Change an "Answered" question to "unanswered?"
-
Some times Moz marks my questions as 'answered" when they are not. I know that if I mark something as a "good answer" or select "answered" (obviously) it will change, but occasionally (like the last question I asked) it gets changed and I'm not sure how to change it back to "unanswered." Anyone know if that's possible?
Thanks,
Ruben
-
Thanks so much! You really do a fantastic job monitoring this community. I appreciate it!
- Ruben
-
I think I figured out the question you had in mind, and changed the status. Having it as "answered" doesn't keep other people from responding to it, thankfully.
-
As a staff member, I can easily change it, if you give me the URL to the question. If an admin or associate answers the question, we have the option to mark the question as answered, which also might have happened, or if an answer is endorsed by staff, it's marked as answered.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Crawl Issue Question
Hey guys, I have run the crawl on my WordPress site and Moz finds a "Critical crawl issue" for my site on a broken link (404 error): mydomain.com/**%25s **, I can't seem to be able to find such a link anyway and I have run the website through several other tools that scan for broken links and such and there is no such result.
Moz Bar | | K.Net
This link doesn't exist on my site at all and I don't know where Moz got it from, I have made changes to my site and recrawled several times and the specific error persists. Does anyone have any ideas?0 -
Moz tool bar shows "No markup schema" in webpage despites having proper schema code in page.
We have proper markup schema installed in webpage (validated using data structure tool by google) but moz tool bar says "Schema.org not found on this page." What should be the problem ?
Moz Bar | | NortonSupportSEO1 -
Does "Disallow: /xmlrpc.php" in robots.txt affect moz tools ability to fetch DA?
Just checked a website for Domain Authority using Moz' tool, however it returned 1 for DA, which should be unlikely. I have been trying to find the problem and found "Disallow: /xmlrpc.php" in robots.txt. Could this affect Moz' tools ability to get the required data?
Moz Bar | | Foli0 -
In the Moz Site Crawl, what does "External Links" mean?
I thought I knew what it meant but am finding instances where the value in the column, "Linking Root Domains" is greater than the value in the column, "External Links?" Thanks!
Moz Bar | | Edward_Sturm1 -
On-Page Grader "Sorry, but that URL is inaccessible."
We have a new client with a squarespace page. http://www.mountainhouseestate.com The Moz On-Page grader returns the error "Sorry, but that URL is inaccessible." for all pages. Possibly related, Google seems to hate their site. Even a search for "mountain house estate" returns lousy results. Bing/Yahoo has no problem with it.
Moz Bar | | Duke_Ferris1 -
Did Moz recently change how it calculates keyword difficulty?
Did the keyword tool recently change? What is Grepwords? Why do all my long-tail phrases show as "not available?" Just wondering...
Moz Bar | | amandasnowden0 -
I'm getting, "you're not using the rel="canonical" META attribute" in my crawl diagnotic
I'm running a campaign crawler through Moz on this particular page: http://www.henley.ac.uk/executive-education/leadership-and-management-programmes/ but I'm getting a notifcaiton from Moz saying, "you're not using the rel="canonical" META attribute" I don't understand what this means!! Has anyone else had this problem, or can they help me understand what this means and how to fix it? Oh, and Happy Thanksgiving from the UK! Virginia
Moz Bar | | blackboxideas0 -
How do you feel when Moz marks one of your questions as "answered?"
Hi everyone, This is not meant to be snarky at all, so I just want to preface my question with that. So, since the new re-branded Moz rolled out last year, I'm sure many of you have noticed that if you ask a question and it is answered by a Moz associate, your question is marked as "answered." I'm sorry, but I don't like this. Here's why, I'm the one who asked the question. I should be the one who determines if the answer was adequate for me, or if it didn't sufficiently answer my question. This is particularly true when my question doesn't have to do with a customer service issue or a Moz tool question. If I ask a question about SEO, Content, CRO, marketing or any other subject, I feel like it should be me and only me who determines whether or not I feel like my question is answered. In addition to this, Moz is actually depriving themselves of useful UGC by shutting down questions in this way. How? Because when the rest of us who frequent the Q & A see a question that's already been marked as "answered" we tend not to open it, read it and respond, because we think that person has already gotten what they needed....when in fact, it could be that a Moz associate has jumped in and marked their question as answered when it really wasn't. Consequently, we all miss out. I propose/move that Moz associates can only mark questions as "answered" when they pertain directly to Q & A about Moz tools, service and support. All other questions must be marked as "answered" only by the asker or closed as "answered" after they have been dormant for 6 months or more. Can I get a second (motion) ?
Moz Bar | | danatanseo4