Google+ page which was used to validate your listing. If you were able to change the Facebook name from Detroit Deluxe to Detroit Deluxe Paint Body and Car Restoration, then you should see it included within your listing report.
I'm sorry that you're feeling frustrated with the process. As far as the functionality of the system goes, the general timeframe for updating listings can occur in as little as a day or so, but some of our partners can take up to 8-12 weeks to be fully updated. This is talked about within this list of frequently asked questions on the topic of Moz Local: https://mza.seotoolninja.com/local/faq
-
Thank you for your response. But it did not give me an answer that led to resolving this issue. PLEASE NOTE that i did everything in the response yet no answer as to why Facebook is gone. PLEASE NOTE that the Facebook was originally on there when MOZ did their initial test. ALSO it was added into he social media links as shown in the the image. Also note that Moz talked about making life easy, this program so far has been a pain! 2 weeks to see results? why wouldnt MOZ say that up front? Is it because no one would use it? Please investigate, I was so pumped about this program now i am feeling like it is a mistake and waist of money.
-
Hi there!
In general, your listing score is simply a representation of how your complete your listing is among all of Moz Local's partners and non-partners. While I would consider it strange that you'd see an immediate change in listing score, it doesn't seem like it could be related to Moz Local's updates because the changes we make usually take a few weeks to propagate.With respect to the Facebook page, there can be a number of reasons why it's not showing up. I'd recommend checking out the 'FAQ' section of this article for some reasons why it may not be visible to Moz Local: https://mza.seotoolninja.com/help/guides/local/listing
If you're still encountering issues after taking a look at those factors, then I'm certainly happy to investigate :). I hope this helps! Feel free to let me know if you have any further questions or concerns! Thanks, and have an awesome day!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local business check
I've just done a local business listing check and it's come back with an inconsistency on the address. I can't understand where the inconsistency it as Google haven't verified the address yet. I've tried to rectify it but can't seem to correct it. Any suggestions please?
Moz Local | | shogajen0 -
Moz Local - Hours
I didn't see this previously posted so regrets if it's been asked. I have a local client that runs a bar/restaurant open until 1 a.m. In setting up hours in the Moz Local tool, the day ends at midnight. What's the best way, using the tool, to display "4 p.m. - 1 a.m"?
Moz Local | | digimech0 -
Moz Local and Telephone Number Change
I've been using Moz Local for a couple of months now and I must say it taught me a thing or two about complexity management! We recently acquired a new phone number for my business and I would like Moz Local assistance to make sure the new number gets populated out there in the wild. Any advice would be greatly appreciated.
Moz Local | | David-Sulak0 -
What do I do if Moz Local is pulling the wrong business citation?
Hi everyone, I have several business listings that I manage on Moz Local, and a lot of them have similar names. I'm running into an issue where Moz Local is pulling a citation (Ex. Google+, YP, Superpages) for the wrong business, and it is affecting my listing score. Has anyone else ever run into this issue? What did you do about it? Thanks in advance for your help!
Moz Local | | wparlaman0 -
Submission Question for MOZ Local - Potential Issue with Submission and Facebook
I will be setting up a MOZ Local account for a client with two locations. My question/concern with the facebook page matching up with the information submitted for the business. This plastic surgery practice has two locations but their facebook page only allows for one address. Could the secondary location submission possibly be rejected due to the address not matching the information on the facebook page? Thanks for your help!
Moz Local | | rosemontmedia1 -
Anyone else having trouble uploading CSV file to Moz Local?
I have filled out the listings template provided by Moz Local for creating listings. I uploaded a week or so ago and when I went to check listings today, none were created. So I tried to upload the CSV file again, and it is giving me an error saying "Make sure you are uploading a CSV (Comma Delimited) file and that you include the column titles. If you are using Microsoft Excel, please export your spreadsheet as a CSV file first.". I have saved it as a CSV in both Excel and Google sheets, but neither file seems to be recognized by Moz Local as a CSV. Is this happening because of the previously uploaded file, or did it never get uploaded in the first place and I just missed the error message the first time around? Anyone else having problems uploading their CSV and found a way to get it accepted? Is there any other way to create a CSV from an excel file other than Excel or Google Sheets? Any help would be greatly appreciated. Thanks in advance!
Moz Local | | k9byron0 -
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!
Moz Local | | Philip-DiPatrizio0