Unsolved How does Moz compile the "Important pages on your site are returning a 4xx error!" report?
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Unsolved No replies from [email protected] - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? [email protected] never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring [email protected] or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Unsolved Make Moz reindex the pages for keywords
Hi Moz says we're 18th for a phrase but that's for the page /himonsia-generators because that was the highest ranking page. If you search now for "heavy range generators" we're jumping between 10-12th position but it's for the page /products/generators - which is correct. How can I make Moz "Reindex" the pages?
Moz Pro | | RichardAskew0 -
Identify Page Not Found Visits
Hello everyone! I have always known enough about Google Analytics and SEO to be dangerous, but was not a focus for me. I am working on a project were I am looking at stuff where my knowledge is limited. The scenario is that the domain I am looking at will serve a 404 error, but keeps the url, I guess for tracking purposes. At the same time, there is a page "Page_Not_Found" that has elevated visits. I am not sure how to tell where the visits are coming from to the PNF since the Previous Page is mostly identified as "(entrance)" Is the PNF correlated to the process of serving an error page but not changing the URL? Ideally, I am looking to identify and improve the 404 visits. I hope that I provided clear enough information. Happy to provide more as needed.
Intermediate & Advanced SEO | | HankHoffmeier0 -
I have over 3000 4xx errors on my site for pages that don't exist! Please help!
Hello! I have a new blog that is only 1 month old and I already have over 3000 4xx errors which I've never had on my previous blogs. I ran a crawl on my site and it's showing as my social media links as being indexed as pages. For example, my blog post link is:
Technical SEO | | thebloggersi
https://www.thebloggersincentive.com/blogging/get-past-a-creative-block-in-blogging/
My site is then creating a link like the below:
https://www.thebloggersincentive.com/blogging/get-past-a-creative-block-in-blogging/twitter.com/aliciajthomps0n
But these are not real pages and I have no idea how they got created. I then paid someone to index the links because I was advised by Moz, but it's still not working. All the errors are the same, it's indexing my Twitter account and my Pinterest. Can someone please help, I'm really at a loss with it.
2f86c9fe-95b4-4df5-aeb4-73570881938c-image.png0 -
New pages on my web site
I have created web sites that appear somewhere on Google in hardly any time at all, but I appear to have forgotten something or things are different for pages added recently to an existing website. I have added a page on a particular subject, optimized it using on page grader, so that I get an A, and a check mark for everything except H1 tags and rel=canonical which my web hosting provider does not support. I do have a check mark for accessible to search engines The page has the format http://www.domain.com/specific-keyword It is in the menu, so should have internal links to it, as I understand it. I have created a new site map, and submitted it in webmaster tools. Interestingly it says that of the 96 pages only 76 were indexed is this a clue? and why would they not index a page I have then shared the page on google plus, facebook, tumblr, pinterest and twitter and some others In OSE it comes up as domain authority 28 page authority 1, the social media shares do show up in metrics on the right but no links internal or external are shown, they do on other pages I created in the same way. Is it just a case of waiting or is their something I do to help thank you
Moz Pro | | singingtelegramsuk0 -
Why is Moz Reporting as Duplicate Page Titles?
Our most recent MOZ crawl campaign is reporting 931 duplicate page title errors, most of which are "Product Review" pages like the following. Although there is only one review on this page, http://www.audiobooksonline.com/Cell_Stephen_King_unabridged_compact_discs.html, MOZ is reporting 15 duplicate page title, four of which I present below. http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/name/desc
Moz Pro | | lbohen
http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/rating/asc
http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/rating/desc
http://www.audiobooksonline.com/reviews/review.php/full/0743554337/0/state/asc Why is MOZ reporting these "pages" as duplicate page title errors? Are these errors hurting our SEO? How to fix?0 -
Lag time between MOZ crawl and report notification?
I did a lot of work to one of my sites last week and eagerly awaited this week's MOZ report to confirm that I had achieved what I was trying to do, but alas I still see the same errors and warnings in the latest report. This was supposedly generated five days AFTER I made the changes, so why are they not apparent in the new report? I am mainly referring to missing metadata, long page titles, duplicate content and duplicate title errors (due to crawl and URL issues). Why would the new crawl not have picked up that these have been corrected? Does it rely on some other crawl having updated (e.g. Google or Bing)?
Moz Pro | | Gavin.Atkinson0