Multiple Businesses in One Location + In One Google Places Account Under Review
-
HI,
My Problem: Multiple businesses in one location, under one Google Places account, one being reviewed.
My Question: see very bottom of this post
Background: I am trying to help a client get both of his businesses ranking in Google Places. The problem is the office building has multiple doctors/practices in the same building and gave no business suite numbers to doctors that rent office space. Here is the list of the other businesses in the office: http://www.fullcirclefamilycare.com/health_care.htm. The problem escalates because the doctor I am trying to help has a chiropractic business & a spinal decompression business, both legal entities, both different registered company names, different phone numbers, and websites, but both located in this office building. He rents two offices (they should be suites) in the building. The problem escalates even more because the doctor has registered both locations (see below) in his Google Places account:
Westchester Spinal Decompression Center
1241 Mamaroneck Avenue, White Plains, NY 10605 (914) 421-1502 Joint Effort Chiropractic
1241 Mamaroneck Ave., White Plains, NY 10605 (914) 368-7668
jointeffortchiro.comThe first (spinal decompression) was registered a long time ago and ranks #1 for "spinal decompression white plains NY." The second he just confirmed the Google Post card a few weeks ago and has been under review since.
More research so you can help me better:
The "The Shop for Holistic Health / The Shop at Full Circle", a businesses location in the same office building has verified their account and ranks #1 for "women's health care white plains NY" and "midwife white plains NY." Another business,in the same office building "Keras-Donaghy Melissa S", has not claimed their listing and ranks #1 for "Women’s Health physical Therapist white plains NY" Another business, "Kuhl Josephine MD," has not claimed their listing ranks in the top 10 for "Adolescent Psychiatrist white plains NY."
My Question: What do I do, wait it out and see if Google will remove the "under review" under his current Google Places account or do I add a suite number now and see if Google will send another post card? Or do I create a new account, add the business, add a suite number this time, and see if they will confirm it. I don't want to do this because the doctor already has 12 reviews on this Google Places account. If I do do this, what do I do with the Google Places account under review?
-
When you say major sites, are you talking yelp, citysearch, etc.?
With those there is no problem with getting reviews on a Dr. Name. On Google, you will even see XYZ Clinic, Dr. Smith, XYZ clinic Dr. Jones, etc. so the clinic ends up with multiple places listings by also listing the docs.
Check out optometrists Houston 77006. There is a clinic called Eye Excellence and they have a site local listing with three individual optometrists listed as Eye Excellence - Dr. A, Eye Excellence Dr. B, and Eye Excellence Dr. C. Two of these even have the same phone number and all display the same photos, etc.
If there are other review sites that you are speaking of, let me know.
-
HI Robert,
And when you choose to promote the doctor like you suggested, how do you work citations on major sites...since most are listing Company name, Address, Phone Number.
Jeff
-
This is not uncommon, there are a couple of ways you can work around what you have. First, have you checked with a Google rep (are you doing any PPC, etc?). You might find a bit of assistance there, if so.
Assuming you don't want to continue the trudge, you keep the spinal decomp listing.
Create a Places account for the Dr. : Dr. Crack Backsnapper, D.C. address, suite 102, etc. Use new phone number. You can still link to his website. The only thing will be that he will show up as Dr. as opposed to Joint Effort Clinic. Now, in case there is a fear around the name, branding, etc. I would seek to disavow it. One of my clients is a DC in a large city. He is the Chiro for a pro baseball and a pro football team. He had a clinic name as yours does, but no one searches on that name. They are searching for the doc. When you refer a friend, it is rare you say Joint Effort Clinic, but rather, Dr. Backsnapper.
If, by chance, Google lets the clinic name through in spite of the decomp, you will have to make a decision on the Dr. Versus Clinic issue.
Hope this is helpful.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Places listings vs other ORGANIC listings
Not sure how to search for exactly the answer I'm looking for, because frankly my question (at least to me) is hard to describe. I will try my best, though! So I have a client who has an audiology business. They are located in Denver, CO. For search, we have them listed in the PLACES portion of the local search results (with the map, phone, address, etc). We saw this as a pretty big win, because its a fairly competitive market. HOWEVER, the client feels like those listings aren't as clicked on, or aren't as prominent as say, a regular organic listing that would have a page title, and description. I am assuming that isn't correct, that if I could only have 1 listing I'd want the PLACES one, but it occurred to me that this assumption isn't really based on any data I have personally read. So my question is two-fold. 1a. Is my assumption about being in PLACES accurate, that that listing is more desirable (even if I could pick which one to get, which i don't think is realistic) and 1b. Has anyone seen or have data that backs up my assertion one way or another. Would love your thoughts! William Smith @williamsmith
Image & Video Optimization | | AudigyGroupDigital0 -
Should I be submitting to Google Places AND Google + Local?
I hear there is a merging between Google Places and Google + but I still see a sign up page for Google Places is live? Could anyone tell me if I should be submitting to both Google + Local and Places please?
Image & Video Optimization | | Clicksjim1 -
Google Local pulling incorrect business name
A client mistakenly put her business name in one of the directories with "In" after the name for" incorporated". She wants to remove the "In" because it just looks weird, but we cannot figure out how, its showing up in google local too now. She did update her infousa listing but that didn't help.
Image & Video Optimization | | handsun0 -
Google Places Multiple Locations Strategy
Hi, I have client who is a psychology college that has multiple locations across the United States. We currently have a Google places setup for their main location which is in Chicago. They also have multiple locations in California and Washington d.c. My question is what is the best strategy for setting up Google places for each one of their locations? can it all be done from the Chicago Google places account or do I have to build out individual Google places accounts for each location. Thanks!
Image & Video Optimization | | MasonInteractive0 -
Can or should you use a residential address for Google places?
My first thought is no. But I am definitely looking for some loopholes. If there is any way to make this work, please share your thoughts.
Image & Video Optimization | | itrogers0 -
How does google decide what city a blog belongs to?
I'm trying to build links from more local blogs at the moment and considering a huge list of blogs that are in my city, of which many do accept guest posts. I'm trying to discover a metric to thin this list down further. Is there any way of finding out if google considers a specific blog to be local to a certain area? What signals does google consider when it is making this analysis? Is it the content? or is it the "about the blog author" section? Thanks, Storwell
Image & Video Optimization | | adriandg0 -
How do your encourage customer reviews? Here are my ideas.
Customer reviews are important for local SEO. The problem is getting people to review your website. What are your ideas for encouraging customers to review? *Give away incentives and ask people to review. E.g. movie tickets, discount on products.
Image & Video Optimization | | qlkasdjfw
*Ask people to review in sales process.
*Have an ipad ready & custom review website for ipad - ask people to review.
*Page for 'review us' on the site.
*If you are a 'google favorite places' print out QR code for the page & position in-store.
*Make a custom QR printout to a 'review us' page, position in-store.2 -
Optimizing Google Places
Hey everyone, Trying to improve my Google Places page for the Pet Medical Center of Las Vegas but am having trouble knowing where to start. There doesn't seem to be a whole lot that can be customized. Maybe I am missing something. http://maps.google.com/maps/place?hl=en&bav=on.2,or.r_gc.r_pw.&biw=1370&bih=718&um=1&ie=UTF-8&q=pet+medical+center+of+las+vegas&fb=1&gl=us&hq=pet+medical+center+of&hnear=0x80beb782a4f57dd1:0x3accd5e6d5b379a3,Las+Vegas,+NV&cid=13431404354265657899 Does the small description act like the SERP in Google searches? Trying to rank for Vet Las Vegas. Any ideas?
Image & Video Optimization | | PMC-3120870