Annoying Popup saying "authentication required"! How do I resolve this?
-
I utilise the Moz bar quite rigourously as a content marketer but i'm having an annoying popup every second. Moz kept bugging me with a popup bar saying: "authentication required" asking me to input my username & password. Though filling it in correctly, it keeps bugging me every second. Sometimes even when I have disabled the toolbar it keeps poping up! How to resolve this?
-
Hey there!
Our engineers have worked their magic, and we have actually just rolled out a brand new version of the MozBar - you can download it here. It's also recommended to clear your cache & cookies upon reinstalling. So far, we've had reports of great success - if you're still running into trouble after downloading the new version, please pop a message over to [email protected] so we can collect some details from you about exactly what you're seeing:)
-
Hi,
I have the same problem and it's the same even after uninstalling and reinstalling the MozBar.
-
I was having this before the weekend. Every new page I visit, Mozbar would give me a captcha. As much as I enjoy picking out all the bicycle photos from the grid, it's not so fun when it pops up for every new page....
-
Hey there!
Sam from Moz's Help Team here.
Sorry to hear about the problems you're running into with the MozBar:(. We have been experiencing some troubles with the tool, and have updated our Health Page to reflect this. Our engineers are working a complete overhaul on the back end to resolve the issues people have been seeing.
A few issues similar to the one you've mentioned have been resolved by uninstalling and reinstalling the MozBar - could you give this a shot to see if it helps?
If not, we'd love to collect some information from you and some screenshots of exactly what you're seeing (every little piece of info helps), so could you send over a message to [email protected] if the uninstall/reinstall isn't effective?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
"New" issues not previously found being shown?
I'm not sure what logic Moz is using for its reporting of Site Crawl issues, but it appears to be pretty flawed (unless I'm missing something, which is possible). I've got a client site that has been in Moz for about 6 months now. Every time the crawler runs, the same number of pages are reported as having been crawled. However I'm consistently getting "New Issues" reported that should have been reported during previous crawls. Example: A redirect chain was reported several month ago. The referring URL was the homepage of the website, and we tracked it down to an old link in the header. This was fixed, marked as resolved, and the issue was not shown on the next crawl. Several weeks later, the same issue was reported for a different page on the website - a page which has existed since 2014 and was already crawled many times. Again, we fixed. Fast-forward to the report that just ran on 12/1 and we have the same issue reported, for a different page, which has also existed for years and has been previously crawled. It's very hard to explain to a client "this item you are seeing has been resolved", only to have it continually crop back up in future reports. Note this is not limited to redirect chains - that's just an example. I'm seeing this for other items such as missing canonicals, duplicate titles, etc.
Moz Bar | | RucksackDigital0 -
Hald the keywords in my keyword list say "Gethering Metrics". How do I get that to complete?
I'vwe waited about three hours, with no change. Why does this happen — is it something I did? Will those metrics ever be gathered? Or do I need to re-do buildingthe list all over again? And how can I be sure it will be any dirfferent?
Moz Bar | | btreloar0 -
Does "Disallow: /xmlrpc.php" in robots.txt affect moz tools ability to fetch DA?
Just checked a website for Domain Authority using Moz' tool, however it returned 1 for DA, which should be unlikely. I have been trying to find the problem and found "Disallow: /xmlrpc.php" in robots.txt. Could this affect Moz' tools ability to get the required data?
Moz Bar | | Foli0 -
Www and non www / duplicate content / redirects / www resolve issue
I am not getting docked for these specific errors, but I am getting docked for 1 page has a WWW resolve issue and 1 wrong URL in the sitemap... (SEM Rush) but when I use moz, it's not showing any issues. So I have these things set up so far: In .htaccess i have a command that removes the www. 301 redirect from www version to the non www (homepage) canonical on index.html pointing to non www version, I also set up a canonical tag for each page on the site search console with non www, www, https www, https non www all set to non www preference. Also, when I fetch the www version in google search console it says it's being 301 redirected to non www version which is basically what I want.Is there anything that i'm missing? These errors on SEM Rush are giving me anxiety lol.
Moz Bar | | donnieath1 -
Unusual "internal links" causing SEO issues?
Hi all, I'm working on an ecommerce site which has been around for almost 20 years. Over the years it has started to suffer in Google's search results and the decision was recently made to completely overhaul the site. We're now very happy with the website's design, and care was taken to maintain page rank via 301s, etc. However, the site has just fallen off the bottom of Google's first search result page (for the first time in years) for our main keyword. I signed up here in the hope of using Moz's SEO tools to help us return to our former glory, but I'm seeing some confusing results: I've run a crawl test on our site, as well as on our two biggest competitors. One thing that really stood out was that we have over 1000 "internal links" to our homepage, whereas our competitors both have around 20-30 (both of which appear at the top of the first SR page). Since the rest of the "on-page SEO" looks OK, I suspect that this could be causing our problems, but I don't understand where this "internal links" number is coming from. Links to our competitor's homepage appear in the navigation bar on every single one of their product pages (which they have about 500 of), yet your report only claims that they have 30 links. The only link to the homepage appears in the site's main navigation bar (which obviously appears on every product page - exactly as it does on our competitors' sites). Additionally, almost every other page on our site apparently has 0 "internal links" and 0 page authority. Is this a problem with Moz's crawl test tool, or is our site actually at fault? The above has been asked directly to Moz staff, but I haven't had a reply. I'd hugely appreciate any words of wisdom from the community. Many thanks in advance. Nick
Moz Bar | | nick45010 -
Moz Tool Bar Annoyance - How do I make the green keyword difficulty box go away?
A highly annoying light green keyword difficulty box just started showing up to the right of the search box. How do I make this go away? ulBzP9W
Moz Bar | | JenKeller0 -
I'm getting, "you're not using the rel="canonical" META attribute" in my crawl diagnotic
I'm running a campaign crawler through Moz on this particular page: http://www.henley.ac.uk/executive-education/leadership-and-management-programmes/ but I'm getting a notifcaiton from Moz saying, "you're not using the rel="canonical" META attribute" I don't understand what this means!! Has anyone else had this problem, or can they help me understand what this means and how to fix it? Oh, and Happy Thanksgiving from the UK! Virginia
Moz Bar | | blackboxideas0 -
How do I find #of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about"
Hi, I am a new user at Moz.com and looking for finding below information for a list of blogs. "#of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about" for a list of blogs URLs? Please response Which tools I should use and how to use tools? -Muhammad
Moz Bar | | mmhossain4580