Need Help: Trouble With Website and Analytics
-
Hey all,
I have a client who I have been having the WORST time getting traffic and ranked for relevant keywords. I've tried so many things and have yet to see much progress after about 9 months.
Site is mgmcdallas.com. I realized something REALLYY weird with this site a couple weeks ago.
The business has a Dallas, TX address and really only services the Dallas/Fort Worth metro area.
They recently started getting some of referral traffic from yelp.com/biz_redir. Weirdly, they've also been getting more sales calls and more salespeople filling out their contact form.
Take January for example, they had 164 sessions and 119 of those were from this yelp referral. They DON'T advertise with Yelp, or get traffic from Yelp anywhere in Texas. You can see from below screenshot that they are all coming from California.
I've had our <acronym title="Search Engine Optimization">SEO</acronym> and developer look into and we can't figure out what's happening. Any thoughts?
-
Bump. Just curious if anyone has any new ideas on this? We still have not found a solution.
-
Hmm. Yeah, I will add the CAPTCHA to see if it helps. I'll also see if I can add them to no-call lists. But it's very frustrating for the client because he is getting A LOT of sales people calling him daily now b/c of this issue. He just so happens to remind me almost daily about it.
It hasn't just been happening for a couple weeks. It's been happening for about 6-7 weeks now.
-
Honestly I would not worry about it to much, their yelp page has a lot of positive reviews so it would hurt them to change that. You could try adding a CAPTCHA onto the contact form on the site to dissuade sales people and stop auto fill bots, but that could inconvenience potential customers so you will need to weigh the pros and cons. You could try adding their number to no-call lists to see if that helps, but I don't think that there will be a ton of calls in the long run, things like this tend to happen a bunch for a week or two then drop off.
-
They haven't really lost a bunch of traffic. They didn't have a lot to begin with. They have no penalties according to GWT and other tools.
-
Sorry about that. I think I got the image added properly. You can see that all the traffic comes from different cities in California.
I just logged into their biz.yelp.com page and they had a big increase in traffic to their Yelp profile in January-current.
I have disables bots in the view settings. Definitely looks like they are selling their information to sales people somehow. Any way to get rid of this without deleting their Yelp page?
-
Have you ran it through the Panguin tool to check and see if they have gotten any penalties? Did they have traffic and lose it? Or just never have traffic?
-
Ben,
Your image did not link properly. As I cannot see the data, does the majority of the CA traffic come from one or a few places that are not major cities? Have you disabled bots in the view settings? It seems to me that there might be a bot crawling Yelp listings within that area collecting and verifying phone numbers to sell.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Dual website strategy
We have two websites (different businesses) in the technology sector that sell the same products on the same platform (OSC) but have different branding. We have tried to make the static content different and the user generated content is different. SEO as largely different. But the one site has much better rankings than the other. Whilst the under performing site is not responsive yet, I need to decide whether to merge the two businesses into one or continue on the two separate websites approach. I would only pursue the latter approach and invest further time and effort into this under performing website if I knew I was "on the right" track. My SEO knowledge is not extensive and so I would be interested in any views the community has? I note that kogan.com.au and dicksmith.com.au have a similar dual website approach (same company) and they are both major brands in Australia. I thank you in advance for any thoughts you may have.
Local Website Optimization | | Alpine91 -
I have a client in Australia that is going to set up a website that is in Chinese to service their Asian customer base (Indonesia, Singapore, HK, China). What domain should they use?
They're website is hosted on a .com.au domain. Should they host their Chinese language pages under their current domain (.com.au) using a subdirectory (i.e. /asia) or should they use another separate domain that they own that is a regular .com? Or does it really not matter?
Local Website Optimization | | 100yards1 -
Best Practices: Different Phone Numbers on the Same Website
Since 2006 www.nyc-officespace-leader.com has promoted my commercial real estate brokerage business. I have been the sole broker listed on the site. As a result, the same phone number has appeared consistently throughout the site. Now I will be adding a colleague to the site (in addition to me) and I am struggling with how to best display my colleague's phone number. The 2nd broker will be adding property listings and blog posts. It was agreed that my phone number would be replaced by my colleagues phone number on his listings and blog posts. Pages that existed before would remain with my phone number. The idea being that leads generated by the 2nd broker's new content get directed to him rather than me. My concern is that having a new phone number listed will introduce an inconsistent phone number and harm our local SEO. I have read that it is absolutely critical that NAP (name, address, phone number) must be 100% consistent otherwise it can cause harm search engine ranking. What are best practices for displaying different phone numbers for different personnel on the same website without harming local SEO efforts? This situation is certainly common, so I would think there must be some work arounds. I have seen "Contact" icons that when clicked show phone numbers. Is there any standard solution for this issue that keeps NAP data consistent? Also, what if we keep the same number in the header but use different numbers in other locations? Is the header a location where we should be extra careful to display the same phone number? Thanks,
Local Website Optimization | | Kingalan1
Alan Rosinsky
Metro Manhattan Office Space, Inc. An example of inconsistent listing pages are: -http://www.nyc-officespace-leader.com/listings/386-w-38th-street-office-lease-2370sf
(Broker "#2) -http://www.nyc-officespace-leader.com/listings/329-545-eighth-ave-office-lease-525sf
(myself) An example of inconsistent blog pages are: -http://www.nyc-officespace-leader.com/blog/the-tech-explosion-impact-on-chelsea-2
(Broker "#2) -http://www.nyc-officespace-leader.com/blog/office-space-build-out-cost
(myself)0 -
I have a Wordpress site that ranks well and a blog (uses blogger) with slightly different URL/domain that also ranks decently. Should I combine the 2 under the website domain or keep both?
I realize that I am building essentially 2 different sites even though they are connected, but on some local town pages i have 2-3 results on Page #1. Nice problem to have eh? But i am worried as for a lot of my surrounding towns my competitor has the top listing or definitely ahead of me, so i am wondering if i combine or convert my blog into the same domain as my site, then all of that content + links should hopefully propel my site to #1. Anyone have an experience like this? thanks, Chris
Local Website Optimization | | Sundance_Kidd0 -
Is my competitor doing something blackhat? - Cannot only access pages via serps , not from website navigation /search
Hi Mozzers, One of my competitors uses a trick whereby they have a number of different sitemaps containing location specific urls for their most popular categories on their eCommerce store. It's quite obvious that they are trying to rank for keyword <location>and from what I am see, you cant to any of these pages from their website navigation or search , so it's like these pages are separated from the main site in terms of accessing them but you can access the main website pages/navigation the other way round (i.e if you select one of the pages from finding it in serps) </location> I know that google doesn't really like anything you can't access from the main website but would you class this as blackhat ? / cheating etc ... They do tend to rank quite well for these alot of the pages and it hasn't seem to have affected pages on their main website in terms of rankings. I am just wondering , if it's worth us doing similar as google hasn't penalised them by the looks of things.. thanks Pete
Local Website Optimization | | PeteC120 -
Internationalization: 2 Websites in English for different location?
Hi guys, My customer is already well established in France. They have a good Domain Authority and a lot of Inbound Links. They're doing very well in France. They're now looking at entering the US market, however, their trademark is already registered within the US. They therefore decided to go with a new name. Basically: They open an english-only website for the US presence They add English as a language on their French website for their European presence They'll therefore have two domains: aaa.com: US Presence bbb.com: European Presence; 2 languages: French & English My main reaction was that: since the content on aaa.com and bbb.com/english/ will be the same, they'll necessarily have Duplicate Content issue. How would you look at this? What would be the best alternative for them? Thank you
Local Website Optimization | | PierreLechelle0 -
Local SEO HELP for Franchise SAB Business
This all began when I was asked to develop experiment parameters for our content protocol & strategy. It should be simple right? I've reviewed A/B testing tips for days now, from Moz and other sources.I'm totally amped and ready to begin testing in Google Analytics. Say we have a restoration service franchise with over 40 franchises we perform SEO for. They are all over the US. Every franchise has their own local website. Example restorationcompanylosangeles.com Every franchise purchases territories in which they want to rank in. Some service over 100 cities. Most franchises also have PPC campaigns. As a part of our strategy we incorporate the location reach data from Adwords to focus on their high reach locations first. We have 'power pages' which include 5 high reach branch preferences (areas in which the owners prefer to target) and 5 non branch preference high reach locations. We are working heavily on our National brand presence & working with PR and local news companies to build relationships for natural backlinks. We are developing a strategy for social media for national brand outlets and local outlets. We are using major aggregators to distribute our local citation for our branch offices. We make sure all NAP is consistent across all citations. We are partners with Google so we work with them on new branches that are developing to create their Google listings (MyBusiness & G+). We use local business schema markup for all pages. Our content protocol encompasses all the needed onsite optimization tactics; meta, titles, schema, placement of keywords, semantic Q&A & internal linking strategies etc. Our leads are calls and form submissions. We use several call tracking services to monitor calls, caller's location etc. We are testing Callrail to start monitoring landing pages and keywords that generating our leads. Parts that I want to change: Some of the local sites have over 100 pages targeted for 'water damage + city ' aka what Moz would call "Doorway pages. " These pages have 600-1000 words all talking about services we provide. Although our writers (4 of them) manipulate them in a way so that they aren't duplicate pages. They add about 100 words about the city location. This is the only unique variable. We pump out about 10 new local pages a month per site - so yes - over 300 local pages a month. Traffic to the local sites is very scarce. Content protocol / strategy is only tested based on ranking! We have a tool that monitors ranking on all domains. This does not count for mobile, local, nor user based preference searching like Google Now. My team is deeply attached to basing our metrics solely on ranking. The logic behind this is that if there is no local city page existing for a targeted location, there is less likelihood of ranking for that location. If you are not seen then you will not get traffic nor leads. Ranking for power locations is poor - while less competitive low reach locations rank ok. We are updating content protocol by tweaking small things (multiple variants at a time). They will check ranking everyday for about a week to determine whether that experiment was a success or not. What I need: Internal duplicate content analyzer - to prove that writing over 400 pages a month about water damage + city IS duplicate content. Unique content for 'Power pages' - I know based on dozens of chats here on the community and in MOZ blogs that we can only truly create quality content for 5-10 pages. Meaning we need to narrow down what locations are most important to us and beef them up. Creating blog content for non 'power' locations. Develop new experiment protocol based on metrics like traffic, impressions, bounce rate landing page analysis, domain authority etc. Dig deeper into call metrics and their sources. Now I am at a roadblock because I cannot develop valid content experimenting parameters based on ranking. I know that a/b testing requires testing two pages that are same except the one variable. We'd either non index these or canonicalize.. both are not in favor of testing ranking for the same term. Questions: Are all these local pages duplicate content? Is there a such thing as content experiments based solely on ranking? Any other suggestions for this scenario?
Local Website Optimization | | MilestoneSEO_LA1 -
Rebranding a Website to a new Domain Name
Hi All, I'm looking to rebrand my current website to a new domain name.
Local Website Optimization | | Mark_Ch
In short the current website has out grown it's potential. The domain name is not memorable nor is it attracting a wider audience.
I will create my new website and 301 redirect the old website to the new, hence pass SEO value. Google Places
Having spoken to Google they tell me that I can simply change the URL in Google Places to the new URL. Articles on my current website
I have a number of rich content articles on my current website, can I simply create my new website and copy & paste these previously written articles? Google+, Twitter, Facebook, etc.
What should I do for accounts associated with the current website? Any other useful information would be much appreciated. Regards Mark0