What could be stopping us from ranking locally?
-
We do most of our business in national SEO and we do reasonably well, but we are entering a niche where search engine results are served locally. This is the page we are trying to get ranked:
https://idearocketanimation.com/video-production-company/
- The page has been indexed
- We beat all the rankers in Domain Authority
- We're competitive in terms of reviews
- We're strongly competitive in terms of load time
- We are a SAB, but other SABs seem to rank, and even companies with no GMB listing rank
- We have mentioned our locality on the page and meta title
It's not that we are not ranking well... we're not even in the top 50. Is there something I've done wrong, or forgotten to do? What might be stopping Google from ranking us locally?
-
My pleasure, William! We're happy to have you here!
-
Ha! Yes I encountered your article in my research, and it was the major source of my assumptions. It's good to touch base with the author and hear that the conclusions are still relevant. I will keep listing my business as an SAB on GMB (since we're using WeWork as just a meeting place) and try to be more consistent about address in other online sources.
Thanks so much for your time.
-
Thanks for the additional details, William.
Two years ago, I wrote this piece on the eligibility of coworking spaces for GMB inclusion: https://mza.bundledseo.com/blog/are-coworking-offices-eligible-for-google-my-business-listings
I recommend that you read that to get a sense of local SEO surrounding these types of locations.
I will add an update, though. Three months after I wrote the above article, Google rolled out the Possum filter. What this means is that, if any other business at your WeWork location is in the same category as your business, you will be struggling to rank at that address, because one of the chief outcomes of Possum was the filtering out of listings that share category + physical proximity.
So, if after reading the above article, you determine that you would be eligible for a GMB listing at the coworking building, but you are finding you're not ranking for your most important phrases, you may be running into the Possum filter. The only way to overcome the Possum filter is to build your "authority" to the point that Google chooses to show you and filter out your competitors. This can involve a great deal of work if you have active, motivated competitors.
Because of this, you really do need to consider what is best in terms of address for the business. Options I am seeing for you (with an imperfect knowledge of your entire business scenario):
-
If you don't have any same-category competitors at the WeWork building or within a couple of blocks of it, determine your eligibility for a GMB listing at that location. If you find you are eligible, use that address.
-
If you determine you are eligible, but DO have same-category competitors in close proximity, assess whether you have the time/funding to do a full competitive audit and then put in whatever work necessary to become the un-filtered result.
-
If you are either ineligible to use the WeWork address because of nuances of your business, or lack the resources to become the un-filtered result in a Possum-affected scenario, but you still have an office on 34th Street, use that address and list yourself as an SAB. Or, if you no longer occupy the 34th street location at all, you may need to use your home address (or the home address of the business owner, if that's not you), and, again, list yourself as an SAB.
Don't focus on whether being brick-and-mortar or an SAB helps/hurts rankings. Focus on representing your business accurately, as failure to do so can lead to listing suspension.
My apologies if, not having a completely clear vision of your business scenario, I'm missing any important details. From what you've described, this is what I see. Hope it helps!
P.S. Obviously - once you've settled on your address, you need to update all your assets and citations to consistently reflect the chosen address.
-
-
Thanks, Miriam. We had been full-time at the 34th street office, but now we are taking meetings at a WeWork in midtown, while working most of the time remotely. My research seems to indicate that Google would prefer to list us as a SAB now, since we don't have hours at the WeWork address (and that WeWork address isn't available as a Google Listing anyway, since they already occupy it.) I had also heard that being an SAB (i.e., not showing an address on Google My Business) is not a disadvantage in SEO. Could you corroborate (or disagree with) my assumptions?
-
Hi William,
Good finds from both Donna and Nicholas. Please especially pay attention to Donna's query regarding your address.
I have two additional questions for you.
-
Are you meeting face-to-face with your customers?
-
At your address, within your building, or even within the same couple of city blocks from you, are there any other video production companies?
-
-
Hi William, great looking page by the way! Some optimization tests and adjustments I would make are:
- including "New York" in an H1 or one of the H2s on the page.
- Mention New York or NYC one or two more times throughout the page copy.
- If you have a New York address, it may be beneficial to include a Google Map Embed on the page of your location.
- Build Some Internal Links to The NYC page from your blog and other pages on your website.
- Build Some Inbound Links to the NYC page if possible (Use Moz Link Explorer for top ranking competitors sites for link building opportunities)
- Adjust Your Meta Title (It does say NYC, put it could be beneficial to mention New York as well), and you could try testing your meta title as "NYC Video Production Company: Videos For New York Businesses" as an example.
- Make sure your GMB is filled out and optimized with correct business categories.
Hope this helps and best of success!
-
Hi William,
I took a quick look at your GMB Listing. It doesn't display your address.
When I plug your business name and zip into the Moz Local Check Listing tool, your business comes up with an address (34th street) that is different from that listed on your website (49th street). The 34th street address is used on a significant number of the data aggregator sites as well as sites like Brownbook, Mapquest, Yahoo Local, Yelp and Yellow Pages.
That's undoubtedly at least part of the problem. You need to fix your address so it is consistent in all places.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do I rank for a different business categories on google local?
Hello, How do I appear on the local listings for google in different categories or services that I offer? For instance, we're a physical therapy clinic by trade but we specialize in orthopedics, sports medicine, and lower back pain. Thus, how do I rank on google local for these types of services? Currently, we rank for physical therapy but we also miss out on a big part of our business by not ranking for these listings on local. Any help or suggestions would be greatly appreciated. Cheers, Scott
Local Listings | | scottgray06200 -
Tracking Google Local Click-Thrus (Maps)
We've expanded our business to be in multiple cities. We are tracking our local rankings in each city and have Adwords campaigns for those cities with location extensions. We have a separate contact page for each city but haven't setup landing pages for each city which would be fairly tricky as our services are identical for each city. So really the landing page would be almost identical to our home page content with maybe a photo of the city and the city's name thrown in here and there - definitely a risk of duplicate content detection. What I'm wondering is if anyone knows if there a Google Analytics report we can run to show us links from our Google Places for Business Listing segregated by location? My guess is that we would need to make each URL for each Google Places listing unique to that location, like http://www.oursite.com?{name of city} Or is this not even necessary by using some report settings in Google Analytics? -- update -- Well this is a 7-year old article but I suspect it might still basically hold true? In other words, it's not easy and straight forward. What I'm wondering is, if I use the ?{cityname} URL only in my Places listings URLs, well, let's make it ?place={cityname} then really all I need to do is run a report filtering by URL contains ?place= Can it really be that simple because if it is, then this old article and others like it seem to be really over complicating the strategy for simply seeing your googe places listing traffic in total and by location? https://mza.bundledseo.com/blog/tracking-traffic-from-google-places-in-google-analytics Furthermore, if we plan on eventually building home pages for each location, maybe the better URL structure would be mysite.com/places/{city name} and just do a 301 to the home page until the custom page is built. The big question then arises if we are only using this URL in our Google Places listings does it have any farther reaching effect on Google's organic view of our website? In other words will it try to add a unique Google Places URL to the organic results database? Will it cause a suspension of the Google Places listing? If we create the URL as an alias to the home page instead of a 301 will it risk dupe content penalty. Wait a sec... if we use a 301 won't that render tracking in Analytics useless as it's only then going to count the pageview for the home page and not the original URL, right? I guess we could use an alias and then in the robots.txt dissallow indexing of any URLs with /places/ ? Now I think I'M over complicating things. Seems like the best/easiest/safest method is to just a ?place={city name} to the Google Places URL. Then once we have unique places landing pages, just go update the URL in all our places listing.
Local Listings | | Wizkids9640 -
Ranking for a service website that offers to a large geographic region. Micro sites, one site, google ads, etc?
Hi there I currently have a client that has a service that offers to a wide metropolitan geographic region. Currently we offer location detection when they hit the site. I'm curious what the best method going forward would be. This client is coming from a PPC initially but I've sold them on a longer term goal with organic SEO (local) . So my question is what is the best method for ground up web creation when offering a service that services multiple areas within the same metropolitan region? Bonus questions anyone using Flat CMS's?
Local Listings | | swagseo1 -
Which Rank Trackers Include Local 3-pack Rankings?
Granted the Local 3-pack is heavily influenced by the distance between the user and the business, when you actually include the city name in the search, the local 3 pack result doesn't center the map at the city in the search and not the user's location so it is much more consistent despite the searcher's location. So my personal opinion is that it is worth tracking local 3-pack when you use a keyword such as "Home Inspection Seattle Wa" With that said, which rank tracking services includes the local 3-pack in their tracking results, other than of course Bright Local?
Local Listings | | JCCMoz0 -
Local SEO Issue or Penguin? Or both?
Hey folks I have a fairly complicated SEO issue we have been looking at for a few years now. There are two parts to this problem so would be interested to get the input of the community here and any experienced in Penguin and Local SEO issues. I am going to have to change the names to protect the innocent a bit here as some of the issue relates to a competitor and a shared address. History My client originally worked for company A which we will call Events R us. He then set up on his own at a new address and lets call his company Fantastic Events. EventsRus never had a good website or SEO Fantastic Events set up a great website and really focused on adding tons of relevant content for all the myriad event options available and subsequently did really well. This is a few years back and they were also doing some article marketing on sites like ezinearticles.com to build links (1). As time went on they did get a bit carried away with these low quality links and were buying $5 spun content articles and other low quality links. They ranked really well for a few key terms. There was a suspected local SEO issue as fantastic events used the same office as their fathers business called fantastic finance and the citations / phone number issues etc all had to be cleared up (2). Fantastic Events and Events R Us remained friends and over time Fantastic Events moved to the same farm address as Events R Us so they could offer a wider range of services based on the farm (and ran by fantastic events) and to some extent run away from the address confusion with the same office and very similar name to the other fantastic finance business. Events R Us wanted some of the Fantastic Events success and built a new website and largely copied the website of Fantastic Events - at times even lifting entire pages of content but certainly mirroring the structure of the site. Fantastic Events tussled with them for a few years over this and over time they updated the content but the structure and services and address all pretty much mirrored what was offered on the Fantastic Events site. (3) Two companies - same address (it's a farm so whilst there are different barns I believe Google can only get as far as the farm gate so same address to all intents and purposes. Same services give or take. Events R Us was the older company overall by several years and was at the farm address many years longer than Fantastic Events (4). Fantastic Events starts running a blog and adding regular, useful event orientated content. The first true team building blog out there as far as we could tell and traffic tripled over a six month period. Penguin hits and Fantastic Events loses a lot of traction - this gets worse with Penguin 2.0. Both the homepage and the evening events page lose visibility and traction. The owner gives up on the blog to a large degree. Subsequent clean up happens and is rigorous - all bad links are pretty much removed and the remaining elements are disavowed. (90% of it is actually gone by now). Penguin 3.0 comes and no recovery at all. Nothing. If anything it gets worse and the once strong blog is now losing traction. Events R Us starts to do really well in search for exactly the same terms that Fantastic Events used to do well for. In particular one page ranks for exactly the same keywords and in exactly the same position (#1) as what was believed to be the primary traffic driver on the Fantastic Events site. It is almost like they exchanged positions and Events R Us went from nowhere to a strong footing with some national and local keywords and Fantastic Events fell from grace. A new website is built. All content is refreshed and bought up to date. Some light investment back in the blog. Some light link building is done around digital PR and infographics. Some initial movement in the right direction but overall this did not move the dial. Certain pages on the site that used to rank are nowhere - looks very much like a page level / keyword level penguin penalty. These same pages rank great, often first on the competitor site (an exchange of positions to some extent). Advice from myself and other esteemed consultants was to clean up, build some good links and wait for Penguin 4.0 to remove that eventuality. Also that the address issue could be causing some local SEO issue where Google believes the two businesses are one and has somehow merged the two with some local SEO filter or some such (same business with multiple websites at same address). Penguin 4.0 comes along and no improvements. Events R us sit pretty. Feeling is that the local issue must play a part here now that Penguin should be eliminated due to the extensive link clean up etc and there must now be some action to resolve this address / local issue. Issues low quality links - but cleaned up 100% now. same business name and address as fathers business initially older business copied the structure and content of newer business moved to same address as older more established business with very similar content older business now seems to have taken all the exact keywords and positions the newer business used to occupy Penguin 4.0 and no resolution. Local SEO issue seemingly remains Summary So we are left in a difficult position. The business does not want to move. But if there is some filtering or merging going on here then how can we get around this? The client is likely collateral damage to an algorithmic component designed to stop single businesses having multiple websites. I know there are reports of this happening but I have never seen such a thing for an innocent business like this but the nature of the address (two separate barns on a gated farm) and the history and similarities between the businesses makes this difficult. Things are somewhat desperate though - a move has to be made now. Even if that is a physical one. The client has considered a virtual address to take that variable out the picture but I have advised caution. I am even cautious about a change in physical address. Google has a long memory. If such a move was made at considerable expense would it help or would the other business retain Is the best option a new start? New brand, address, website, services etc - cut all ties with the historic Fantastic Events brand and by association the Events R Us brand. This is not a recommendation I can quickly or easily make so would be really interested to hear the feedback on anyone who has come across such a multi faceted and complex issue before. This is a tough one. We know what we are doing on the local front. We know what we are doing on the Penguin front. We know how to build links and authority. We are doing this work of the clock to help a long term friend / client get back to where they really deserve to be. The history is not spotty clean but the good work and effort far outway a short spell building dodgy links several years ago now. As an SEO consultant I don't want to advise for the company to rebrand and move offices at considerable expense but whilst I have a theoretical understanding of the issue how can we prove it and be sure this is the best possible advice? Thanks folks - hope this at least makes for interesting reading. This is something of an edge case. A good business likely caught up in a filter designed to stop abuse. Cheers
Local Listings | | Marcus_Miller
Marcus1 -
Unique Local Citation Descriptions?
Hello! As SEO’s we have always understood that it’s best practice to craft a number of unique descriptions when submitting to local directories, rather than using one generic description across all directories. However, if we look at this logically; An average business owner (even if Google didn't exist) wouldn't bother to vary descriptions. They would have a generic brand template and simply submit the same description to each directory. What do you think? Is having unique descriptions a MUST for Local Business Citations, or is it ok to use one generic one? I look forward to hearing your thoughts, Lee.
Local Listings | | Webpresence0 -
Local Link Building Question: High DA Chambers vs Low PA Trade Groups
Hi all, We've been researching relevant, real organizations in our area that allow members to link their websites from the directory. I've basically got two buckets of prospects: Chambers of commerce type sites with more authority (DA ~40+) but less relevance to our niche (injury law) Bar associations with less authority (DA ~20) but super relevant. Assuming that they cost the same and covered the same geographic area, which links would you go after if you had to choose one or the other? Thanks in advance.
Local Listings | | LeeAbrahamson0 -
Does anyone use Moz Local + Yext? How valuable is this for local businesses?
For brands that have a budget to pay $600 / year for valuable backlink directories, would you recommend Moz Local + Yext? I would like to hear some feedback on marketers that use Yext. Thanks,
Local Listings | | ColeLusby
Cole0