Why can't the dates be changed in automatic reports?
-
I want to be able to change the publish date of automatic reports in my campaigns. One such campaign, which is a client campaign, it's set to run on the 8th after I selected "monthly".
However, this doesn't work for me as this client want's to meet each month on between the 2nd and 5th of each month and I have to have this report data. So, I need to run this report on the first. Not the 2nd, not every 4 weeks... on the first.
It seems like you guys have a fundamental flaw in the design of this tool, as great as it is. You've set the projects to auto run each month from the date it was added (at least from what I can tell). Provided that's true, then this would explain why the monthly reports won't work on my schedule because their on a weekly schedule instead.
We, as clients, should be given the option to schedule when our scanning runs, when our reports get generated, etc. Every company runs their SEO and marketing differently, but the away you've set this up with the lack of options for us, forces us to work around your tools scheduling and not the other way around.
Also, out of all of the SEO tools I've tried (quite a few), none have had this limitation.
This should be addressed immediately.
Thanks,
Micha
-
Just wanted to agree with the above and say that the ability to schedule custom reports to run on a particular date per month is really important for us too.
Cheers
-
I totally agree with that. I've been with Moz for a little over a year I think and I've seen a couple minor things gets added, but no real fixes to the problems I've had. Literally, all of my major problems I've been asking them about have all been unanswered, or at least unresolved.
Micha
-
The MOZ response to this seems to be, "we're not giving our users the features they want and need because, gosh, it's hard."
What I want to see is a clear response with a committed date for the release of this feature.
-
MOZ... PLEASE RESPOND TO THIS!!
It's critical for the way tons of us work, yet you're ignoring the issue, or at least not being open about what you're doing to solve this.
We're scaling fast, and my workarounds for not having this are quickly becoming a problem.
Please give us the choice of when to run reports just like every other dashboard in the world. Thanks.
Micha
-
I agree with Micha... it's VERY important to me to be able to set a specific date for monthly reports.
-
sorry about posting again, but this question was marked answered, but not by me. I don't consider this answered at all.
How do I change this status, or is that up to you to decide when our issues are solved for us?
Micha
-
Oh yeah... and a full data set would be available at least by month 2 in this scenario.
-
I get it was designed to run on an auto schedule. However, you could still do that and still appease my needs here (an I'm sue a lot of others as well). Here's how easy this is:
Let you crawler keep running on it's normal weekly schedule. But, when you select "monthly" from the report frequency, allow me to choose which week. Problem solved!
I'm pretty sure that's not too complicated. As it stands now, I get my monthly report AFTER my monthly client meeting. You've got to understand that this is a serious oversight that can seriously hurt SEO agencies.
You need to address this asap! Thanks.
Micha
-
Hey Micha,
The custom reports for Moz Analytics were designed to run on set schedules based on a weekly/monthly/quarterly schedule. This was done because we wanted to make sure full data sets were available at the time the report was generated. That said, we have been receiving requests for custom campaign crawl dates - which would be tied to reporting. I don't have an ETA on a release for anything like this but will pass this along as feedback to our Product team.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I delete a question that I previously posted on Moz?
I posted a question with links to a website. That question now appears in google search when I search for that website, which I don't want. Can I delete the question I posted on Moz?
Product Support | | LavM1 -
We have 1,900 keywords we're tracking/ranking. How do I download the list so i can do some editing in Excel?
We are MOZ pro subscription, we want to change our keywords that we are tracking. Before doing anything I want to download our current keywords for our records. Better yet, if I could download in excel, i could do some sorting and such. Can't find how to download our 1,900 keywords in MOZ that we are tracking. Help?
Product Support | | JDView3600 -
When creating new users, they are not receiving an email to set up. Does anyone know if this is a fault or can advise me?
Just upgraded to full account so unlimited users can be created but they're simply not receiving the email to set it up.
Product Support | | NisbetsUK0 -
Does the Moz toolset have a monthly reporting function yet? Can't seem to find it in the interface. I'm trialling the software but probably going to move to another service if this isn't available.
Does the Moz toolset have a monthly reporting function yet? Can't seem to find it in the interface. I'm trialling the software but probably going to move to another service if this isn't available.
Product Support | | bobbybaldpatch0 -
MA monthly reports
Hi I need to submit my monthly reports to my clients this week but they have all come through devoid of most data ! I did submit a support request ticket to help@ yesterday but no reply yet, i appreciate you may well be very busy if this has happened for everyone Pls advise update asap so i know what to tell my clients ? Out of interest any other MOzzers out there having the same monthly reporting problem ? (i.e. no or little data) ? Many Thanks Dan
Product Support | | Dan-Lawrence0 -
My campaigns are all missing and can't access archives
"Oops! Try refreshing the page, if that doesn't work, please click here to contact our help team." Yu0PY7g
Product Support | | matthewjharris0 -
How do I make sure my account doesn't auto-renew
Our account is up for renewal in 10 days, but I want to switch off the auto-renewal. How do I do this? I've tried to resolve the issues we're having with support but am getting nowhere. Was promised an update on Friday but no-one got back to me. These issues have been going on for months. Fed up of paying for something we're no longer getting. I've been recommending Moz for years, but things really seem to have slipped lately. Sorry to air this publicly but my frustration, waiting for replies and not getting what we're paying for are spilling over. A very unhappy paying customer.
Product Support | | davecol0