New e-commerce launched, drop in traffic
-
One of our clients launched a new e-commerce site and there was a significant (60%) drop in traffic in Google Analytics following the launch. We are about 10 days into the new site, and our suspicion is that the move has caused a decrease in their site authority which has lowered their search position.
The old site had the store at sitename.com/store. The new site has a Shopify store at shop.sitename.com. There were very few external followed links to the store pages, so we thought that there would be little effect for overall site traffic by moving the store to a subdomain.
Any recommendations for next steps on diagnosing the problem and working towards a solution?
-
Hey,
It's easy peasy. Here is what u need to do:
1. confirm your site sitename.com/ with google webmaster tools.
2. check the craxl errors section after 3-5 days. you will find lots of 404 errors under the /store/ directory.
3. Make the right fixes to those 404 errors (most will have to be redirected 301 to the new location urls under the new subdomain shop.sitename.com ).
Let me know if you need more help here !
-
My first thought is that redirects were not done properly. Check the wayback machine or Google Cache and check some of the old links and see if they redirect. Also if there were any previous versions of the website (before the most recent,) then make sure those are redirected as well.
-
Hey Design Hammer!
IMO, this new site structure is the cause of what you are experiencing for SURE! Any way of reaching out to the sites that are linking to the old URL and have them update those links to the newly structured URL? This will help with the DA/PA drop and possibly help with the rankings.
Using OSE, I would run the site and go to the "Linking Domains" tab and start creating a list of the sites that are linking to the old url structure. Then reach out to them and ask if they will update. This would be my initial plan of action.
Hope this helps and BEST of luck on the recovery!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
20% Dip in Traffic. What could be happening?
Hello Dear Community Yesterday I had a sudden drop in visits - screenshot attached. It shows how yesterday Friday 17/10 has had a dip in visits vs Friday 10/10 (1 week ago). I have an authority blog in Italy with over 90k monthly visits. I do now black-hat SEO stuff, and my content is rich. Organic traffic grew 85% y-o-y and I was actually on a nice, slow growth trend, but now, 20% dip. The things I did before all this happened, and which could have had an impact (but I'm not sure about) are: Configured Max CDN and W3 Total Cache (before I was just using SiteGround's Super Cacher plugin and that's it). So now my site is faster by a lot although I'm having issues like I mention in point 2. I had to clear the cache at least a hundred times as I was configuring Optin Monster for lead generation I changed my Google Analytics code from the old version to the new version (universal) Besides this I check my best keywords in RankTracker and it looks like nothing happened to my rankings. Yet a few of my most popular posts which gets roughly the same amount of visits everyday for the past few months, had a dip of 30% more or less. I also added a screenshot of my Webmaster tool dashboard. Everything is ok and there are no messages. Also yesterday was not a national holiday in my country (Italy) so everything should have been normal. Please share with me your thoughts about this. What else should I check to get an idea? What do you think it could be? Thank you! Andrea 2vII81q yXn6zBD
Reporting & Analytics | | Andrew_IT0 -
New GSC Search Analytics report: position mixes web and image
Dear all, I am auditing a site in Google Seach Console (GSC, formerly Google Webmaster Tools) and find the Position data in the new Search Analytics report very, very improbable. I suspect that even if you filter by "SearchType = web", the Position data does count the ranking of images in the Image search widget as a search position. Has anybody observed this as well? Here is the case: the site targets a quite broad search query in the bath room domain. I have made a number of searches with private browser sessions, different browsers, alternative IP address via a VPN, etc, and the look of the search result in the relevant geographical market is consistently the following. Three Adwords ads #1 organic result Images universal results widget #2-10 organic results The site’s first page ranks consistently around #15 of the organic results, hence on the second SERP. But it also consistently has an image in the Images universal results widget (usually #2 or #3). This is consistent with the data I have in Moz Analytics. Yet, the GSC Search Analytics report shows 2.2 as average position with the default SearchType=Web setting. I have done the search over and over, and never has a PAGE of the site ranked that high. Is there any public information how exactly the position is calculated? I mean, something more precise than the very general information on https://support.google.com/webmasters/answer/6155685?hl=en Is there any way to get the correct position/ranking? Thanks for sharing your experience!
Reporting & Analytics | | QRN0 -
Google Direct Traffic Reporting for Mobile on Analytics
We noticed a significant drop in our direct traffic in Google Analytics for mobile on July 30th but all our other traffic remains the same. What is the possible cause of this?
Reporting & Analytics | | COEDMediaGroup0 -
Help! Organic traffic decreased 75%.
Hi all, I've had fairly steady organic traffic to my website (www.toptienmobiel.nl) for the last 2 years. Since the beginning of march however I've noticed that the organic traffic was decreasing. Up until now my total organic traffic has decreased to about a quarter of what it was. It doesn't seem to be a penalty, since I still have most of my important keywords on the first page. They've decreased significantly though, mostly from the top 3 to 7+ position. Any idea on what may have been the reason for this sudden decrease? My link profile is still natural and I haven't done anything radical to the website concerning the backlinks or on-page elements. Could it be an algorithmic (Panda / Penguin) update? Thanks in advance!
Reporting & Analytics | | samerhadionline0 -
We lost great amount of Google Traffic. Need Expert Advice, Please!
We are in the business of selling home and commercial light fixtures for about 10 years now. Our website is a very large ecommerce website with more than 40K pages including category, sub-category and product pages. We have been getting decent organic traffic mostly from highly competitive keywords and also from product/solution specific long tail keywords. Recently when Google changed the EMD algo we have seen a dip in the traffic (say about 60%). I can't be so sure that this is because of EMD update, but it started happening only after this update. There has been a rank drop from 1st page to 2nd page, decrease in no. of keywords driving traffic, decrease in no. of pages driving traffic, all these things have an negative impact on our organic revenue. I know that our back link portfolio is bad and the reason behind this is the SEO companies that we previously worked with, Thanks to them for this sloppy work. Other than back links, Is there anything fundamentally wrong on our website. Here is the URL http://bit.ly/QVFHgr
Reporting & Analytics | | goldenageusa0 -
Large recent drop in "Domain Authority" and backlinks through OSE
Hello, I've noticed that our sites domain authority has dropped enormously this past week according to Open Site Explorer. It also shows us as having lost about half of our backlinks. Google webmaster tools doesn't show a corresponding drop in links and we haven't done anything to our domain recently. Anyone have any ideas what might have happened? Our site is at: http://www.GoldMaxUSA.com Thanks!
Reporting & Analytics | | JFritton0 -
Can you get local search numbers/traffic out of Google Analytics?
With Google's new local search I am more curious as to market penetration on keywords that are now localized to my different US cities. I understand that you can separate out Google traffic based on regional Google domains, but I am curious if there is an effective way to separate out searches and keywords based on a my local US Metros? If google cannot do this, any recommendations on products that can? Thanks.
Reporting & Analytics | | Thos0031