Using structured data for reviews - for negative or warnings.
-
We all use review markup today and we use it linearly as only a vote up or down. My question is around a site that will judge the negative impacts of given chemicals introduced into certain waterways. (Sorry, I must protect the client so I cannot give out all the info; I hope this is enough for a reasonable understanding.)
Is there anyone who has ever used or is aware of any markup that does not result in a star? So, if we use the current system, we end up where a bad chemical gets a ton of single stars. In essence what we are measuring is degrees of Positive. With four stars there is no zero positive, but 25%, 50%, 75%, and 100% (Ok unless it is aggregated).
I want to be able to show degrees of negative and obviously stars would be confusing. So, have a symbol that connotes a negative (skull and crossbones, X, !!, etc.) and the more of these someone marks shows more displeasure or more danger. Are there any ideas for this or any occurrences already on the Internet you may be aware of?
Preference would be to be able to at some point have search engines show them as snippets.
Thanks to all you Mozzers,
Robert
-
Hello Robert,
That I know of there is no micro-data markup for your specific need. However, you should be able to use the review rating for now. You can show the skull and crossbones or happy faces or whatever you need to show to the user, and then use the Rating or AggregateRating schema to translate that into what Google needs, which is essentially a number range from 1-5. These would show up as starts in the SERPs, but you could show them with whatever icons you like on your website.
-
Hello Fabioricotta
Thanks for the well thought out answer. If we were individually coding each review that would work but we are working with a lot of searcher generated reviews and wanted something that would be recognized by the search engines as well for the review.
I do give you credit for great thinking on this though! Thanks a ton. (Sorry, I went dark for about 10 days and did not answer back.)Robert
-
Hi Robert,
Have you try special characters on meta description? Instead of showing the first 5 letters on your meta description, you can use something like this character "" to represent your review about it. Does it work?
You can find the complete list of UTF-8 symbols here: http://www.w3schools.com/charsets/ref_utf_symbols.asp
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do Product Ratings or Reviews Improve Google Rankings?
The is a lot of info on the web about how business reviews/ratings improve local search result rankings. However do product ratings or reviews improve PDP/PLP/Homepage (not local) rankings?
Reviews and Ratings | | rigelcable0 -
Domain now being used for a different purpose (how to deal with previous links!)
I managed to snap up a domain last October that was previously being used by people to create online resumes. On this domain I have created a site that allows businesses to have a short web address that they then use to send their customers to. This short address displays a list of review sites that the customers can choose from to leave a review on the business, ie GMB, Facebook (basically any established reviews site) etc.
Reviews and Ratings | | DeanAndrews
The problem I have is that there are so many old links that are pointing to the site referencing the previous resume business and I have three issues: Many people blindly sign up thinking it’s the resume business because they read it on another site who’s link they followed. The sites that list my domain are mainly job or resume related sites. I have the previous business customers still with their personalised links leading back to the site that I currently 404. The site in question is https://re.vu Any assistance or advice would be gratefully received.1 -
Should you disavow links from good websites that mention your brand in a negative way
Hi, I have recently asked a client to download their disavow file and send it over for us to review. One thing that stood out is that they have disavowed URL's from really good/ trusted sites, just because they mention the client's product in a negative way. This isn't how I would use the disavow tool. Is this an abuse of the disavow tool, or is there a benefit to using it in such a way?
Reviews and Ratings | | HubMDP0 -
Potential Ethical Conflict: Google My Business Paid Reviews
I've been sitting on this for a while due to The Busies. So if this is nothing new, feel free to lash me several times with a somewhat moist noodle. And in that event, I promise not to make it weird. 😉 I use the Rewards application, from Google. Long story short, you fill in some demographic information and you receive Google Play credit when you complete surveys. It's a nice way to get a book, app, or music for little effort. But after giving a friend of mine a ride to a local hotel, I've received multiple survey requests that relate to that hotel brand. And it asks me to drop a local review, for extra Google Play credit. How is that ethical? Their own docs clearly state there is no way to pay for better local ranking, but they also admit reviews can improve local ranking. So isn't soliciting reviews, for any sort of compensation, at least a bit unethical? What are your thoughts? Attached are screenshots of the solicitation and GMB documentation. w4hEe
Reviews and Ratings | | Travis_Bailey1 -
The relationship between Google Reviews and SEO?
I have recently started working with a client with bad reviews on Google (2.1/5). Apart from the fact consumers are likely to see these reviews and decide against buying the service the company offers (causing a decrease in traffic), are there any other negative effects on the SEO?
Reviews and Ratings | | sophiecrosby970 -
How useful is Google Plus to a business?
Is Google Plus really very beneficial to a business, as our experience is that this is where difficult customers or even competitors can write bad reviews?
Reviews and Ratings | | CostumeD1 -
What are some powerful reviews websites for online-only businesses?
Looking for a small handful of places that I can lead customers to, following a transaction with my dot com (i.e., no brick and mortar presence) business, so that they can leave reviews Chiefly interested in the sites that Google is most likely to notice Thanks! 🙂
Reviews and Ratings | | ntcma0 -
Yelp Review From My Customer Removed
Hi, A customer of mine told me she created a yelp account just to give me a review. She's a good customer and wanted to show me her appreciation. I thanked her for taking the trouble. About a week later, I see that her review was marked as "not recommended." This was a legitimate review made by a real customer. I'm angry that it was removed for no reason. I noticed a competitor of mine has 18 yelp reviews and all of them show up just fine. I also noticed that this same competitor is paying for ads from Yelp. A couple of years ago, another customer reviewed me on yelp and it was also labeled as "not recommended." So I now have 2 "not recommended" reviews on Yelp that, if you ask me, imply that my reviews are fake. After Yelp and Yahoo merged, I lost the 14 Yahoo reviews I had obtained from customers over the last six years. I have also noticed over the years, that whenever I need to sign into my Yelp business account to update the data, it's locked until some pushy sales person calls and asks to speak to me in order to try to sell me ads on Yelp. Anyone else hate Yelp? They're obviously not really interested in making sure reviews are "real," they're just interested in selling expensive ads.
Reviews and Ratings | | Ophelia6191