Open Site Explorer: Error receiving data
-
Hi,
When searching many URLs in Open Site Explorer, we seem to be getting the same "There was an error getting your data" message come up instead of the URL's metrics and inbound links. We have tried on different browsers as well, and the same issue results.
Is there a reason for this or a way to fix this? Thank you!
-
Hi again!
I'm so sorry you're running into more Open Site Explorer issues! The tool is having a bit of difficulty today and its performance is degraded. The team is currently investigating the issue and hopes to have it resolved as soon as possible!
In the meantime, you can check for updates on our Health Page, here: http://health.moz.com/
I'm really sorry for the inconvenience! Hopefully we'll have OSE back up and running soon.
-
I'm seeing the same error now for this query:
https://mza.seotoolninja.com/researchtools/ose/links?site=http%3A%2F%2Fwww.geisinger.org%2F&filter=&source=external&target=page&group=0&page=1&sort=page_authority&anchor_id=&anchor_type=&anchor_text=&from_site=The status wheel just spins and says loading data and below it says:
! "There was an error getting your data"
-
Hi there! Tawny from the Help Team here! I'm sorry you were running into trouble with Open Site Explorer! I've just tested it out with the same URL, and it looks like it's returning results now. http://www.screencast.com/t/OwO19aSZ
Sorry about that!
If you're still running into trouble, feel free to write in to [email protected] and we'll do our best to help sort things out!
-
Hello, I think it's the same issue as this one :
https://mza.seotoolninja.com/community/q/mozbar-login-change-update-firefox-temporarily-disabled
And Rand answers :
Should be all fixed now. Sorry about that - we're launching a new index, and there seems to be some hardware issues. We're trying to reverse engineer the source of the problem. On the plus side, a new index should be out soon.
The new index has been released few days ago so ...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz link explorer is how much reliable and accurate as compared to others link explorer tools like Ahref
Hi.. I need to check backlinks for one of my client website duplicatebills through Moz Pro link explorer tool then its show that linking domain to this website are 90 but when i cross check these links from other tools like Ahref free backlinking tool then its show a different figure (ahref show that linking domain to this website are 103).
Link Explorer | | dbills
I am confused that which one correct. And MOZ link explorer tools in reliable to which extent?0 -
Moz was unable to crawl your site on Jun 22, 2020\. We were unable to access your site due to a page timeout on your robots.txt, which prevented us from crawling the rest of your site.
Site: www.kpmg.us Getting robots.txt timeout fail since 02/29/20. We've checked our server logs and see no errors. Went through all the steps of the "Troubleshooter". Updated robots.txt to allow rogerbot full access: User-agent: rogerbot
Link Explorer | | KPMG-Search-Social
Disallow: Any ideas how to get roger to crawl my site????1 -
Low Internal Equity-Passing Links: Open Ste Explorer Issue
Does anyone know why Open Site Explorer shows so few Internal Equity Passing Links? When a page is part of the main navigation of a website and the website has over 3500 pages indexed in Google with high DA's why would the Open Site Explorer number be so low? I have run scans on other tools and see a much larger number than OSE reports. Thoughts? Has anyone else ever experienced that?
Link Explorer | | slangdon0 -
Why there is high DA for blank brand new sites?
I bought a domain name directly from the registrar 1 year ago. This Domain name has a very good combination of words and .biz extension. I didn't really do anything, I have default wordpress and GA installation. Now I check this site with Moz Bar and OSE and see it has 9DA and 21PA. How come? Quick Facts: Since October last year it has 1000 hits. 9 external links - all links from random domain directories/listings Any ideas how brand new domain name with no original content can have DA9 not DA1?
Link Explorer | | lovemozforever0 -
Learn how to use Open Site Explorer's Top Pages report to help inform your content marketing efforts. Get your Daily SEO Fix!
With the Top Pages report, you can see the pages on your site (and your competitors’) that are top performers. The pages are sorted by Page Authority - a prediction of how well a specific page will rank in search engines - and also metrics for linking root domains, inbound links, HTTP status and social shares. Be sure to watch today's Daily SEO Fix video tutorial to learn how to use Open Site Explorer's Top Pages report to analyze the competitions' content marketing efforts and to inform your own. This video is part of The Moz Daily SEO Fix tutorial series--Moz tool tips and tricks in under 2 minutes. To watch all of our videos so far, and to subscribe to future ones, make sure to visit the Daily SEO Fix channel on YouTube.
Link Explorer | | kellyjcoop3 -
Open Site Explorer doesn't show local directories or citation links?
Why is it that when I run a link analysis for my local business sites I don't see any links from Yelp, Google+, Facebook, any local citations? Regardless of them being follow or no follow isn't the hyperlink to a website from a Yelp profile considered a link? Same with any other local business directory? I know the company is listed on a few dozen because I can see it manually but it's not showing up in Moz? Why is it that all local directories and citations with website are omitted? And since it is not there, where is a good place to go to discover these things? I have tried whitespark. It was okay but honestly I wasn't terribly impressed. The data was good, the UI was just okay, but with smaller clients it was an initial check and then very occasional checks that needed to happen. We would go months without using it.
Link Explorer | | bricegump0 -
How can I use Open Site Explorer to Identify why my own URL's are appearing as inbound links
I'm a new member of Moz, and am trying to understand why I am seeing my sites URL's in my Inbound Link results in Open Site Explorer. There are quite a few, and they are all product category URL's that are generated by my stores database. This is not happening with .html URL's. Any thoughts?
Link Explorer | | Artfx0 -
Unable to download OSE Backlink attachment. Showing error
Hi While downloading attachment of backlinks from open site explorer - facing error that something went wrong and reported to moz tech team can you resolve it pl
Link Explorer | | Modi0