NEED HELP ASAP: SERVER ISSUE
-
Hey guys,
Some of you may be aware of our story. We have a website about or son who was born with Down syndrome. Two days a go a post I wrote went sort of viral, and I woke up this morning to an email from my host saying they had to take my site down as an emergency because of the amount of resources it is using.
So now my site is down (noahsdad.com.) ...any ideas how to proceeded? I really need to get my site back online asap.
Thank you.
-
Rick, I've noticed that that page and your site in general has some images that are fairly large in file size that aren't helping matters. One fast fix is to install the Smush.it plugin for Wordpress at http://wordpress.org/extend/plugins/wp-smushit/. It'll help optimize images as you load them, and will also optimize all existing images in your media library. It's a lossless compression, so the image quality won't change, just the filesize. In the longer term, you might want to consider optimize for web in photoshop for some of your pictures.
Here's a great SEOmoz post about other things you can do to optimize your site. http://www.seomoz.org/blog/optimizing-page-speed-actionable-tips-for-seos-and-web-developers. Some are easy, some will take a while longer. First thing I'd do though is put in smush.it and have it attack what it can on your existing images, since your site is still getting a lot of press.
-
Hi Rick,
A huge congrats on how successful your post was! I see it just keeps getting more and more press, which is awesome.
What's the status on this question? Have you worked something out with your host or changed hosts? Are you still looking for some advice, or has this been taken care of?
Keri
-
I've had good experience with TigerTech for hosting (they've always been quite responsive, prices are good, and they are easy to use). I've never had a spike like that, but Matt Cutts hosts his blog there and he purposely got on Digg or Slashdot and they were able to handle the spike just fine.
No matter your provider, the next time you see a spike like this happening, give them a call before the server totally melts down. Tell them you've gotten some great press and it's a legit spike but only temporary, and can they make sure that your site doesn't go down.
There is also some Wordpress plugins you can use for caching to help your site through a spike like this.
-
Just gave it a quickscan, reading it will be something for tonight, but love the pic you used in the post. Sooo cute!
-
I use site5.com and they 'unlimited' hosting also..but when you get a HUGE spike (I got around 80K views yesterday) they can't handle it on shared hosting they said because it effects all the other sites on the server...which I understand. They put the site up for now..but need to find an alternative asap so this doesn't happen again.
Here's the post ---> http://noahsdad.com/target-down-syndrome/
-
That really is a problem that should be fixed as soon as possible, and it looks like the goodwill of the hosting company isn't very big...
What hosting company are you using at the moment?
I know there are some great ones out there that will even provide you a service that they move your blog to their hosting platform FOR FREE, so the only thing you should do is get an account with this type of hosting company.
I'm pretty happy about the service at Certified Hosting, and they offer packages with unlimited bandwith. I know there are some downsides on the cheaper packages (such as to many sites on same IP) but I really love their fast service and if price isn't an issue you could go for a more expensive hosting package.
Hope you get your site bakc online as soon as possible!!!
-
Talk to the host. You have probably exceeded the bandwidth allowance of the hosting package that you are on. Find out if there is a package with a bigger allowance, explain to them that the increase is probably temporary then start haggling.
Be sure that they are aware of the topic of the site when you haggle. I know that, unless the increase was totally unsustainable, we'd cover the cost of a one off spike like that for an existing client. I bet others would too.
-
Sounds like you have been topo sucessfull.
I would move hosting, what is the use hosting with them if you are successful they take your site down.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Issue with duplicate content
Hello guys, i have a question about duplicate content. Recently I noticed that MOZ's system reports a lot of duplicate content on one of my sites. I'm a little confused what i should do with that because this content is created automatically. All the duplicate content comes from subdomain of my site where we actually share cool images with people. This subdomain is actually pointing to our Tumblr blog where people re-blog our posts and images a lot. I'm really confused how all this duplicate content is created and what i should do to prevent it. Please tell me whether i need to "noindex", "nofollow" that subdomain or you can suggest something better to resolve that issue. Thank you!
Technical SEO | | odmsoft0 -
Dupliacate page content from Moz which I need soem help with
Hi Just checked a diagnostic report in moz and we are getting duplicate page content for http://domain.co.uk and http://www.domain.co.uk attached is the screen shot Does anyone know how to fix this in magento? Thanks duplicate.png
Technical SEO | | tidybooks0 -
Image Indexing Issue by Google
Hello All,My URL is: www.thesalebox.comI have Submitted my image Sitemap in google webmaster tool on 10th Oct 2013,Still google could not indexing any of my web images,Please refer my sitemap - www.thesalebox.com/AppliancesHomeEntertainment.xml and www.thesalebox.com/Hardware.xmland my webmaster status and image indexing status are below, Can you please help me, why my images are not indexing in google yet? is there any issue? please give me suggestions?Thanks!
Technical SEO | | CommercePundit0 -
Does location of Server matter for ranking in country
Hi everyone, I'm looking for business in other countries and launching some sites over there, but i was wondering does the location of the server / IP matter? For example:
Technical SEO | | iwebdevnl
I want to launch a website in Denmark, do i have to have webhosting in Denmark to rank better over there so Google sees i'm from there? Or isn't this neccesary? Thanks, regards0 -
Name Servers & SEO
We have decided to create a few blogs and will eventually be linking to some of our clients. I have domain privacy and different class C addresses for each of my domains. But the name servers area all the same. Ex: If we create an article for one client on all 5 blogs, will the name servers be a problem?
Technical SEO | | waqid0 -
Moved to a New Server IP Address
Hi, I just upgraded everything, a much faster server. I have significantly improved page load times. I have 2 questions 1. I also upgraded my blog which is a component of the site. I could NOT redirect post-for-post so made single 301 redirect from all pages from the old blog to the root of new blog. I did not care about the old blog, the posts are irrelevant now. Will the massive redirects be a problem? 2. I had some DNS issues and other problems that took me about 24 hours to fix during the transition. The site is up an fully operational. Will I be penalized? If so, how long Thank you,
Technical SEO | | Bucky0 -
Redirection help to retrieve broken links
Hi, my hosting company after they updated my joomla website lost thousands of pages of content, i am now searching for all broken links and re doing the content to get my links back, but i am having a problem understanding how to redirect these links. For example, i have now managed to retrieve this page http://www.in2town.co.uk/news/have-your-say/liberal-dem-leader-says-he-will-be-the-next-prime-minister-what-do-you-think but the old url for this page was http://www.in2town.co.uk/Have-Your-Say/Liberal-Dem-Leader-says-He-Will-be-The-Next-Prime-Minister-What-Do-You-Think/menu-id-4953 i do not have the unfriendly url for this page, so what i am trying to find out is, how to tell google that the above page is now http://www.in2town.co.uk/news/have-your-say/liberal-dem-leader-says-he-will-be-the-next-prime-minister-what-do-you-think in my joomla site. if anyone could please explain how to do this with joomla 1.5 then you will make me very happy as then i will be able to retrieve some of my lost links
Technical SEO | | ClaireH-1848860 -
Video Sitemap Help
MOZ Helpers, Currently our clients videos are hosted on Viemo and that will not change as our client likes the creative/artist vibe and community via Viemo. That being said we need to create a video sitemap. BTW, Our site uses wordpress. When someone in house uploads a video in the future we want them to be able to enter the video title, description, and tags on the video and when they hit "update" the video and information will get added to our video site map. Wistia has this option here http://wistia.com/doc/video-seo , but like I mentioned above our client has all videos via Viemo. I found a Google XML wordpress plugin, but that said it only works for Youtube video's. The Jr. developer is not confident in creating one himself from the Google webmaster instructions and asked me to search for another solution. Check out the attached pic, that is what I am looking for. Is their a plugin or another option where we can use for easy sitemap updating and management for our Viemo videos? Thanks in advance! M video-seo-dialog.png?id=video-seo video-seo-dialog.png?id=video-seo
Technical SEO | | matthew-2202000