Social Media Monitoring not working
-
Hi there,
Anyone having problems with the Blogscape Social Media Monitoring tool or is it just me?
I've tried it in 3 different browsers (Safari, Firefox and Chrome) but all show the same thing: a white rectangle (where I supposed it would be a graph). If I type anything on the box at the top and hit enter, the text box gets emptied. Typing something and then changing the time (from 2 weeks to 1 month, for example), produces no result.Thanks
Leni Neto
-
Yes buddy, too bad for us. It seems is not just you and me though. According to Nick, the tool is currently broken.
Hopefully Nick will get it working for us in no time
Cheers from Brazil,
Leni Neto
-
Hi Nick,
Thanks for your reply. To be honest, since the Social Media tool is right below the Keywork Tool and look just like it, I didn't realize it was still a Labs tool.
Hope you guys can get it at least partially working anytime soon.
Cheers,
Leni Neto
-
Hey Leni,
Unfortunately, that Labs tool is still broken, but for a good reason! We're working on a new version that should get put up sometime soon. Unfortunately, I don't have a date for the release, but I think it'll be sometime this month. We don't really support the Labs tools since they're alpha state, but I'll do what I can to get it up fast!
Have a great day,
Nick
SEOmoz -
You are not the only one - same here.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to add a Google+ business page to the social analytics?
Since my Google+ account is attached to my business page, MOZ is tracking the actual user page. I want to track the business page. It won't let me add another user. How do I fix this? Thanks.
Moz Pro | | kcampbell990 -
Can you explain social indicators in Open Site Explorer
My Google +'s for my domain were 403 last month and 35 this month.... Based on this I'm assuming OSE's numbers are not cumulative. Are they based on the previous month or a different time period? Any explanations would be helpful. Thanks!
Moz Pro | | theLotter0 -
Open Site Explorer Social Media?
Open Site Explorer always reports only a few facebook likes. If I go to the business page of the site, it has 100+ likes. This seems to happen a lot. Is this a OSE issue or is there an issue with the site clearly being defined to google as a connected facebook account? If OSE doesn't see the likes, will google? How can I fix?
Moz Pro | | JML11790 -
Keyword Difficulty Tool not working?
I just started using SEOMoz and I was running some searches with the Keyword Difficult Tool. It was going swell until about 10 hours ago when I begun getting this message: "Uh oh... there was a temporary problem gathering Analysis data for your request. Sorry about that! We're actively looking into resolving these intermittent issues, but in the meantime, try submitting your request again in 20 minutes. Thank you!" I gave it time to no avail. It has been about 10 hours since then and I can't KDT at all. Am I doing something wrong or is it on the SEOMoz side? Everything else works just fine.
Moz Pro | | Peke2 -
The "Social Media Monitoring" tool in research tools
I used this tool once and noticed it provided nice links to where listed keywords were posted in articles, forums, blogs, etc..., since that time @3 weeks ago... it lists an "error" to links and/or doesn't provide them in a linkable list below to access. Is this tool being worked on or will it be available in the future? Thank you.
Moz Pro | | tylersmcc0 -
How do I get the SERP overlay tool to work?
I have the SEOMoz toolbar installed. In the settings I have a tick next to Display SERP Overlay. When I first activated this it showed up but with no data just continually searching for a long time. Now it is not showing up at all. This is such a great tool, how can I get it working? Thanks, Daniel.
Moz Pro | | iSenseWebSolutions0 -
How does the PRO Q&A forum work?
OK, so the SEOMoz PRO Q&A forum is officially awesome since the redesign. It works amazingly well guys - thanks for a great resource! I'm wondering, what technologies have you used to make it work so well? Is the Q&A forum totally custom, or does it run on top of another 3rd-party / open source / web app structure? We're thinking about doing something similar for our business (not in the SEO space, so don't worry 😉
Moz Pro | | monetize-2660060