OSE is broken again
-
Getting errors all the time.
-
I'm so glad to hear that! Please do let me know if you run into any other trouble.
-
Seems to be working. Today had no problem.
-
I am so sorry that you ran into this issue again. It looks like there were some after effects of the changes we've been making to stabilize the servers for OSE. The issue should be resolved now, but please let me know if you are still experiencing problems.
-
Sorry to report that, but it's either still broken, or broken again.
Got this few times in the last couple of hours.
-
I have been using OSE over the weekend and it was still broken. Today it seems to work.
-
Thank you so much for your amazing patience! Our engineers released a fix on Friday evening and we've been monitoring the issue over the weekend. Right now, everything seems to be running smoothly again, so please take a look and let me know if you are running into any further issues with OSE.
-
This is actually a related issue. In order to balance some of the load on our servers, we had to slow collection for the Just Discovered Links and Freshweb tools. We believe that we will be able to backfill the data, but there will be a delay in when the data will be available.
Again, I apologize for the inconvenience this causes!
-
Hi Chiaryn!
Having a similar problem, however I'm missing two days of data when I use the OSE / Just Discovered tools (3/21-3/23). Wanted to flag with you just in case this is a related issue!
Thanks!
-
Thanks.
-
I just wanted to give you an update and let you know that we have made some adjustments to lighten the issues you've been encountering. You may still see some intermittent issues making queries in OSE, though they should be much less frequent, but I'm afraid we are still working on clearing out the backlog of exports this issue created. I'll let you know as soon as I have any more details.
Thanks so much for your patience while we continue to work on this.
-
Thanks for following up. Since this is intermittent, it definitely sounds like a load balance issue. Our engineers are looking into this now and I will let you know as soon as I have an update from them. Hopefully, we'll get this resolved soon.
I apologize for the inconvenience this is causing!
-
Here you have it:
It's true sometimes it works, let's say 1 out of 3 queries, my guess is a load balancer is sometimes redirecting the query to something working.
-
Hey Massimilliano,
I'm not seeing any issues when I run queries through OSE, so it would be really helpful if you could let me know exactly the error message you are seeing and the sites you are querying when you get this error? A screenshot of the error would also be helpful.
I look forward to hearing back from you soon.
Chiaryn
Help Team Ninja
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How much time does it take for OSE to recognize backlinks?
Hi, We've ramped up our PR since 2-3 weeks and have been mentioned in a lot of publications including a big name like Forbes. But the OSE moz tool still shows zero backlinks to our domain.
Link Explorer | | ImranZafar7
How much time does it take for it to get updated? Do I have to do something manually to make it happen?
Please let me know0 -
No backlinks reporting in MOZ OSE?
We have a bunch of links and none of them report in MOZ OSE. Does the MOZ OSE tool have a cache that takes a while to refresh? We have recently moved over to CloudFlare and since the move the numbers do not add up. Here is a link to a ahrefs screenshot. Any insights would be greatly appreciated. moz.png
Link Explorer | | seanallen0070 -
Change in OSE?
Hi My site http://sassandgrace.co.uk has a 301 direct from the www. version as recommended and, up until last week, OSE showed no results for the www version with a message of some kind saying about the re-direct. This week the message has disappeared and I have half my links (still v small) on www version and half on the non version. Has something changed? Should I be worried? And what, if anything, should I do? Thanks
Link Explorer | | Sassandgrace0 -
Moz cannot crawl domain. Also OSE does not work properly on this specific domain?
Hi all, Moz cannot crawl the domein http://www.hoesjescases.nl.
Link Explorer | | Guapa_zwolle
When I open the crawl report I only see one line: <colgroup><col width="229"><col width="287"><col width="420"><col width="370"><col width="141"></colgroup>
| URL | Time Crawled | Title Tag | Meta Description | HTTP Status Code |
| http://www.hoesjescases.nl | 2015-10-05T12:20:48Z | 404 : Received 404 (Not Found) error response for page. | Error attempting to request page; see title for details. | 404 | Also when running OSE on this domain, Moz only can find 4 root domains while Majestic can find 91 domains. Google seems not to have any problems. What can be the problem for MOZ? Greetings!0 -
Discrepancy between OSE internal links and Webmaster Tools
Hi, We have been attempting to increase our rankings for our key term for a number of months now, and we are seeing an unusual discrepancy between OSE and Webmaster Tools that we believe may be causing us harm. OSE shows our homepage, www.unionroom.com, as having only 27 internal links (only three of these aren't 301's too), whereas Webmaster Tools is showing just over 1,500 internal links to the homepage. The three pages that OSE are displaying as linking back to the homepage are the homepage, our blog and our accessibility page. These pages are all ran off the same template and have the same header and footer (with three home links spread across header and footer). You can see our confusion! Is this a case of OSE's stats being incorrect (the website has been live for ~6 months) or is there an issue with our in-linking structure that we are missing? Thanks!
Link Explorer | | unionroom0 -
What is the difference between a "Just Discovered" link and an "Established" link in OSE?
What is the difference between a "Just Discovered" link and an "Established" link in OSE? How long does it generally take for a just discovered link to migrate in to the established link section? Are there other parameters that need to be met before a link can be referred to as established? Sorry for all the questions in one post, but I've had the same "just discovered" links in OSE for quite some time and have yet to see them migrate over to the "established" link section. I was hoping that when these links become established that it would help improve my site DA. Can anyone shed any light on this issue or have any other comments? Thanks MOZ!
Link Explorer | | GalcoIndustrial1 -
OSE Says I have 3,115 total links but I can only export 660 via advanced reports
Hi Everyone! My site (http://carwow.co.uk) has 3,115 total links according to OSE, I need to export them all but advanced reports export will only give me 660. Please advise! Thanks, James
Link Explorer | | JamesPursey0 -
Any idea why ose is so slow in generating reports?
Hi Everyone, Having some real issues when I generate a report from OSE. It's external only links csv and they seem to take forever before I can download them. Is it an OSE issue or something my end? Thanks In advance Kevin
Link Explorer | | itineris_ltd0